Investigations & Casefile Officer (Water Industry) - Thames - 34831
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Number of jobs available
2
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Region
East of England
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City/Town
Farnham , London, Wallingford
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Grade
Staff Grade 5
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Post Type
Permanent
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Role Type
Operational Delivery
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Working Pattern
Full Time, Part Time
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Salary Minimum
£43,198
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Closing Date:
29/06/2026, 23:55 hours
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Job description attachment 1
ER05 Job Family Role Profile Environment & Regulation, Grade 5
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Candidate pack
Candidate Pack - 34831.docx – 6580KB Opens in a new window
Converted File Candidate Pack - 34831.docx.pdf – 2181KB Opens in a new window
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Security checks level
Basic Check
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Job description
Are you ready to take on a role that makes a real difference? Join the Environment Agency’s water industry regulation teams and help lead the fight against environmental crime.
We regulate water companies, ensuring compliance with environmental law and that their crucial role in managing the water cycle - collecting, treating and returning water to the environment - takes place without harm.
Our work includes preventing pollution, sewage treatment works, storm overflows and ensuring compliance across the sewerage network. We are focused on raising standards and improving environmental outcomes.
We’re recruiting now because the work is urgent.
We’re looking for a confident professional with experience in criminal investigations, case management and disclosure processes to support regulation and enforcement officers. You’ll also mentor less experienced officers.
You will:
Work closely with officers to ensure investigations progress in a timely and outcome-focused manner, in line with our enforcement and compliance policies.
Focus on moderate/significant investigations, where penalties may include civil or criminal sanctions.
Gather information and evidence from compliance and enforcement teams, preparing casefiles and disclosure schedules, acting as a Disclosure Officer where necessary.
Ensure all evidence and documentation is managed in line with best practice and complies with the Criminal Procedure and Investigations Act 1996 and relevant legislation.
Support Water Industry Senior Environmental Crime Officers on our most serious offences.
Provide advice on witness management, manage third-party material, and liaise with legal teams where needed.
Attend court and give evidence as required.
Liaise with Team Leaders, investigators, and colleagues across intelligence and evidence functions to maintain the integrity of material throughout the investigation and court process.
Ensure investigation records are updated in enforcement IT systems and provide timely reporting to the Water Industry Senior Enforcement Officer.
Build and maintain strong relationships with regulatory teams and stakeholders across a broad geographic region.
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The team
The Water Industry Enforcement team is dedicated to addressing serious and complex performance issues within the water industry, driving improvements in compliance and environmental standards.
Based in our South East enforcement hub, facing Thames Water, your team will work closely with one or more water companies to achieve these goals. You will mostly be office based with occasional travel to deliver work on investigations and enforcement across your hub.
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Experience/skills required
To succeed in this role, you must be able to demonstrate capability in investigating offences, casefile management, and disclosure processes. You will support enforcement officers by coordinating casefiles, contributing to investigations, and ensuring sanctions within water industry regulation are taken.
Essential:
Ability to work accurately with minimal supervision, both independently and collaboratively across teams, while adapting to changing priorities.
Strong organisational skills to manage, record, and present evidence.
Knowledge of the Criminal Procedure and Investigations Act-1996, Police and Criminal Evidence Act-1984, and Criminal Procedure Rules.
Excellent written and verbal communication skills.
Take ownership of cases management, including escalation when required.
Full UK driving licence - the role involves travel across a wide geographic area.
Desirable:
Knowledge of environmental legislation and enforcement policies.
Understanding of environmental regulation within the water industry or similar sectors.
Experience in using IT systems for case management and intelligence recording.
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Contact and additional information
We’d love to inspire you to apply. If you have any questions, please contact
[email protected]
Interviews are expected to take place during the fortnight commencing 13th July.
You’ll be required to undertake an incident role to support effective incident response or business continuity. These roles may attract additional pay, with full training and flexible working arrangements provided. We offer a range of incident roles and will work with you to identify the most suitable option.
A reserve list will be held for six months and may be used to offer similar roles, including fixed-term opportunities.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.
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Competence 1
Legislative Knowledge
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Description
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer.
Definition: Applies a knowledge of statutory environmental and technical requirements to protect both the Environment Agency and the environment.
Question: Please can you give an example of when you collated a criminal casefile, including disclosure schedules, for an investigation? Please describe the process you followed, the timescales involved and how you worked with legal representatives.
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Competence 2
Builds and Sustains Relationships
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Description
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer.
Definition: Develops and maintains effective working relationships
Question: Please provide an example of when you have built and maintained an effective working relationship across a wide geographical area, using a range of communication techniques. What challenges did you face and how did you ensure the relationship was sustained?
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Competence 3
Takes Decisions and Solves Problems
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Description
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer.
Definition: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Question: Please describe a difficult situation where you acted as the principal decision maker. How did you identify the key issues, assess the options and reach a successful resolution?
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Role specific license requirements
Full UK driving licence
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If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
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Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
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