Customer representative Work, Jobs in Basingstoke (with Salaries)

Customer Service Manager
Wates —Basingstoke
- Customer service
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
Deputy Manager
Iceland —Basingstoke
- £32,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
14d
Customer Services Representative
Stanley Black & Decker —Maidenhead
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Employee discount
13d
Banking Representative - Newbury
Metro Bank PLC —Newbury
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Operational Support Officer
HM Courts and Tribunals Service —Winchester
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
2d
Banking Representative - Reading
Metro Bank PLC —Reading
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
10d
Operational Support Officer
HM Courts & Tribunal Service —Reading
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
10d
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Inside Sales Executive - Medical Device
UL Solutions —Basingstoke
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Sales Representative
Deltron Lifts —Basingstoke
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
Quick apply
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
Operations Representative
Flexjet —Farnborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Employee Relations Business Partner
Balfour Beatty —Basingstoke
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Human resources
- Annual leave
16h
Streetworks Coordinator
SSE —Reading
- £40,525 - £48,427 a year
- Customer service
- Organisational skills
- Communication skills
- Employee discount
13d
Commercial Officer
Leonardo UK Ltd —Reading
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- IT
- Flexible schedule
- Referral programme
7h
Multilingual Customer Support Representative- Damage Recovery Team
Enterprise Mobility —Aldershot
- £27,000 a year
- Full-time
- Spanish
- Customer service
- English
17h

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Customer Service Manager

Wates -
Basingstoke

Apply Now

Job details

Permanent

Benefits

Company pension
Private medical insurance
Car scheme

Qualifications

Customer service

Full job description

Do you thrive on delivering exceptional customer service and leading teams that put customers first?

Wates Group are looking for a Customer Service Manager to join our Southern region.

Wates Residential is a developer contractor; we invest, develop, build and sell quality affordable housing, either contracting or in a form of partnership with Local Authorities, Registered Providers and public bodies.

The Customer Service Manager will ensure an efficient and responsive service is delivered throughout the warranty period. Manage the geographical Customer Service team to deliver a quality and customer focused service ensuring that the company is efficient, safe and profitable.

To develop strong relationships with customers, ensuring smooth delivery of each home upon completion and delivering exceptional aftercare during the warranty period.

This is a great opportunity to progress your career as part of a talented, diverse, and supportive team.

ABOUT THE ROLE

Our Customer Service Managers are a valuable part of our business, driving quality outcomes, developing and maintaining excellent customer relationships and effectively manage the customer experience to handover.

As our Customer Service Manager, you will:

Liaise and correspond with the customer at property handover through to the warranty period and beyond.
Liaise with Site teams/Subcontractors to ensure any snagging items are identified in pre occupation or handover meetings are dealt with properly.
Undertake end of defect inspections of Housing Association / Local Authority properties with the appropriate Housing Association representatives and manage any agreed defects through to completion.
Manage complaints effectively to identify patterns and trends and instigate and lead on improvements of the service.
Guide the Customer Service team to maximise productivity, efficiencies and effectiveness.
Champion continual improvement to achieve excellent operational delivery and supply chain management.
Responsible for ensuring that team adhere to company policies and procedures.
Produce weekly / monthly reports to keep the business informed on all customer issues

Given the nature of this position, you will be required to undergo a Standard (DBS) check at offer stage

Our commitments:

Wates is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [email protected]

Benefits

Bonus

Private healthcare

Pension scheme

Life assurance

Flexible benefits

Generous holiday

Enhanced family leave & policies

Car salary sacrifice scheme

Apply Now

Refine Your Search

customer representative jobs in basingstoke

Customer Service Manager

Supervisor, Export Customer Service

Deputy Manager

Customer Services Representative

Banking Representative - Newbury

Operational Support Officer

Banking Representative - Reading

Onsite Engineer - Reading

Operational Support Officer

Infrastructure Technician

Partner Success Representative (Maternity Cover)

Inside Sales Executive - Medical Device

Sales Representative

Sales - Sales Advisor - UK

Operations Representative

Client Services Liaison

Employee Relations Business Partner

Streetworks Coordinator

Commercial Officer

Multilingual Customer Support Representative- Damage Recovery Team

I want to receive the latest job alerts for customer representative in basingstoke

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