Head of security Work, Jobs in Basingstoke (with Salaries)

Head of IT Service Management
SNG (Sovereign Network Group) —Basingstoke
- £80,000 - £98,000 a year
- Full-time
- IT
- Communication skills
5d
Head of Sites and Facilities
BAE Systems —Frimley
- £83,000 a year
- Project management
12d
Health & Safety Manager – Luxury Estate & Hospitality Operations
Splendid Works —Windsor
- £40,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- English
Quick apply
7d
Security Officer, Winchester
Venture Security —Winchester
- £13.79 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Management
- Annual leave
Quick apply
8h
VP of Commercial Performance, Data Intelligence & Analytics
Acosta —Woking
- £140,000 a year
- Full-time
- Leadership
- Communication skills
2d
Director of Defence Growth Strategy
Fujitsu —Basingstoke
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Head of MCX Solutions
Samsung Electronics —Reading
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Leadership
- Employee discount
- Gym membership
8d
Order to Cash Global Process Owner
Serco Group —Hook
- £100,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Leadership
14d
Head of Communications & External Affairs, Castrol (Europe)
bp —Reading
- Full-time
- Travel
- Up to 25% travel
6d
Head of Business Operations, Governance, Risk & Compliance
Astroscale —Didcot
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Life insurance
- Sick pay
One Stop - Customer Service Assistant
One Stop —Basingstoke
- £11.74 an hour
- Full-time
3d
Detective Constable - Investigations (SEROCU)
Thames Valley Police —Reading
- Part-time
- Travel
13d
Head of IS Engineering (Amazon Connect)
Centrica —Windsor
- Hybrid work
- AWS
- Travel
Professor and Head of Department of Computing, Security and Mathematics
Royal Holloway University of London —Egham
- From £85,000 a year
- Full-time
- Doctoral degree
- Machine learning
- Free parking
- Annual leave
Head of Corporate Real Estate
QinetiQ —Farnborough
- Full-time
- Employee discount
2d
Head of Foundation Platforms
Primark —Reading
- DevOps
- Agile
Senior Commercial Manager – Launchpad
BAE Systems —Frimley
- £75,000 a year
- University
- Travel
- Contracts
13d
Head of Business Assurance (Non-operational) - HMP Winchester
Ministry of Justice —Winchester
- £50,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- English
- Presentation skills
- Annual leave
14d
Global Events Manager
BAE Systems —Frimley
- Microsoft Powerpoint
- Microsoft Excel
- Project management
2d
Head of Data & Analytics
Montu UK —Winnersh
- £120,000 - £130,000 a year
- Full-time
- SQL
- Machine learning
- AI
1d

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Head of IT Service Management

SNG (Sovereign Network Group) -
Basingstoke

Apply Now

Job details

Full-time
£80,000 - £98,000 a year
5 days ago

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

ITIL Certification
ITIL
IT support
IT
Problem management
Communication skills

Full job description

Salary:

£80,000.00 - £98,000.00 Per year ‌

We've got a fantastic opportunity to join Sovereign Network Group (SNG) as Head of IT Service Management, based from our office in Basingstoke . You'll combine home and office working to ensure a positive work / life balance.

It’s an exciting time to join SNG as we continue to develop our IT service provision. We’ll be implementing a new Enterprise Service Platform in the Summer which will be used for managing IT Service tickets and ITIL-aligned processes. You’ll be driving the adoption of the platform across the IT service teams and helping to identify and prioritise opportunities for automation and self-service as we move forward to improve the IT support experience for all SNG colleagues.

The Role

As Head of IT Service Management , you’ll be responsible for driving delivery of SNG’s IT service strategy and leading the IT service management function within CIO, enabling organisational resilience from a technology perspective and making SNG a great place to work for its colleagues.

Main responsibilities include:

As a key member of the CIO Leadership team, supporting the realisation of the CIO vision and strategic direction including contributing to the implementation of the CIO strategy in support of delivering SNG’s corporate plan objectives
Leading the IT Service Management team with a focus on articulating a clear vision, providing direction, encouraging high performance, and supporting continuous improvement
Leading and overseeing the maturity of ITIL practices, including incident management, service requests, configuration and capacity management, asset management, change and problem management, IT service knowledge management and service acceptance
Accountability for end-to-end IT service performance and colleague experience, driving operational simplification, continuous service improvement and cost effectiveness initiatives
Driving development of CIO’s IT service portfolio and catalogue, ensuring it is maintained to reflect the ongoing evolution of the services provided
Acting a major incident manager (when required), in accordance with the major incident management process, and supporting security and disaster recovery testing, as well as auditing and risk assessments, as required

What we need from you

You should have demonstrable experience in a similar senior role within IT Service Management, ideally from within a similar sized organisation. Any experience working in the housing sector is desirable but not essential. You’ll also need:

A professional Qualification in IT Service Management, such as ITIL v3 Expert and/or ITIL v4 Managing Professional/Strategic Leader, IT Service Desk Management (SDI)
Demonstrable experience of IT Service Strategy design and implementation
Strong experience leading IT Service Desks with multi-tiered teams
Experience of leading ITIL adoption and maturity across IT Service Management and wider IT teams
Experience of driving a customer-service focused team culture
Strong communication skills with the ability to build effective relationships with internal and external stakeholders
Knowledge and experience of 3rd party IT Supplier Management is desirable

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Apply Now

Refine Your Search

head of security jobs in basingstoke

Head of IT Service Management

Head of Sites and Facilities

Health & Safety Manager – Luxury Estate & Hospitality Operations

Security Officer, Winchester

VP of Commercial Performance, Data Intelligence & Analytics

Director of Defence Growth Strategy

Head of MCX Solutions

Order to Cash Global Process Owner

Head of Communications & External Affairs, Castrol (Europe)

Head of Business Operations, Governance, Risk & Compliance

One Stop - Customer Service Assistant

Detective Constable - Investigations (SEROCU)

Head of IS Engineering (Amazon Connect)

Professor and Head of Department of Computing, Security and Mathematics

Head of Corporate Real Estate

Head of Foundation Platforms

Senior Commercial Manager – Launchpad

Head of Business Assurance (Non-operational) - HMP Winchester

Global Events Manager

Head of Data & Analytics

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