About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About the role
Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world-class hospitality in an inspiring and tranquil setting. As part of our commitment to delivering exceptional luxury experiences, we are seeking a highly organised and detail-oriented Housekeeping Coordinator to join our Housekeeping team.
As a Housekeeping Coordinator, you will play a vital role in supporting the day-to-day operation of the Housekeeping department. Acting as a key point of communication between Housekeeping, Front Office, Engineering, and other hotel departments, you will help ensure guest rooms are prepared efficiently and to the highest standards while maintaining a seamless guest experience throughout the hotel.
What you will do
Coordinate daily housekeeping operations, room assignments, and task allocation to support departmental efficiency
Monitor room status and communicate effectively with Front Office to ensure guest rooms are ready in a timely manner
Maintain accurate housekeeping records, reports, and departmental documentation
Manage and track guest requests, ensuring prompt follow-up and resolution
Liaise with the Engineering team regarding maintenance issues and room defects
Support inventory management, ordering, and stock control of housekeeping supplies and amenities
Assist the leadership team with scheduling, payroll administration, and other departmental administrative duties
Uphold Four Seasons' commitment to luxury, service excellence, and guest satisfaction
What you bring
Previous experience in Housekeeping, Rooms Division, or hotel administration preferred
Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills
High attention to detail and accuracy in administrative tasks
Proficiency in Microsoft Office and hotel property management systems is advantageous
A positive, proactive, and service-driven attitude
Strong teamwork skills and the ability to collaborate across departments
Flexibility to work mornings, evenings, weekends, and holidays as required
What we offer:
Excellent training and career development opportunities
Four Seasons employee travel programme
Be the guest experience at the hotel
BUPA Dental Healthcare
Complimentary meals in our staff restaurant while on duty, plus fruit, coffee, and tea throughout the day
Shuttle bus service between the hotel, Fleet & Church Crookham
Global career opportunities within Four Seasons
Free uniform dry cleaning
Annual themed employee party, social events, charitable initiatives & sporting activities
Access to Wagestream – salary advance benefit
Employee recognition programmes
