Senior property manager Work, Jobs in Basingstoke (with Salaries)

Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
(Senior) Property Manager / Location Manager (f/m/d)
Siemens Healthineers —Camberley
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Annual leave
4d
Senior Property Manager
Encore —Sandhurst
- Hybrid work
- Management
- Maintenance
- Communication skills
Quick apply
Partnership Manager
Novus Property Solutions Ltd —Basingstoke
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
6d
Senior Estates & Facilities Manager
Montu UK —Winnersh
- £65,000 - £75,000 a year
- Full-time
- Travel
- Contracts
- Communication skills
School Business Manager
Wishford Education —Reading
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- School
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Asset Manager (Property)
Royal Borough of Windsor and Maidenhead —Maidenhead
- £55,296 - £60,286 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Senior Building Services Manager
Size Group Limited —Henley on Thames
- Organisational skills
- IT
- Construction
- Annual leave
Quick apply
Senior Account Manager, Client Services - Rugby (Event Branding and Signage)
Wasserman Media Group LLC —Hook
- Weekend availability
- Project management
- Organisational skills
- Communication skills
Senior Building Services Manager
Size Group —Henley on Thames
- Organisational skills
- IT
- Construction
- Annual leave
Senior Project Delivery Manager
Aster Group —Andover
- £70,593 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Construction
- Employee assistance programme
12h
Property Manager - Alton
Bourne Estate Agents —Alton
- £27,000 - £35,000 a year
- Full-time
- Microsoft Office
- In-person
Quick apply
Investment Delivery Manager
Aster Group —Andover
- £64,413 a year
- Full-time
- Hybrid work
- Leadership
12h
Regional Facilities Manager
NAB-Jones Lang LaSalle Services —Lower Earley
- Full-time
- Management
- Microsoft Office
- Project management
Quick apply
Senior Property Manager
LRG —Camberley
- £29,500 a year
- Monday to Friday
- Hybrid work
- Driving
- Organisational skills
- Time management
- Employee discount
Quick apply
8d
Senior Lettings Negotiator/Assistant Manager
Bourne Estate Agents —Farnham
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Leadership
Quick apply
12d
Senior Architectural Manager
Mace —Winchester
- Full-time
- Hybrid work
- AutoCAD
- Contracts
- School
Evening Event Operations Manager
Froyle Park Country Estate —Alton
- £34,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
Head of Underwriting (Bridging & Specialist BTL)
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Health and Safety Manager
Size Group Limited —Henley on Thames
- Full-time
Quick apply

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Customer Operational Delivery Manager

Once For All UK -
Basingstoke

Quick apply

Job details

£55,000 - £60,000 a year

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Management
Customer service
Customer support
SaaS
Communication skills
Time management

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary:

To develop, manage and motivate the Customer Operational Delivery Teams ensuring they achieve the overall business objectives whilst ensuring outstanding customer service is delivered consistently to external and internal customers. To ensure we create a level of customer experience where our customers feel that we are truly there to help maximise their use of our services in a low effort way. To help maximise supplier retention through excellence in Customer Service and as a partner to our Commercial Organisation.

This is an office based role

Job Responsibilities:

Accountable for effective people management to ensure team morale, timely customer management and consistent achievement of operational metrics and targets including KPI’s and SLA’s and to be the second point of contact for escalations.
Responsible for balancing resource levels across the teams in order to ensure SLA’s are met and to implement strategic change in order to achieve operational excellence.
Accountable for the data driven management of the teams’ performance, critiquing the outputs and implementing corrective actions to ensure consistent achievement.
Accountable for coaching individuals on their performance to exceed targets through regular 1:1’s, identifying training needs, performance management and ensuring all training is completed.
Accountable for the recruitment, induction and training of all new starters into the Customer Operational Delivery team.
To be the subject matter expert from an Operations perspective supporting projects and continuous improvement initiatives across the business.
To be fully integrated into the product management process to ensure that both Internal and External schemes, services and features are fully catered for at launch or released to maximise user adoption and experience.
Responsible for managing transformation plans that drive efficiencies through automation/AI, streamlining processes with a key focus on guiding teams through change in a structured, people‑centric way.
To actively promote a culture that delivers high performance, motivation and engagement through effective leadership.
To work as part of the Customer Operations Senior Management Team reviewing processes, leveraging analytics in tools and analysing supplier feedback to drive continuous improvement through the creation, training and enforcement of such improvements.

Knowledge, Skills, Experience and Qualifications:

More than 5 years’ experience in a Customer Service/Customer Support/Operations Manager type role.
Previous success in delivering against challenging operational objectives and experience in using data and insight to identify opportunities for improvements.
Experience managing transformation plans than embeds automation, streamlines processes, and guides teams through change in a structured, people‑centric way.
Experience of successfully managing team leaders and building effective relationships with multiple stakeholders.
Experience of coaching team leaders and creating a culture where coaching cascades down through their teams. Experience supporting SaaS products.
Analytical with the ability to manage key performance indicators (KPI's) that drive maximum productivity, quality and service.
Positive in approach with the ability to liaise, influence, communicate and negotiate at all levels of management and work collaboratively with other departments.
Articulate with excellent verbal and written communication skills.
A self-starter that is highly organised and with a “can-do” attitude.
Demonstrable problem-solving ability and time management practices.

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

Wellness fund or Private Medical Insurance (dependent upon role)
Pension
Life Assurance x 3
25 days holiday plus 8 Bank Holidays
Ongoing continual professional development (CPD)
Holiday purchase Scheme up to 5 days
1 paid and 1 unpaid volunteering day
24/7 and 365 Days Employee Assistance Programme
Team and company offsite events
Specsavers eye care voucher
Free Tea, Coffee and fruit every week – Basingstoke office

Quick apply

Refine Your Search

senior property manager jobs in basingstoke

Customer Operational Delivery Manager

(Senior) Property Manager / Location Manager (f/m/d)

Senior Property Manager

Partnership Manager

Senior Estates & Facilities Manager

School Business Manager

Asset Manager (Property)

Senior Building Services Manager

Senior Account Manager, Client Services - Rugby (Event Branding and Signage)

Senior Building Services Manager

Senior Project Delivery Manager

Property Manager - Alton

Investment Delivery Manager

Regional Facilities Manager

Senior Property Manager

Senior Lettings Negotiator/Assistant Manager

Senior Architectural Manager

Evening Event Operations Manager

Head of Underwriting (Bridging & Specialist BTL)

Senior Health and Safety Manager

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