Av & communication system technicians Work, Jobs in Baslow, Dby (with Salaries)

Provisioning Specialist
Millgate —Sheffield
- £27,000 - £31,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
International IDCS Build Technician
SHI International Corporation —Dodworth
- Overtime
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Data Centre Technician
SHI Corporation UK Limited —Barnsley
- £28,000 - £35,000 a year
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Electrical/Data Engineer
Avid Installation Solutions Ltd —Rotherham
- £36,000 - £40,000 a year
- Weekend availability
- Travel
- In-person
- Annual leave
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13d

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Provisioning Specialist

Millgate -
Sheffield

Quick apply

Job details

Full-time
£27,000 - £31,000 a year

Qualifications

VoIP
Organisational skills
Telecommunication
Communication skills

Full job description

Job Advert

About the Role

We’re looking for a highly organised and proactive Provisioning Specialist to join our telecoms operations team. This is a hands-on, varied role where you’ll manage end-to-end delivery of customer solutions across voice and connectivity services.

You’ll work with customers of all sizes, juggling multiple projects simultaneously while ensuring orders progress smoothly, accurately, and on time. Acting as the central point of contact, you’ll collaborate with internal teams, suppliers, and customers.

This role suits someone who thrives in a fast-paced environment, follows processes but can also adapt when needed, and enjoys both technical configuration and customer satisfaction and engagement.

Key Responsibilities

Provisioning & Coordination

Manage full lifecycle of customer orders from validation through to delivery and handover
Coordinate project kick-off calls and act as the central point of communication
Track progress across multiple concurrent orders, ensuring timelines and SLAs are met
Configure and provision VoIP platforms including Cisco Webex and Gamma Horizon, and other telephony solutions
Deliver connectivity orders
Liaise with suppliers and internal teams, driving accountability and resolving blockers
Maintain accurate data within internal systems

Support & Troubleshooting

Diagnose and resolve provisioning issues, including configuration of solutions
Raise, manage, and escalate with suppliers where required
Assist with service changes, renewals, and additionals

Process & Continuous Improvement

Follow defined processes while identifying opportunities for improvement
Help refine workflows, templates, and documentation
Contribute to operational reporting and service performance tracking

On-Site & Deployment (Desirable)

Installation of handsets and routers on customer sites
Pre-configure routers and other solutions

About You

We’re looking for someone who combines organisation, ownership, and technical capability:

Essential Skills & Experience

Experience in a telecoms provisioning, service delivery, or coordination role
Strong organisational skills with the ability to manage multiple priorities simultaneously in a fast paced environment
Excellent communication skills with confidence working with customers, suppliers, and internal teams
Ability to hold stakeholders accountable and keep projects moving
High attention to detail, particularly when working with configurations and order data
Process-driven mindset with the ability to follow and improve workflows

Desirable

Proven experience configuring Webex and/or Horizon
Familiarity with VoIP concepts (e.g. SIP, hosted telephony, number porting)
Experience installing telephony hardware and routers on-site
Familiarity with connectivity services

Quick apply

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av & communication system technicians jobs in baslow, dby

Provisioning Specialist

International IDCS Build Technician

Data Centre Technician

Electrical/Data Engineer

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