Marketing communications manager Work, Jobs in Bassingbourn, Cam (with Salaries)

Loyalty Manager
Hotel Chocolat —Royston
- Hospitality
- Analysis skills
- Project management
20h
Change Communications Manager
University of Bedfordshire —Luton
- £39,906 - £47,389 a year
- Full-time
- University
- SharePoint
- Communication skills
- Annual leave
- Gym membership
1d
ECRM Manager
Huws Gray Group —Pampisford
- Communication skills
- Marketing
- Employee discount
Head of Communications, Leica Microsystems
Leica Microsystems —Saint Ives
- Full-time
- Bachelor's degree
- In-person
- Leadership
Digital Marketing Manager
Redgate —Cambridge
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- AI
- Communication skills
- Annual leave
14d
PPC Manager (Shopping)
Genie Ventures —Cambridge
- £48,670 - £52,727 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
- Annual leave
- Referral programme
Senior Marketing Operations Manager (Platform and Automation)
Public Library of Science —Cambridge
- £58,000 - £95,000 a year
- Remote
- Marketing
- Project management
- Bachelor's degree
- Annual leave
Omnichannel Marketing Executive
TTP —Cambridge
- Full-time
- Communication skills
- Marketing
- Life insurance
Quick apply
Shopping Ads Specialist (CSS)
Genie Ventures —Cambridge
- £48,670 - £52,727 a year
- Full-time
- Hybrid work
- Travel
- Business
- Annual leave
- Referral programme
6d
Content Creator & Marketing Manager
M O'Brien Group —St Albans
- Hybrid work
- Project management
- IT
- Communication skills
Quick apply
Digital Marketing Link-Building Outreach Executive (£25K - £27K DOE)
Receptional Ltd —Bedford
- £25,000 - £27,000 a year
- Hybrid work
- Marketing
- English
- Organisational skills
- Flexible schedule
- Referral programme
13d
Merchandising & Promotions Manager - 6 Month Fixed Term Contract
TUI Group —Luton
- Full-time
- Sales
- Merchandising
- Communication skills
2d
Link-Building Outreach Specialist (£27K - £33K DOE)
Receptional Ltd —Bedford
- £27,000 - £33,000 a year
- Hybrid work
- Presentation skills
- Organisational skills
- Marketing
- Flexible schedule
- Referral programme
Senior Link-Building Outreach Specialist (£33K - £40K DOE)
Receptional Ltd —Bedford
- £33,000 - £40,000 a year
- Hybrid work
- Mentoring
- Marketing
- Flexible schedule
- Referral programme
Merchandising & Promotions Manager - 6 Month Fixed Term Contract
TUI —Luton
- Full-time
- Sales
- Merchandising
- Communication skills
2d

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Change Manager
Communitas Clinics —Croydon
Work with subject matter experts to deliver effective learning solutions. Change Management qualification (Prosci, APMG or equivalent).
Up to £40,000 a year
Quick apply
10d
Loyalty Manager
Hotel Chocolat —Royston
You will play a pivotal role in building a programme that attracts, engages, and retains customers, while delivering strong commercial outcomes.
20h

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Loyalty Manager

Hotel Chocolat -
Royston

Apply Now

Job details

Fixed term contract
20 hours ago

Qualifications

Hospitality
Analysis skills
Project management
Organisational skills
Communication skills

Full job description

Job Introduction

We’re looking for a Loyalty Manager on a 6-month contract to lead the transformation of our VIP.ME programme into a best-in-class loyalty and rewards membership proposition. This is a high-impact role where you will shape strategy, deliver innovation, and drive meaningful customer engagement that increases customer lifetime value.

You will play a pivotal role in building a programme that attracts, engages, and retains customers, while delivering strong commercial outcomes. Working across multiple teams, you’ll combine creativity, commercial thinking, and strong collaboration skills to bring the VIP.ME vision to life.

About the Role

As Loyalty Manager, you will own the development and execution of our loyalty strategy, leading the evolution of VIP.ME across all customer touchpoints. You’ll partner with internal teams and external providers to deliver a seamless, data-driven and engaging loyalty experience.

This role sits at the intersection of marketing, digital, retail, CRM, and technology, requiring strong stakeholder management and the ability to influence across the business.

Key Responsibilities

Loyalty Strategy & Transformation

Lead the end-to-end development and delivery of the VIP.ME loyalty programme
Define the loyalty proposition, including earn-and-burn mechanics and reward structures aligned to commercial goals
Design and optimise customer journeys across acquisition, onboarding, engagement, and retention
Ensure successful integration of loyalty platforms with internal systems and customer touchpoints
Collaborate cross-functionally to ensure operational and commercial viability of the programme

Customer Engagement & Campaigns

Develop and deliver a calendar of loyalty campaigns and communications
Partner with CRM, Marketing Planning, and Trade teams to integrate loyalty into wider campaigns
Create compelling, data-led customer propositions to drive acquisition, frequency, and retention
Work with creative, digital, and agency partners to deliver impactful go-to-market activity

Platform & Technology Management

Manage the relationship with the loyalty platform provider
Work closely with technology teams to ensure performance, governance, and ongoing development
Influence the product roadmap to maximise platform capability
Oversee budgets, contracts, and vendor relationships

Performance & Reporting

Define and manage a robust measurement framework for loyalty activity
Analyse performance against key KPIs including engagement, CLTV, and conversion metrics
Deliver regular reporting and insights to senior stakeholders
Lead post-campaign reviews and embed learnings into future activity

About You

Essential Experience

Experience working within or managing a loyalty, membership, or customer retention programme
Strong commercial acumen with experience building business cases and driving ROI
Excellent communication skills and proven cross-functional collaboration

Desirable Experience

Experience with loyalty or CRM platforms
Background in retail, hospitality, leisure, or subscription-based businesses
Strong analytical and reporting skills
Experience delivering integrated marketing campaigns
Strong project management and organisational skills
Experience influencing senior stakeholders and leading initiatives in fast-paced environments

Personal Attributes

You are:

A proactive self-starter who embraces change and drives improvement
A confident communicator who adapts style to different audiences
Highly collaborative and able to build strong cross-functional relationships
A strong decision-maker who balances data, insight, and commercial impact
Inclusive, engaging, and committed to building a positive team culture
Motivated by delivering results and inspiring others to do the same

Apply Now

Refine Your Search

marketing communications manager jobs in bassingbourn, cam

Loyalty Manager

Change Communications Manager

ECRM Manager

Head of Communications, Leica Microsystems

Digital Marketing Manager

PPC Manager (Shopping)

Senior Marketing Operations Manager (Platform and Automation)

Omnichannel Marketing Executive

Shopping Ads Specialist (CSS)

Content Creator & Marketing Manager

Digital Marketing Link-Building Outreach Executive (£25K - £27K DOE)

Merchandising & Promotions Manager - 6 Month Fixed Term Contract

Link-Building Outreach Specialist (£27K - £33K DOE)

Senior Link-Building Outreach Specialist (£33K - £40K DOE)

Merchandising & Promotions Manager - 6 Month Fixed Term Contract

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