Project officer Work, Jobs in Bassingbourn, Cam (with Salaries)

Customer Success Officer - Contracted clients
CMP —Royston
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
14d
SfYP Project Officer
Hertfordshire County Council —Stevenage
- £34,434 - £37,280 a year
- English
- Administrative experience
- Travel
7d
Civil Enforcement Officer - Welwyn Garden City
APCOA PARKING (UK) LTD —Buntingford
- £29,294.16 a year
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
Performance and Projects Officer
North Hertfordshire District Council —Buntingford
- £16,281.00 - £18,386.50 a year
- Call to connect
- Hybrid work
- Project management
- Continuous improvement
- APIs
Assistant Planning Officer - career grade
East Herts Council —Hertford
- £29,793 - £38,009 a year
- Driving
- Communication skills
- Time management
- Free parking
- Annual leave
13d
Business Analyst
Huntingdonshire District Council —Huntingdon
- £41,934 - £46,945 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Business
- Flexitime
Sports Development & Community Manager
P & E Sports Lettings Ltd —Cambridge
- £32,000 a year
- Weekend availability
- Childcare
- Social media management
- Working with children
- Free parking
- Flexitime
Quick apply
5d
Commissioning Officer
Hertfordshire County Council —Stevenage
- £42,839 - £47,181 a year
- Call to connect
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Transport Officer/Senior Transport Officer
North Hertfordshire District Council —Letchworth
- £39,522 - £50,383 a year
- Call to connect
- Hybrid work
- Flexible schedule
10d
Public Health Corporate Services Officer
Hertfordshire County Council —Stevenage
- £34,434 - £37,280 a year
- Hybrid work
- English
- Organisational skills
- Communication skills
12d
Business Co - ordinator (contract)
Microsoft EMEA —Cambridge
- £127 - £140 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
Deputy Development Director
Fitzwilliam College —Cambridge
- Full-time
- Microsoft Office
- Master's degree
- Project management
- Free parking
- Annual leave
3d
Planning and Appeals Technical Support Officer
North Hertfordshire District Council —Letchworth
- £26,903 - £30,110 a year
- Monday to Friday
- Hybrid work
- Data entry
- Computer skills
- Communication skills
- Flexible schedule
Senior Flood Risk Officer
Cambridgeshire County Council —Alconbury
- £37,280 - £39,152 a year
- Project management
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Business Officer
Cambridgeshire County Council —Alconbury
- £26,403 - £28,142 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
5d
Education Capital and Place Planning Officer
Cambridgeshire County Council —Huntingdon
- £41,958 - £44,822 a year
- Part-time
- Analysis skills
- Project management
- Communication skills
- Annual leave
- Employee discount
Civil Enforcement Supervisor - Bishops Stortford
APCOA PARKING (UK) LTD —Buntingford
- £34,169.42 a year
- Supervising experience
- Driving
- Contracts
Quick apply
13d
EH&S Manager
Senior Aerospace Thermal Engineering —Royston
- Full-time
- Communication skills
Quick apply
Senior Estates Officer
Hertfordshire County Council —Stevenage
- £53,806 - £59,497 a year
- Hybrid work
- English
- Master's degree
- Bachelor's degree
11d
Pensions Governance Officer
Hertfordshire County Council —Stevenage
- £34,434 - £37,280 a year
- Hybrid work
- English
- Analysis skills
- Communication skills
6d

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Customer Success Officer - Contracted clients

CMP -
Royston

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
14 days ago

Benefits

Free parking
Casual dress
Sick pay
On-site parking

Qualifications

CRM software
Management
Salesforce
Administrative experience
Organisational skills
Communication skills

Full job description

Overview
CMP is a specialist professional services business, focused on workplace dispute resolution, employee relations and personal development.

We are seeking a dedicated Customer Success Officer working with our contracted clients to join our dynamic team. This role involves building strong relationships with clients, ensuring their satisfaction, and supporting their ongoing success with our services. The ideal candidate will possess excellent communication skills, strong organisational skills with an attention to detail. This position offers an exciting opportunity to contribute to client retention and growth while working in a collaborative environment.

Key Responsibilities

Project Coordination

Act as a central liaison point between clients, associates, Client Relationship Managers, and internal teams
Set up and manage projects across systems
Ensure all case/project information is complete, accurate, and accessible to stakeholders
Allocate associates to work in line with contractual KPIs and operational strategy
Monitor delivery, highlighting risks, capacity issues, and over/under delivery
Attend client meetings and reviews where required

Delivery Management & Reporting

Maintain oversight of project progress, timelines, and volumes
Produce and distribute weekly reporting and contract performance data
Ensure adherence to Quality Delivery Plan standards and contribute to continuous improvement
Manage stakeholder communications and ensure documentation is correct and up to date

Resource & Associate Management

Track associate availability and deployment
Coordinate quality assurance, supervision, and mentoring where needed
Support smooth workflow through query handling and internal coordination

Financial & Commercial Oversight

Monitor budgets and Purchase Order (PO) limits, escalating issues
Check and approve associate invoices against timesheets
Liaise with Finance to raise invoices and close projects

Data Management

Maintain accurate CRM (e.g. Salesforce) and database records
Input evaluation and confidential data, ensuring integrity and compliance

Compliance & Governance

Adhere to company policies, procedures, and H&S requirements
Ensure information security compliance (e.g. ISO27001, CE/CE+)
Follow document control, branding standards, and behavioural framework
Build and maintain positive client and associate relationships

In carrying out these duties the post holder will:

Undertake any other duties reasonably required by the line manager or senior leadership team.

Person Specification

Previous experience in an administrative or coordination role
Experience using CRM systems (e.g. Salesforce), Microsoft 365 desirable
Strong verbal and written communication with high attention to detail
Ability to work in a fast-paced, dynamic team environment
Self-motivated with strong organisational skills
Behavioural Attributes
Confident and professional when engaging with multiple stakeholders
Strong ability to coordinate, prioritise, and manage competing demands

Pay: £27,000.00-£30,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking
Sick pay

Work Location: Hybrid remote in Royston SG8 5NT

Quick apply

Refine Your Search

project officer jobs in bassingbourn, cam

Customer Success Officer - Contracted clients

SfYP Project Officer

Civil Enforcement Officer - Welwyn Garden City

Performance and Projects Officer

Assistant Planning Officer - career grade

Business Analyst

Sports Development & Community Manager

Commissioning Officer

Transport Officer/Senior Transport Officer

Public Health Corporate Services Officer

Business Co - ordinator (contract)

Deputy Development Director

Planning and Appeals Technical Support Officer

Senior Flood Risk Officer

Business Officer

Education Capital and Place Planning Officer

Civil Enforcement Supervisor - Bishops Stortford

EH&S Manager

Senior Estates Officer

Pensions Governance Officer

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