Junior customer service advisor Work, Jobs in Bath, Eng (with Salaries)

Junior Customer Service Advisor
Home Leisure Direct Ltd —Thornbury
- £26,600 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Business Analyst, Commerce, Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- AI
- Leadership
Harris Williams Capital Solutions Associate, London
Harris Williams & Co. —Street
- Full-time
- Master's degree
- No degree
- Health & wellbeing programme
- Employee stock purchase plan
Principal Buyer
Callen-Lenz —Salisbury
- From £60,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Training & development
- Annual leave
Product Advisory, Commerce, Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Mentoring
- AI
- Leadership
Senior Appian Development Consultant
Valtech Group —Bristol
- Mentoring
- Communication skills

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Junior Customer Service Advisor

Home Leisure Direct Ltd
Thornbury

Quick apply

Job details

Full-time
£26,600 - £29,000 a year

Benefits

Free parking
Health & wellbeing programme
Company events
Employee discount
On-site parking

Qualifications

Live chat
Microsoft Word
Sales support
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Salesforce
GCSE
Apple Numbers
No experience needed
Administrative experience
Computer skills
Customer interaction
Communication skills

Full job description

Please note we are looking for someone to start immediately

About Home Leisure Direct

We are the UK’s leading games room retailer, supplying everything from arcade machines to pool tables for Sky TV competitions. With over 20 national awards and a rapidly growing team, we love welcoming fresh talent and helping people kickstart their careers in a fun, dynamic industry.

The Role

Looking to start your career in customer support? Joining our close-knit Customer Service Team, you will learn how to guide customers through a seamless post-purchase journey. You’ll handle day-to-day queries via phone, live chat, and email. Don't worry if you don't know your pool tables from your pinball machines yet—we will provide full training to help you become a confident product expert.

Key Responsibilities:

Support the Customer Journey: Work closely with our sales team to help customers with updates on their orders and answer general enquiries.
Learn to Problem-Solve: Learn the ins and outs of our products to help residential and commercial clients find the right solutions to their questions.
Helpful Communication: Act as the first point of contact for customer queries. With our team's support, you'll learn how to handle trickier conversations calmly, patiently, and with plenty of empathy.
Varied Daily Tasks: From updating customer accounts to providing technical advice, you’ll learn a mix of administrative and communication skills as you grow with the business.

Skills & Experience (No industry experience required—we hire for attitude!)

Great Communicator: You are friendly, confident on the phone, and able to write polite, clear emails.
Eager to Learn: You are comfortable using computers (we use Apple Macs, spreadsheets, and Salesforce) and are quick to pick up new software.
Positive & Patient: You can keep a cool head, listen well, and stay focused on helping the customer when they are frustrated.
Ambition: A desire to learn and progress—most of our senior management started in exactly this role!

Why Join Us?

Competitive Pay: Base of £26,600 with a realistic £29,000 OTE through monthly bonuses.
Great Perks: 21 days holiday + your birthday off (with cake!), and cost-price staff discounts.
Culture: A vibrant team with regular social events like go-karting, bowling, and parties.
Wellness: Comprehensive health and wellbeing programme and retail discount schemes.

Location: Elberton, Bristol - BS354AL (In-Person) Salary: £26,600 + Monthly Bonuses (OTE £29,000) Hours: Mon–Fri, 08:00 – 17:00 (40 hours) Job Type: Full-time

Benefits:

Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Job Type: Full-time

Pay: £26,600.00-£29,000.00 per year

Benefits:

Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

junior customer service advisor jobs in bath, eng

Junior Customer Service Advisor

Business Analyst, Commerce, Manager, Deloitte Digital

Harris Williams Capital Solutions Associate, London

Principal Buyer

Product Advisory, Commerce, Manager, Deloitte Digital

Senior Appian Development Consultant

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