Customer experience verifications Work, Jobs in Bath, Som (with Salaries)

Customer Service Agent
IVC —Bristol
- £26,992.14 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Free parking
- Store discount
Customer Service Advisor
Wiltshire College & University Centre —Chippenham
- £15,387 - £15,710 a year
- Part-time
- Customer service
- University
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Retail Assistant - Part Time
Farmfoods —Bristol
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
1d
Veterinary Receptionist - Part Time
IVC —Bath
- Up to £26,520 a year
- Part-time
- Communication skills
- Annual leave
Customs Expert
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Analysis skills
- Driving
- IT
- Work from home
- Employee discount
Quick apply
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
3d
Data & AI Consultant
Pax8 Global —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- IT
- AI
- Communication skills
7d
AI Innovation and Enablement Specialist
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Driving
- Work from home
- Employee discount
Quick apply
Operations Associate
Gopuff —Bristol
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Retail Assistant - Part Time, Evenings & Weekends
Farmfoods —Bristol
- £10.95 - £12.81 an hour
- 12 hour shift
- School
- Annual leave
- Employee discount
Quick apply
21h
Senior Manager, Integrated Business Planning
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee discount
Quick apply
Social Media Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Social media management
- English
- Travel
- Work from home
- Employee discount
Quick apply
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
10d
Retail Customer Service - 24 Hours
Betfred —Caldicot
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
1d
Solution Consultant (Modern Workplace)
Pax8 Global —Bristol
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Stock Management Operative
GXO Logistics —Bristol
- £31,406 a year
- 8 hour shift
- Microsoft Office
- Warehouse experience
- Employee discount
Data Administrator
TVS Supply Chain Solutions —Bristol
- Hybrid work
- Microsoft Excel
- Computer literacy
- ERP systems
- Employee assistance programme
- Employee discount
Senior Affiliate Marketing Executive
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- IT
- Communication skills
- Work from home
- Employee discount
Quick apply
Junior Operations Supervisor
Gopuff —Bristol
- Part-time
- Microsoft Office
- Communication skills
- Sick pay
Quick apply
Service Desk Engineer (9 Month FTC)
IVC —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
- Employee discount
10d

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customer experience verifications jobs near bath, som

Customer Service Agent

IVC -
Bristol

Apply Now

Job details

Permanent | Full-time
£26,992.14 a year

Benefits

Free parking
Casual dress
Store discount
Cycle to work scheme
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Communication skills
Time management

Full job description

Location: Keynsham, Bristol (hybrid - working on site a minimum of 3 days per week)

About Pet Drugs Online

As one of the UK’s biggest and most trusted suppliers of affordable veterinary medicines and pet products, our aim is simple – to provide the very best for the nation’s pets just as we do for our own. Not only are we one of the largest retailers of pet medications: we’re also part of IVC, the UK and Europe’s largest veterinary group.

At Pet Drugs Online we’re striving to give our customers a fantastic experience and we recognise that our ability to do that rests with our greatest asset – our people. We feel personally invested in the continued success of the business and we aim to create a working environment that encourages you to feel the same way.

About the role:

The main purpose of this role within the Contribute to thriving Customer Service and Sales team with great customer services and the ability to meet the needs of clients who need assistance. You’ll interact with our customers online, aiming to provide them with memorable first-contact resolutions every day.

In your day to day, you will be the first port of call for customer contacts via our Live Chat platform and social media channels, discussing their policies and answering their questions. Using our knowledgebase for support, you will compose and respond with thoughtful and accurate replies.

Main responsibilities:

Taking inbound customer sales and /service calls
Liaise with company suppliers to arrange collections, deliveries item repairs, correspondence, and email management as needed
Help customers register online and process their orders
Communicate with customers about their orders, including any delays or changes in delivery
Investigate and resolve customer complaints and resolve complaints quickly and patiently
Maintain thorough and accurate customer service records

The role operates on a weekly alternating shift pattern:

8:00am – 4:30pm
8:45am – 5:15pm

The current Saturday rota is one in every three Saturdays.

What are we looking for?

Working in an OMNI channel centre
Effective communication skills
Problem solving skills
Time management skills
Experience of managing own performance against KPIs
Driven by results and the delivery of a quality service
Ability to role model our values and behaviours to customers
Enjoy working within a fast-paced environment and adaptable to changing priorities
Supportive and approachable nature
Competent to work unsupervised but happy to work collaboratively as part of a team

What We Offer:

True to our values, we care about our employees and genuinely want our teams to have the best experience at work possible. You will work with our friendly teams in a dog-friendly office environment and have access to the following benefits:

5 weeks holiday (increasing with service) plus bank holidays
Your birthday as a paid day off each year
Discounts across most of our products together with discounted veterinary fees within IVCE practices - up to 50% discount!
Bring your dog to work
Company pension - Employee 5% / Employer 3%
EAP and supportive wellbeing programmes
Family friendly policies
Access to our rewards platform where you can enjoy discounts with a wide variety of retailers
Cycle to Work Scheme
Healthcare Cash Plan scheme
Engagement activities

Please visit https://www.petdrugsonline.co.uk to find out more about us!

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Referral programme
Sick pay
Store discount
Work from home

Ability to commute/relocate:

Bristol BS31 2ED: reliably commute or plan to relocate before starting work (required)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer experience verifications jobs in bath, som

Customer Service Agent

Customer Service Advisor

Retail Assistant - Part Time

Veterinary Receptionist - Part Time

Customs Expert

Category Specialist

Data & AI Consultant

AI Innovation and Enablement Specialist

Operations Associate

Retail Assistant - Part Time, Evenings & Weekends

Senior Manager, Integrated Business Planning

Social Media Manager

IT Support Analyst

Retail Customer Service - 24 Hours

Solution Consultant (Modern Workplace)

Stock Management Operative

Data Administrator

Senior Affiliate Marketing Executive

Junior Operations Supervisor

Service Desk Engineer (9 Month FTC)

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