Helpdesk manager Work, Jobs in Bath, Som (with Salaries)

Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
Helpdesk Manager
Shield Services Group Ltd —Hanham
- Full-time
- Continuous improvement
- Team management
- In-person
- Life insurance
Quick apply
9d
Helpdesk Manager
Shield Environmental Services —Hanham
- Continuous improvement
- Team management
- In-person
- Life insurance
8d
IT Services Administrator
Midsomer Norton Schools Partnership —Radstock
- £31,537 - £33,699 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Lead Contract Support Administrator
Rydon —Bristol
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
4d
Facilities Assistant
NAB-Jones Lang LaSalle Services —Bristol
- Full-time
- Front desk
- In-person
Quick apply
Invoicing Administrator
Lancer Scott —Bristol
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
5d
Facilities Assistant
JLL —Bristol
- Front desk
Team Leader
Lancer Scott —Bristol
- Up to £32,000 a year
- Full-time
- Analysis skills
- Team management
- Mentoring
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- SharePoint
- Referral programme
Quick apply
Carpenter
Prior Park Schools —Bath
- Full-time
- Carpentry
- Power tools
- Hand tools
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
Area Site Technician - Bristol
City Facilities Management (UK) —Bristol
- £39,825.03 a year
- Overtime
- Employee discount
8d
Depot Maintenance Technician - Bristol CDC
City Facilities Management (UK) —Avonmouth
- Full-time
Industrial Cleaning Team Leader
OCS Group —Chippenham
- Customer service
- Computer literacy
- English
Quick apply
3d
Fire & Security Engineer - Bristol
City Facilities Management (UK) —Bristol
- Full-time
- Computer literacy
- Computer skills

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Helpdesk Team Leader
Wiltshire Council —Trowbridge
Working at the centre of a contractor‑led delivery model, you will collaborate with internal teams, building users, and external partners, monitoring work in…
£34,434 - £36,363 a year
Helpdesk Manager
Shield Services Group Ltd —Hanham
Help desk management: 2 years (required). Proven ability to lead, mentor, coach and performance-manage a busy operational team.
Quick apply
9d

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Helpdesk Team Leader

Wiltshire Council -
Trowbridge

Apply Now

Job details

Permanent | Full-time
£34,434 - £36,363 a year

Qualifications

CAFM software
Stakeholder liaison
Continuous improvement
Continuous improvement cycles oversight
Facilities maintenance
Operations leadership experience

Full job description

Salary: £34,434 - £36,363 per annum

Hours per week: 37 hours

Interview date: To be confirmed upon shortlisting

Are you ready to lead a team at the heart of a fast‑moving property service? Join our Property Investment and Operations team as a Helpdesk Team Leader and take ownership of how maintenance across the council’s estate is delivered. If you thrive on organisation, enjoy leading people, and want to make a visible impact on frontline services, this role offers a fantastic opportunity to step up.

You will lead a small, dedicated helpdesk team, ensuring repair requests are logged, triaged, and progressed smoothly from start to finish. In a busy, operational environment, you will prioritise work based on urgency and risk, making sure contractors have clear instructions and stakeholders stay informed. Your leadership will be key in maintaining a responsive, high‑quality service that keeps buildings safe and functional.

Working at the centre of a contractor‑led delivery model, you will collaborate with internal teams, building users, and external partners, monitoring work in progress, oversee urgent and emergency repairs. Alongside this, you’ll use CAFM systems and data insights to track performance, spot trends, and drive improvements that enhance service quality and customer satisfaction.

We’re looking for a proactive, organised leader with experience managing operational teams and a drive for continuous improvement. As a confident communicator you will motivate others, solve problems, and use data to inform decisions. If you are ready to take on a varied and influential role where no two days are the same, we look forward to your application.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Wayne Robson, Contract & Works Delivery Manager, at [email protected] .

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Apply Now

Refine Your Search

helpdesk manager jobs in bath, som

Helpdesk Team Leader

Helpdesk Manager

Helpdesk Manager

IT Services Administrator

Lead Contract Support Administrator

Facilities Assistant

Invoicing Administrator

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

Facilities Assistant

Team Leader

1st Line IT Support Engineer

Carpenter

IT Applications Support Technician

Area Site Technician - Bristol

Depot Maintenance Technician - Bristol CDC

Industrial Cleaning Team Leader

Fire & Security Engineer - Bristol

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