Operations Manager
Hotel Indigo Bath —Bath
- £50,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
- Employee assistance programme
- Referral programme
Quick apply
Front Office Team Leader
Williams Lea —Bath
- £34,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Human resources
- Referral programme
9d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Branch Manager Chippenham
GoldUnion —Chippenham
- £30,000 - £60,000 a year
- No experience needed
- Maths
- Retail management
- Paid training
- Annual leave
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- AI
- Annual leave
Head Concierge
Hallmark Care Homes —Bath
- Up to £36,000 a year
- Call to connect
- Bar
- Computer skills
- Employee discount
Free People Assistant Visual Manager - Bath, UK
Free People —Bath
- Nights as needed
- Bar
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Team Leader
Southern Co-op —Bradford-on-Avon
- Part-time
- Customer service
- Retail management
- Employee assistance programme
- Employee discount
Commercial Operations & Compliance Manager
University of Bath —Bath
- £38,784 - £46,049 a year
- Full-time
- University
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
4d
General Manager -Bath, Southgate Centre
Pret A Manger —Bath
- From £40,338 a year
- Hospitality
- Inventory control
- Customer service
- Annual leave
- Employee discount
Campus Experience & Switchboard Team Leader
University of Bath —Bath
- £26,707 - £30,378 a year
- Part-time
- Management
- University
- Recruiting
- Annual leave
- Employee discount
2d
Head Receptionist/Deputy Manager
CIAO BELLA AESTHETICS —Keynsham
- £15 an hour
- Part-time
- Microsoft Office
- Supervising experience
- Team management
- Annual leave
- Employee discount
Quick apply
Assistant Operations Manager
Unite Students —Bath
- £34,500 a year
- Sales
- Supervising experience
- Leadership
- Annual leave
- Employee assistance programme
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Assistant Store Manager
OKA DIRECT LIMITED —Bath
- Full-time
- Customer service
- Organisational skills
- Retail management
- Employee assistance programme
- Employee discount
Quick apply
Assistant Store Manager
Hotel Chocolat —Bath
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
Hub Operations Manager
Curo —Bath
- £38,625 a year
- Weekend availability
- Hospitality
- Sales
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Catering & Facilities Manager
YeoValley —Blagdon
- £40,000 - £44,000 a year
- Night shift
- Customer service
- Continuous improvement
- Budgeting
- Free parking
Quick apply
11d
Business Development Manager
Colour Studios —Bath
- £35,000 - £45,000 a year
- Full-time
- Sales
- Travel
- In-person
- Annual leave
- Sick pay
Quick apply
Free People Assistant Store Manager - Bath, UK
Free People —Bath
- Full-time
- Conflict management
- Training & development
- Retail management
- Annual leave
- Employee assistance programme

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customer care manager jobs near bathford, som

Operations Manager

Hotel Indigo Bath
Bath

Quick apply

Job details

Full-time
£50,000 a year

Benefits

Cycle to work scheme
Employee assistance programme
Referral programme

Qualifications

Hotel and accommodations experience
Continuous improvement
Team management
Hospitality management

Full job description

Operations Manager

£50000.00 per annum

Hotel Indigo Bath, Bath

Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city.

Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood.

But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath.

This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.

Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you.

The Role:

We’re looking for a passionate and talented Operations Manager to join our team. You’ll be responsible for running the day -to -day operations across the Hotel. You’ll work closely with the General Manager to focus on driving sales, revenue and financially assessing all cost KPI’s across the Hotel. More importantly, you’ll be the Hotels ambassador for customer satisfaction and service delivery – coaching the teams to deliver an exceptional customer experience. As Op’s Manager, you’ll play a fundamental part in formulating and delivering the Hotel’s strategy, delivering the highest standards of service throughout the property and monitoring the hotel’s sales performance against budgets for operational departments. You’ll always be looking at ways to improve and thinking of fresh new ideas.

You’ll be the go -to for each HOD, supporting them with daily operations and working with each of them to continuously improve their delivery and service. Each day will be different for you, one day you might be working with The People Team writing personal development plans and the next you’ll be leading an audit with the Maintenance Manager, ensuring all health and safety regulations are adhered too. This means you’ll need to be flexible and adaptable to business needs with top -notch interpersonal and communications skills.

The Ideal Candidate:

We’re looking for an ambitions Operations Manager who aspires to be our next General Manager, you’ll be highly motivated with a drive to succeed to be the best. Hotel experience is absolutely essential in this role so you’ll have worked in a 4/5* Hotel in an Operations Manager role or similar. You’ll need strong knowledge off all departments, particularly Food & Beverage. Experience of leading, managing and developing a successful team is also essential for this role. Taking lead of the day -to -day operations, you’ll need a forward -thinking planned approach. You’ll need to work well under pressure whilst maintaining a positive, can -do approach to every task.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Benefits:

Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
50% off your bill when you dine in one of our Restaurants or Bars.
Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
Cycle to work scheme - save up to 40% on a wide range of bikes.
Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
Referral schemes for referring your friends or family to join our team.
Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
Employee Assistance Programme - free, confidential advice available 24/7 to you.
An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.

Quick apply

Refine Your Search

customer care manager jobs in bathford, som

Operations Manager

Front Office Team Leader

Customer Experience Manager

Branch Manager Chippenham

Customer Experience Manager

Head Concierge

Free People Assistant Visual Manager - Bath, UK

Team Leader

Commercial Operations & Compliance Manager

General Manager -Bath, Southgate Centre

Campus Experience & Switchboard Team Leader

Head Receptionist/Deputy Manager

Assistant Operations Manager

Manager of Dedicated Implementations - EMEA

Assistant Store Manager

Assistant Store Manager

Hub Operations Manager

Catering & Facilities Manager

Business Development Manager

Free People Assistant Store Manager - Bath, UK

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Operations Manager

£50000.00 per annum

Hotel Indigo Bath, Bath

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