Service desk engineer Work, Jobs in Batley, Wyk (with Salaries)

Help Desk - Maintenance Services
Reactive on Call FM Limited —Morley
- £24,420 - £26,400 a year
- Full-time
- Management
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
3d
Service Desk Engineer
etiCloud Limited —Sheffield
- £26,500 - £28,000 a year
- 8 hour shift
- Customer service
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS
IT Support Engineer
Vintage.com —Leeds
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Computer networking
- Warehouse experience
Quick apply
18h
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
8d
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
11d
Support Delivery Engineer
OLS Ltd —Doncaster
- Up to £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
9d
Linux Infrastructure Engineer
Magnet —Leeds
- £40,000 - £50,000 a year
- Travel
- Organisational skills
- IT
- Employee discount
Quick apply
IT Client User Experience Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Scripting
- IT
2nd Line Team Leader
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
3d
Incident Analyst
Network Rail —Doncaster
- £25,409 - £52,074 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
- Annual leave
2d
Customer Service Advisor (Hybrid)
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
Customer Service Advisor (Hybrid) Day/Night
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Total Loss Administrator
FMG —Huddersfield
- £24,854.00 - £24,854.98 a year
- Monday to Friday
- Negotiation
- Free parking
- Annual leave
Quick apply
11d
Modern Workplace Engineer
Aspire Technology Solutions —Leeds
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply

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Help Desk - Maintenance Services

Reactive on Call FM Limited
Morley

Quick apply

Job details

Permanent | Full-time
£24,420 - £26,400 a year
3 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Management
Computer literacy
Facilities management
Maintenance
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

Helpdesk Operative (2 Positions Available)

Location: Morley, Leeds, West Yorkshire
Job Type: Full-Time, Permanent

About ROC Facilities Management

ROC Facilities Management provides hard facilities management services to predominantly retail clients across the UK and Ireland. We deliver both reactive and planned maintenance services 24 hours a day, 365 days a year.

Due to continued growth, we are looking to recruit two full-time, permanent Helpdesk Operatives to join our expanding team based at our head office in Morley, Leeds.

This is an exciting opportunity to become part of a growing and ambitious business where no two days are the same.

About the Role

The successful candidate will be confident, enthusiastic and professional, with an excellent telephone manner and a positive attitude. You will enjoy building relationships with clients and contractors and thrive in a fast-paced environment.

Previous experience within a facilities management, maintenance, helpdesk or similar customer service role would be advantageous. Applicants should be comfortable using Microsoft Office and IT-based job management systems and be capable of managing multiple tasks simultaneously.

Key Responsibilities

Your duties will include, but are not limited to:

Receiving calls and emails from clients requesting new jobs, updates on existing works, or progress on quotations.
Liaising with engineers and contractors to allocate new jobs and obtain updates on ongoing works.
Using our job management software to create, update and review jobs and quotations (full training provided).
Updating client portals with real-time information received from engineers and contractors.
Raising quotes for potential works and invoices for completed works using our in-house systems (full training provided).
Participating in the company's on-call rota to respond to out-of-hours calls and queries when required.

Skills & Experience Required

The ideal candidate will possess:

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, contractors and colleagues.
Outstanding attention to detail and the confidence to question information where necessary.
Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines.
Good computer literacy, including experience using Microsoft Office applications.
The ability to work effectively as part of a team whilst remaining self-motivated and proactive.
A passion for delivering exceptional customer service.

Why Join ROC FM?

ROC FM is a vibrant and experienced facilities management company supporting commercial clients throughout the UK and Ireland. We are a close-knit team that takes pride in delivering outstanding service and building long-term relationships with our clients.

This role offers genuine opportunities for career progression, with the potential to move into a supervisory or management position as the business continues to grow.

What We Offer

Competitive salary
20 days annual leave plus Bank Holidays
Company pension scheme
Company mobile phone for when on call
Company laptop for when on call
Free on-site parking
Ongoing training and development opportunities
Excellent career progression prospects

How to Apply

If you would like to be considered for this opportunity, please send your CV together with a covering letter to:

[email protected]

Pay: £24,420.00-£26,400.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Morley, West Yorkshire: reliably commute or plan to relocate before starting work (required)

Experience:

Facilities management: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in batley, wyk

Help Desk - Maintenance Services

Service Desk Engineer

Senior Service Desk Engineer

IT Support Engineer

IT Helpdesk Engineer - Experienced

Level 2 Helpdesk Engineer

Support Delivery Engineer

Linux Infrastructure Engineer

IT Client User Experience Engineer

2nd Line Team Leader

Incident Analyst

Customer Service Advisor (Hybrid)

Service Desk Manager

Customer Service Advisor (Hybrid) Day/Night

Business and Operations Support Engineer - 24/7 cover

Helpdesk Manager

1st-2nd Line IT Support Engineer

Total Loss Administrator

Modern Workplace Engineer

Network Operations Engineer

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