This role, within the Delegated Authority Practice, is a fantastic opportunity to develop into a growing team based in both London and Cheltenham, with responsibilities across services, audit and consulting.
The Delegated Authority Analyst will have exposure to the end-to-end delegated authority lifecycle along with client facing duties and collaboration with other Polo teams, including Claims.
This role is a great opportunity for those interested in joining an inclusive and well-respected organisation and could be suited to a graduate with an interest in the insurance market and Lloyd’s, or applicants at the start of their insurance career.
Co-ordinating Coverholder and Delegated Claim Administrator due diligence, ensuring that all files are complete and up to date.
Assisting with the co-ordination of external audits and managing the process through to closure of audit findings.
Liaising with insurers, Coverholders, audit firms and brokers to ensure that approvals and renewals are processed in line with SLAs.
The preparation of renewal slips and endorsements.
Production of reports and meeting packs.
Reviewing reports and chasing of outstanding queries.
Assisting with client proposals.
Ensuring all activities are completed in line with client expectations, regulatory requirements and best practices.
An entry level understanding of delegated authority or Lloyd’s requirements.
System savvy, preferably with knowledge of market systems including Atlas, DCOM, DAM, DDM, Crystal and Risk Locator.
Attention to detail, excellent due diligence, and investigative skills.
Strong analytical, written and communication skills.
Excellent organisation and time management skills.
Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner.
Commitment to complete the Chartered Insurance Institute exams to a minimum of Certificate level.
Demonstrates behaviours aligned to the Polo Works PRIDE values:
- Pioneering – we don’t stand still
- Responsible – We do the right thing
- Inclusive – we all play a role
- Delivery Focussed- we provide services we are proud of
- Empowering – we equip people to be their best
As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme and regular sports and social events.
Benefits Band 1
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.
Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.
Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.
It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
