Customer relations representative Work, Jobs in Bayswater, Gtl (with Salaries)

HR Advisor - Employee Relations
Atos —Balham
- Microsoft Office
- Human resources
- Organisational skills
- Annual leave
5d
People & Culture Advisor
Neg Earth Lights Ltd —Park Royal
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Employee Relations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Human resources
5d
Lead Receptionist
BidvestNoonan —London
- £40,800 a year
- Full-time
- Customer service
- Front desk
- Employee discount
Quick apply
10d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Client Service Associate
Manulife —London
- £76,275 - £137,295 a year
- Full-time
- Annual leave
- Life insurance
People Support Coordinator, art-K Central
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
Junior Talent Acquisition Coordinator (12 month fixed-term contract)
Anaplan —London
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
Quick apply
13d
UKVI Compliance & Administrative Review Officer
Regent College London —London
- £42,000 - £50,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
12d
Analyst Relations Executive - 12 Month FTC
Schneider Electric —South East London
- Full-time
- Hybrid work
- Customer service
- English
- Presentation skills
Performance Analyst - Band D – Strategy, Performance & Planning – Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- £37,510 - £40,519 a year
- Full-time
- English
- Travel
- IT
11d
People Support Coordinator
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
13d
Assistant Manager, Carvela, Westfield White City
Kurt Geiger —London
- Full-time
- Sales
- Retail management
- Employee discount
Quick apply
4d
Service Desk Agent
Hillingdon Council —Uxbridge
- £38,256 - £39,276 a year
- Customer service
- Free parking
- Employee discount
6d
Cargo Services & Operations Officer
Singapore Airlines —Gatwick Airport
- £28,000 - £33,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
13d
Second Line Support Analyst - RCJ & Judicial
HM Courts and Tribunals Service —London
- £40,014 - £42,859 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Accommodation Officer
Hillingdon Council —Uxbridge
- £40,182 - £42,060 a year
- Communication skills
- Free parking
- Employee discount
6d
Resourcing Partner
Central and North West London NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
10d
Assistant Building Manager - The Post Building, London
Savills Management Resources —London
- £46,000 a year
- Customer service
- English
- Microsoft Office
Sales/Supply Service Representative
IMCD —Sutton
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme

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HR Advisor - Employee Relations

Atos -
Balham

Apply Now

Job details

5 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Office
C
Human resources
Organisational skills
Communication skills

Full job description

About Atos Group

Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

About the Role

The Employee Relations Advisor will provide expert guidance and practical support to managers and employees on a broad range of people’s matters. The role helps maintain fair, consistent, and legally compliant employment practices while supporting a positive workplace culture, effective case management, and early resolution of issues where possible.

Responsibilities

Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working.
Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, consistency, confidentiality, and compliance with policy and employment law.
Guide and coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters, outcome documentation, and case records.
Promote early and informal resolutions where appropriate, including coaching managers on effective conversations, mediation, and problem-solving approaches.
Interpret and apply employment policies, procedures, and terms and conditions accurately and consistently.
Work collaboratively with HR colleagues, leaders, trade union or employee representatives, occupational health, and external advisers where required.
Monitor trends in casework, identify risks or recurring themes, and recommend proactive improvements to policy, process, and manager capability.
Support organizational change activity, consultation processes, and employee communications in line with legal and organizational requirements.
Maintain accurate, confidential records and produce reports on employee relations activity, outcomes, and trends.
Contribute to the review and development of employee relations policies, templates, guidance, and training materials.

Skills we can’t do without

Proven experience in an HR or employee relations advisory role; sound knowledge of UK employment law and HR best practice.
Strong case management skills with the ability to handle sensitive matters objectively and professionally; excellent communication, interpersonal, and influencing skills; ability to build credibility with managers, employees, and stakeholders at all levels.
Strong organizational skills with the ability to manage competing priorities and deadlines; good judgement, attention to detail, and a solution-focused approach; high level of confidentiality, integrity, and professionalism.
Competent in using HR systems and Microsoft Office tools for record-keeping and reporting.

Qualifications and Desirable Experience

CIPD qualification or working towards CIPD accreditation is desirable.
Experience of supporting formal hearings, appeals, consultation processes, and complex casework is desirable.
Experience of working with trade unions or employee representatives is beneficial.
Experience in policy development, manager coaching, and reporting on employee relations data is advantageous.

What We Offer

People-first culture – Join a collaborative, international environment where respect, inclusion, and teamwork are part of everyday work. We value initiative, accountability, and a strong customer-focused mindset.
Winning behaviors – We encourage innovation, continuous improvement, and ownership. Our teams are empowered to make an impact, challenge ideas, and celebrate success together.
Career development opportunities – Grow with us through ongoing learning, professional development programs, mentoring, and opportunities for internal mobility and career progression.
Flexible hybrid working – Benefit from a modern hybrid work model that supports both collaboration and flexibility, helping you maintain a healthy work-life balance.

Benefits:

Pension Scheme - contributions matched up to 10%
Private medical cover
Income Protection
Life Assurance
25 days paid leave + National Holidays
Flex benefits program

Diversity, Equity & Inclusion

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver-friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - [email protected]

Apply Now

Refine Your Search

customer relations representative jobs in bayswater, gtl

HR Advisor - Employee Relations

People & Culture Advisor

Employee Relations Manager

Lead Receptionist

Second Line Support Analyst – RCJ & Judicial

Client Service Associate

People Support Coordinator, art-K Central

Junior Talent Acquisition Coordinator (12 month fixed-term contract)

UKVI Compliance & Administrative Review Officer

Analyst Relations Executive - 12 Month FTC

Performance Analyst - Band D – Strategy, Performance & Planning – Counter Terrorism Policing HQ

People Support Coordinator

Assistant Manager, Carvela, Westfield White City

Service Desk Agent

Cargo Services & Operations Officer

Second Line Support Analyst - RCJ & Judicial

Accommodation Officer

Resourcing Partner

Assistant Building Manager - The Post Building, London

Sales/Supply Service Representative

I want to receive the latest job alerts for customer relations representative in bayswater, gtl

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