Learning and development specialist Work, Jobs in Bayswater, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Learning & Development Manager
Worldwide Flight Services —Heathrow
- Full-time
- In-person
Quick apply
Group Quality and Improvement Advisor
Ramudden Global UK —South London
- Nights as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Quality and Compliance Manager
Liaise —London
- £40,000 - £45,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
Quick apply
Day Service Coordinator
John Dewey Specialist College (Area 51 Education Ltd) —Hornsey
- £30,000 - £37,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
Quick apply
7d
Learning And Development Specialist
Grit Empowerment —London
- Full-time
- Remote
- Marketing
- Communication skills
Quick apply
4h
Learning and Development Specialist
Healix International —Esher
- £35,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Learning & Development Consultant (m / f / x)
Strabag —London
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Learning and Development Coordinator
Breast Cancer Now —London
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
SEO Specialist
Premier Laser and Skin —Knightsbridge
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Maths
- JavaScript
- Work from home
- Employee discount
Quick apply
1d
SEND Teacher- Further Education
John Dewey Specialist College (Area 51 Education Ltd) —London
- £35,000 - £39,000 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
7d
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
14d
Police Officer - Inner London
British Transport Police —London
- £32,472 - £50,256 a year
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
SEN Education and Engagement Specialist
Fresh Start in Education —Bracknell
- £25 - £35 an hour
- English
- School
- Teaching
- Employee discount
Quick apply
Learning and Organisational Development Partner
House of Lords —Westminster
- £46,500 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Human resources
- Annual leave
5h
7IM Graduate Associate Programme
7IM —London
- Communication skills
4d
Learning & Development Specialist
DS Smith —London
- Full-time
- English
- Microsoft Office
- Project management
Income Collection Officer
Pinnacle Group —London
- £35,000 - £38,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
7IM Graduate Associate Programme
Seven Investment Management —London
- Communication skills
4d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

learning and development specialist jobs in bayswater, gtl

Welfare Advice Officer

Learning & Development Manager

Group Quality and Improvement Advisor

Quality and Compliance Manager

Day Service Coordinator

Learning And Development Specialist

Learning and Development Specialist

Senior Learning & Development Consultant (m / f / x)

Learning and Development Coordinator

SEO Specialist

SEND Teacher- Further Education

Event Specialist

Police Officer - Inner London

Customer Resolutions Advisor

SEN Education and Engagement Specialist

Learning and Organisational Development Partner

7IM Graduate Associate Programme

Learning & Development Specialist

Income Collection Officer

7IM Graduate Associate Programme

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