Together… We Make a Real Difference
Salary: £31,619.84 (salary review pending in June)
Hours: 37.5 hours per week, Monday to Friday
In a nutshell
As we continue to make a difference to our communities, and continued growth within our service we are looking for an Assistant Housing and Compliance Manager to join the team at The Maples. As an Assistant Housing and Compliance Manager. You will work closely with the Asset Manager to ensure we have a portfolio of high-quality accommodation that meets the needs of the people we support. You will ensure the team are managed effectively and in line with legislation, best practice, internal governance, quality assurance arrangements and local authority contracts as well as supporting continued service expansion and development.
Why The Maples
At Maples, you don’t just come to work, you become part of a team that makes a real difference to people’s lives. Together we help individuals living with mental illness and/ or learning disabilities make the right choices for their journey by nurturing independence and a sense of belonging within the community. If you lead with compassion, embrace individuality and thrive in helping others, we’ll provide you with the opportunities you need to make a real difference.
We offer a wide spectrum of community rehabilitation, support, and housing solutions, that meet the needs of people living with mental ill health.
What will you be doing?
- Ensure team carries out all required risk assessments
- Ensure that property inspections to manage health and safety, cleanliness and maintenance requirements are carried out
- Support Property Management team to develop and manage of a program of planned and reactive maintenance to ensure all properties meet minimum standards
- Assess and arrange property adaptations to meet the needs of licensee’s (including aesthetics and feel)
- Oversee and aid with licensee movements into, within and out of the Maples
- Have a comprehensive understanding of the license agreement (inclusive of its clauses and conditions) to be able to manage and enforce where required
- Oversee rent collections and debt management
- Execute NTQ or court process procedures in line with senior management direction
- Work closely with licensee's community support team to safeguard placements
- Develop and maintain a productive working relationship with the care and support providers, ensuring responsibilities are understood and that are addressed appropriately
- Proactively arrange relets to minimise void loss by working closely with the Compass Team, and Property Management Team.
- Organise tenancy terminations and sign-ups for tenants with the involvement of Court of Protection and Advocacy services as appropriate
- Organise and attend accompanied viewings with new and prospective tenants
- Organise void property processes, ensuring that the empty properties are clean and tidy for the incoming tenant
- Liaising with local housing authorities and benefits departments to ensure accurate and timely payment of rents, charges, and other income in respect of housing services
What will you bring to the role:
- Highly organised and able to prioritise and plan
- Excellent communication skills and able to motivate others
- Proactive and confident – able to adapt to new requirements
- Results focused and driven
- Strong problem-solving skills
- Exceptional attention to detail
- Actively leads by example and is a strong role model and ambassador for the organisation
- Resilient self-starter and able to take positive risks
What we offer
- A team culture where you truly belong and your contributions matter
- An environment that values and supports your wellbeing as much as you support others
- A shared commitment to making real differences to people's futures
- Colleagues who work alongside you, not above you, to support each other
- Competitive rates of pay, with the ability to increase your earnings through sleep-ins and overtime
- 28 days annual leave (incl bank holidays)
- 2 wellbeing days per annum
- Access to our Medicash, our employee health cash plan
- Company Pension
- Cycle to work scheme
- EV Salary Sacrifice Scheme
Our Mission: Your Impact
Help individuals make the right choices for their journey. Support meaningful independence. Be part of a team where together we make a real difference
Pay: £31,619.84 per year
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Application question(s):
- How many years line management experience do you have?
- Do you require sponsorship now, or will you in the furture to have the right to work in the UK?
- Do you have a full UK drivers licence?
- Do you have access to your own vehicle for work purposes?
- Do you have experience of working in services that support people with mental ill health?
Work Location: In person
