Head of customer service Work, Jobs in Beaminster, Dor (with Salaries)

Sales Support Coordinator
Modus Furniture —Chard
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
Quick apply
Project & Logistics Manager
The Festive Lighting Company —Wellington
- From £38,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
11d
Head of Marketing & PR
The Agincare Group —Portland
- £75,000 a year
- Leadership
- Marketing
Quick apply
2d
Director of Development and Regeneration
Walsall Housing Group —Street
- £120,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
9d
Event Manager (weddings)
Henlade House - PM Hospitality —Taunton
- From £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Sales
- Free parking
Quick apply
3d
Membership Services Administrator
Dot-The-Eye Ltd —Ilminster
- £24,784.56 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
Quick apply
4d
Estates Officer Specialist Estates Services
Somerset NHS Foundation Trust —Taunton
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
7d
Operations & Development Manager
Screwfix —Yeovil
- Full-time
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Employee discount
- Flexible schedule
14d
Assistant Manager
Salvation Army Trading Co. Ltd. —Taunton
- £28,027.60 a year
- Full-time
- Customer service
- In-person
Lifeline Response Officer
Somerset Council —Taunton
- £28,598 - £32,061 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
7d
Operations Manager - Syphons
Oneline —Wellington
- Full-time
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Customs Compliance Operations Lead
Leonardo UK Ltd —Yeovil
- £53,000 - £70,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
General Manager - Taunton
City West Country Ltd —Taunton
- Full-time
- Sales
- Employee assistance programme
Quick apply
Change and Adoption Lead
Walsall Housing Group —Street
- £51,597 - £54,730 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
14d
Head of Customs Compliance, Helicopters UK
Leonardo UK Ltd —Yeovil
- £66,000 - £90,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
Employee Relations Partner
Muller Group —Bridgwater
- Full-time
- Travel
- Communication skills
- Employee discount
- Bereavement leave
8d
Head of Export Compliance, Helicopters UK
Leonardo UK Ltd —Yeovil
- £66,000 - £90,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
Communications & Media Relations Manager – Helicopters
Leonardo UK Ltd —Yeovil
- £44,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- Flexible schedule
- Referral programme
Customs Compliance Special Procedures Lead
Leonardo UK Ltd —Yeovil
- £53,000 - £70,000 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Microsoft Office
- Flexible schedule
- Referral programme
Chef Opportunities!
ASK Italian —Yeovil
- £12.71 - £15.75 an hour
- Annual leave
- Employee discount

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Sales Support Coordinator

Modus Furniture -
Chard

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Sales support
Microsoft Excel
Customer service
ERP systems
Administrative experience
Communication skills
Office experience

Full job description

Role Summary:
We are looking for a motivated and proactive Sales Support Coordinator to join our dynamic operations team. You will be a key player in the sales support department, dedicated to enhancing our customer service experience, fostering engaged customers, and driving organic growth. As Sales Support Coordinator your role is critical in ensuring the department operates efficiently and profitably while increasing customer satisfaction, loyalty, and retention by consistently meeting and exceeding customer expectations.

Main Duties and Responsibilities:

Manage day-to-day operations within the sales support department, including processing quotations, orders, and spares, and acknowledging support claims.
Ensure customer satisfaction throughout the pre and post-sales service and support process.
Take ownership of customer issues, collaborating with other departments to resolve problems effectively.
Communicate any production or delivery delays to customers promptly and manage the follow-through to completion.
Assist in capturing, developing, monitoring, and reporting on KPIs related to service delivery and customer satisfaction.
Ensure compliance with contractual service level agreements (SLAs) where applicable and track complaints.
Produce daily reports on sales order status, ensuring that all data is current and accurate.
Update CRM and ERP systems to ensure data consistency, supporting the department head in creating weekly KPI reports.
Proactively supporting the sales team in setting appointments and logging communications in the CRM.
Complete tender responses, including suggesting alternatives and consulting with clients to increase the specification of our products.

Skills, Qualifications, Knowledge, and Experience Required:

Minimum 2 years’ experience in office administration and customer service preferred.
Outstanding customer service skills with a client-focused attitude.
Enthusiastic, outgoing personality with a confident telephone manner and the ability to reach out to new clients.
Excellent multitasking skills with the ability to handle pressure effectively.
Self-motivated, confident, and capable of performing independently.
Strong communication skills with the ability to coordinate work activities and make decisions.
Ability to influence across departments to meet customer needs.
Excellent organisation and prioritising skills.
Experience with ERP and CRM systems is an advantage.

Why Join Us?
At Modus we offer more than just a job—we provide a vibrant work environment nestled in a beautiful rural location with a custom built work space designed to inspire creativity and collaboration. Powered by 100% renewable electricity, our state-of-the-art factory, houses both our upholstery and joinery facilities where our teams employ a combination of digital technology and age-old hand finishing techniques to create furniture of the highest level of craft and quality. Enjoy the fresh air and scenic surroundings as you work alongside a passionate and supportive team. We believe in creating a balanced and engaging workplace, with regular social events and activities that foster a strong sense of community. If you value a great work environment and are eager to contribute to a company that prioritises both professional growth and employee well-being, we’d love to have you on board!

We welcome applications from everyone, especially individuals who are underrepresented in our industry. We understand and value the strength that diversity brings to our business and we believe in creating an inclusive environment where everyone can be heard and valued.

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Ability to commute/relocate:

Chard TA20 4BZ: reliably commute or plan to relocate before starting work (required)

Experience:

Office Administration: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in beaminster, dor

Sales Support Coordinator

Project & Logistics Manager

Head of Marketing & PR

Director of Development and Regeneration

Event Manager (weddings)

Membership Services Administrator

Estates Officer Specialist Estates Services

Operations & Development Manager

Assistant Manager

Lifeline Response Officer

Operations Manager - Syphons

Customs Compliance Operations Lead

General Manager - Taunton

Change and Adoption Lead

Head of Customs Compliance, Helicopters UK

Employee Relations Partner

Head of Export Compliance, Helicopters UK

Communications & Media Relations Manager – Helicopters

Customs Compliance Special Procedures Lead

Chef Opportunities!

I want to receive the latest job alerts for head of customer service in beaminster, dor

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