Practice Manager – Croyard Medical Practice
Location: Beauly & Muir of Ord, Scottish Highlands
Hours: 30-37.5 hours per week (4-5 days, Monday to Friday - negotiable)
Responsible to: GP Partners
Salary: 45-55K per annum (dependent on skills and experience)
About Us
Croyard Medical Practice is a well established, two-site GP practice serving the communities of Beauly and Muir of Ord. The Practice list size is approximately 6,300. We operate from modern facilities with a stable, experienced team who are proud of the care we deliver. Our ethos is built on quality, safety, and keeping local people at the heart of everything we do. We are a training practice dedicated to supporting the development of future doctors. We regularly host placements for both undergraduate and postgraduate learners.
The Role
We are seeking an experienced and motivated Practice Manager to provide leadership and strategic direction across both sites. Working closely with the GP Partners, you will play a key role in ensuring the practice operates efficiently, sustainably and safely, while continuing to nurture the strong team culture we have built.
This is a varied and rewarding role with responsibility for financial oversight, human resources, governance, premises management and stakeholder engagement. You will be well supported in the role, with payroll managed externally by our accountants and access to specialist HR and employment law advice. This support allows you to focus on driving improvements across both administrative and clinical workstreams.
As a forward-thinking, modern healthcare provider, we are keen to innovate, continually develop our services and support new ways of working that benefit our patients, staff and wider practice team.
Responsibilities
Financial Management: Oversee the Practice's finances including budgeting, forecasting, income monitoring, and invoicing, liaising with our external accountants who manage payroll and statutory compliance.
Human Resources: Lead on recruitment, staff development, appraisals, and performance management, ensuring compliance with employment legislation.
Quality & Risk Management: Work alongside our in-house clinical governance team to promote continuous improvement, manage administrative risk, oversee complaints handling, and support reporting requirements.
Strategy & Governance: Contribute to partnership meetings, support strategic planning, lead projects, and maintain policies and systems with a strong supporting team.
Information & Communication: Manage Practice IT systems, ensure data protection compliance, and maintain relationships with NHS Highland, the LMC, and other key organisations.
Premises & Equipment: Coordinate maintenance, repairs, and lease matters across both sites, liaising with the Health Board and relevant providers.
What We Are Looking For
We welcome applications from candidates with strong management experience, ideally gained within healthcare or a GP practice setting. Excellent organisational skills, IT literacy, financial awareness and the confidence to lead and support a team are essential.
Above all, you will share our commitment to delivering safe, high-quality care rooted in strong community values.
While NHS experience would be advantageous, it is not essential. We also welcome applications from motivated individuals from outside the NHS who can demonstrate the relevant skills, experience and potential to grow and succeed in this role.
Why Join Us?
- Two modern, well-equipped sites in the beautiful Scottish Highlands
- Easily commutable from Inverness and surrounding area.
- A loyal, supportive, and experienced team
- A practice that genuinely values quality, safety, and people
To apply or for an informal conversation about the role, please contact:
Pay: £45,000.00-£55,000.00 per year
Benefits:
Work Location: In person
