Following a recent internal promotion, we are looking for a passionate Assistant Shop Manager to support our Beccles town-centre shop an exciting opportunity to help drive the shops success, inspire staff and volunteers, and ensure every donated item makes an impact.
About the role
If you have retail experience, enjoy supporting and motivating a small team, and want to make a tangible difference in your local community, this role could be a perfect opportunity for you. Our Beccles shop thrives thanks to the generosity of donors, the loyalty of our customers, and the dedication of our staff and volunteers.
As Assistant Shop Manager, you will support the Shop Manager in creating a welcoming, well-organised retail environment. You will oversee day-to-day operations, support and motivate volunteers, maximise sales opportunities, and deliver excellent customer service. In the Manager's absence you will lead and continue maintaining standards efficiently and keep everything running smoothly.
Key Responsibilities:
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Taking the lead in the day-to-day running and ongoing development of the shop when deputising for the Shop Manager.
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Maximising the value of donated items by overseeing effective sorting, eye-catching displays, and regular stock rotation.
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Supporting the Shop Manager to meet income targets, while driving high retail standards through strong leadership and team motivation.
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Assisting with the recruitment, induction, training, and ongoing support of staff and volunteers helping everyone to thrive.
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Actively encouraging local donations to keep the shop well-stocked with quality items.
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Helping to coordinate furniture collections and deliveries to ensure a smooth customer experience.
If you a viewing this vacancy from our career page, you can download the full job description here: Assistant Shop Manager - Beccles
An accessible version of the job description for visually impaired applicants is available here: Assistant Shop Manager - Beccles - Accessible Version for Visually Impaired.
About Big C
Big C is one of East Anglias largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region.
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
Were proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.
Our benefits include:
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33 days holiday (FTE, including bank holidays)
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5% employer pension contribution
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Company sick pay and life assurance
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Health Cash Plan and Employee Assistance Programme
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Cycle to Work Scheme
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Opportunities for professional development
If you share these values and want to make a real difference, wed love to hear from you.
Apply Now
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.
This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application.
If you have questions about this role, would prefer to apply another way, or require information in an accessible format, please email [email protected] or call 01603 619900.
Closing date for applications: Sunday 28 June however please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.
