Client experience manager Work, Jobs in Beckenham, Gtl (with Salaries)

Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Assistant Property Manager
The Acorn Group —Bromley
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Sales and Marketing Manager
The GOAT Mongolian kitchen Lounge —London
- £40,000.00 - £68,025.75 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
Quick apply
Client Experience Manager
Hermès Paris —London
- Full-time
- Hybrid work
- Hospitality
- Management
- Sales
Clinic Manager
Therapie Clinic —Croydon
- £40,000 - £48,000 a year
- Sales
- Customer service
- Mentoring
- Paid training
- Annual leave
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
11d
Business Manager
Big Motoring World —Wimbledon
- £35,000 - £42,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
12d
Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Construction
- Profit sharing
- Annual leave
Quick apply
Senior Client Manager
Interr —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Global Learning Experience Design Manager
Boston Consulting Group —London
- Full-time
Operations Manager
Multi Services (Kent) Ltd —London
- £65,000 - £70,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
11d
Guest Experience Executive
JETEX —Biggin Hill
- £27,000 a year
- Full-time
- Management
- Customer service
- Basic maths
- Free parking
- Life insurance
Quick apply
Client Services Manager
Socaan Business Solutions Ltd —London
- £3,800 - £4,300 a month
- Full-time
- Management
- Customer service
- English
Quick apply
1d
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
Global Head of Client Experience
Citi —London
- Full-time
- Marketing
- Customer service
- Master's degree
6d
Client Relationship Manager
Partner Capital —Mayfair
- £44,700 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Business development
Quick apply
Luxury Sales Professional - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Sales
- Communication skills
- Retail sales
Quick apply

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client experience manager jobs near beckenham, gtl

Resident Liaison Officer

Equans -
Croydon

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Customer service
Maintenance
Administrative experience
IT
Communication skills

Full job description

Resident Liaison Officer

Offer ID:

84245

Job:

Support Functions / Other

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for an experienced Resident Liaison Officer to join our team in Croydon on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance works.

As a Resident Liaison Officer, you’ll act as the main point of contact between residents, our site team, and project managers — helping to minimise disruption, manage expectations, and maintain strong relationships within the local community.

A full UK driving license is essential for this role.

Key Responsibilities

Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress.
Work closely with site managers and supervisors to ensure residents’ needs are understood and met.
Arrange access appointments, distribute notices, and assist in resolving any issues or complaints efficiently and professionally.
Attend and support resident meetings, open days, and community engagement events.
Keep accurate records of resident interactions, access arrangements, and any special requirements.
Ensure residents’ homes are treated with care and respect during all works.
Promote Equans’ commitment to excellent customer service and community partnership.

Who You Are

Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).
Excellent communication and interpersonal skills, with the ability to build trust quickly.
Organised and proactive, able to manage multiple tasks and priorities effectively.
Empathetic and patient, with a professional and approachable manner.
Confident working independently and as part of a wider site/project team.
Strong IT and administrative skills for managing resident data and communications.
Full UK driving license

What We Offer

Competitive salary and benefits package
24 days annual leave + bank holidays
Pension scheme and life assurance
Employee benefits platform with discounts and wellbeing support
Opportunities for professional development and career progression within Equans

Who We Are

At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do — and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project.

Place:

Workplace : Croydon United Kingdom

Apply Now

Refine Your Search

client experience manager jobs in beckenham, gtl

Resident Liaison Officer

Assistant Property Manager

Client Engagement Manager

Sales and Marketing Manager

Client Experience Manager

Clinic Manager

Partnerships Associate

Business Support and Office Manager

Business Manager

Client Project Manager / Refurbishment & Maintenance

Senior Client Manager

Global Learning Experience Design Manager

Operations Manager

Guest Experience Executive

Client Services Manager

Client Services Manager

PMO Manager

Global Head of Client Experience

Client Relationship Manager

Luxury Sales Professional - Canary Wharf

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