Customer advocate Work, Jobs in Bedford, Bdf (with Salaries)

Supported Living Scheme Lead – Mental Health
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Leadership
- Annual leave
- Referral programme
Group Workout Instructor
Places for People —Newport Pagnell
- £22.99 an hour
- Part-time
- Time management
- Employee discount
6d
Lifeguard
GLL —Biddenham
- £13.45 an hour
- Part-time
- Customer service
- Supervising experience
- Employee discount
- Flexible schedule
Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
Customer Service Advocate Dispatcher
Leica Microsystems —Milton Keynes
- Full-time
- Salesforce
- IT
- In-person
Housing and Wellbeing Co-ordinator
Places for People —Huntingdon
- £25,441.02 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Sales Assistant
Smiggle —Milton Keynes
- Part-time
- Sales
- Communication skills
- Store discount
- Annual leave
12d
Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
People Business Partner (12 Month Fixed Term)
M Group —Saint Ives
- Annual leave
- Employee assistance programme
6d
UX Researcher
Barclays —Northampton
- Presentation skills
- Continuous improvement
- AI
9d
Business Administrator
Childbase Partnership —Milton Keynes
- £13.02 - £15.65 an hour
- Full-time
- Customer service
- IT
- Annual leave
- Employee discount
Quick apply
5d
Agile Delivery Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Agile
9d
HR Business Partner
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
2d
3rd Party Planning Executive
AG Barr —Milton Keynes
- Full-time
- Analysis skills
- Travel
- IT
- Employee discount
Quick apply
5d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Procurement Business Partner
NHBC —Milton Keynes
- £55,000 - £59,500 a year
- Hybrid work
- In-person
- Annual leave
- Employee discount
Swimming Teacher
Places for People —Newport Pagnell
- £2,614 a month
- Customer service
- Teaching
- Employee discount
2d
Project Buyer
Rexroth —St. Neots
- Full-time
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
3d
Service Desk Support Agent - French Speaking
nLighten —Milton Keynes
- Microsoft Outlook
- Customer service
- Salesforce
Quick apply
Territory Sales Manager – Advanced Wound Care & Medical Consumables
Global Health and Safety Ltd —Milton Keynes
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Driving
- Travel
Quick apply
4d

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customer advocate jobs near bedford, bdf

Supported Living Scheme Lead – Mental Health

Bedfordshire Supported Housing Ltd
Bedford

Apply Now

Job details

Full-time
£33,150 a year

Benefits

Annual leave
Company pension
Referral programme

Qualifications

Staff training
Leadership

Full job description

Salary £ 33150

231 Bedford Rd, Bedford MK42 8DA

Vacancy listed 28/05/2026

Application deadline 29/06/2026

Details

About the Role

We are seeking a committed and compassionate Care, Support & Safeguarding Lead to provide high‑quality, person‑centred support to adults with diverse needs. You will act as a key worker, lead a staff team, uphold safeguarding standards, and ensure the service operates safely, effectively, and within budget.

Care, Support & Safeguarding

1. Act as an advocate and Key Worker for an allocated cluster of service users, taking responsibility for care and risk management plans, progress notes, and regular 1:1 meeting.

2. Support service users in expressing their needs, views, and concerns, and provide support in accessing external agencies (e.g., advocacy, citizen’s advice).

3. Promote a person-cantered, anti-discriminatory culture responsive to the specific needs of individuals, including female service users and those from ethnic minorities.

4. Support service users in developing socially valued, culturally, and age-appropriate lifestyles encompassing nutrition, relaxation, exercise, and community rehabilitation.

5. Ensure safe procedures for the collection, storage, administration, and recording of medication.

6. Respond promptly and appropriately to emergencies and incidents within established policy guidelines.

7. Liaise sensitively with service users’ families and carers regarding needs, care, and identified risks.

8. Convene, chair, and minute service user meetings.

9. Take a lead role in specific care areas, such as mental health care and support, physical health reviews including dental care, opticians, GP appointments, yearly physical health checks etc.

Team Leadership & Development

1. Provide high-profile, consistent senior leadership to the staff team, ensuring a cohesive, open, and honest working culture.

2. Take first-line responsibility for staff supervision, and personal support, addressing any performance issues with timely supportive and corrective action.

3. Support the recruitment process to ensure the retention of staff with the right values, behaviours, and skills.

4. Identify staff training and development needs, actively participating in the planning and delivery of these activities.

5. Work with the registered manager to organise regular team meetings.

6. Ensure all staff safely and correctly carry out their care and support tasks to the required standard.

Financial & Strategic Responsibilities

1. Ensure the service runs within financial constraints by planning and remaining within the constraints of the rota with the Rota Coordinator and Registered Manager.

2. Conduct regular and systematic reviews of commissioned care packages to assess continued viability, ensuring packages remain sufficient to meet the assessed needs of the people we support. Proactively liaise with the relevant commissioning teams to initiate formal reviews within required timescales, safeguarding both service quality and financial sustainability.

3. Oversee and authorise service expenditure in line with agreed budgets and ensure the accurate verification of hours worked by the team to support timely and compliant payroll processing.

4. Participate in the on-call rota for the service, arranging last-minute or emergency cover as needed.

5. Encourage customer feedback and promote a positive attitude toward complaints, ensuring timely and full investigations.

6. Liaise professionally with external agencies and stakeholders (e.g., ELFT, LA, CQC).

7. Oversee the creation and submission of digital and social media content by the team.

Fantastic Benefits:

Flexible working arrangement to suit you

Pension Scheme

28 days of annual leave

£300 'refer-a-friend' scheme (after qualifying period)

Staff recognition & awards

Highly supportive team

Apply Now

Refine Your Search

customer advocate jobs in bedford, bdf

Supported Living Scheme Lead – Mental Health

Group Workout Instructor

Lifeguard

Application Support Analyst

Customer Service Advocate Dispatcher

Housing and Wellbeing Co-ordinator

Sales Assistant

Client Services Coordinator (UK Wholesale)

People Business Partner (12 Month Fixed Term)

UX Researcher

Business Administrator

Agile Delivery Manager

HR Business Partner

3rd Party Planning Executive

Technical Support Team Lead

Procurement Business Partner

Swimming Teacher

Project Buyer

Service Desk Support Agent - French Speaking

Territory Sales Manager – Advanced Wound Care & Medical Consumables

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