Helpdesk manager Work, Jobs in Bedford, Bdf (with Salaries)

Operations Supervisor
OCS Group —Bedford
- Monday to Friday
- Management
- Microsoft Office
- Leadership
Quick apply
1d
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £32,562 - £36,773 a year
- Computer networking
3d
3rd Line Service Desk Engineer
Bechtle UK —West Hunsbury
- £45,000 - £55,000 a year
- Full-time
- Windows
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Facilities Manager (Milton Keynes)
EDDISONS —Milton Keynes
- Full-time
- Microsoft Word
- Communication skills
9d
Environmental Permitting Specialist
Anglian Water Services Ltd —Huntingdon
- £44,000 a year
- Full-time
- Continuous improvement
- Travel
- IT
- Annual leave
3d
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
8d
Mobile Engineering Supervisor
BAM Construction —Bedford
- Management
- Customer service
- Computer literacy
6d
Depot Maintenance Technician- Bedford CDC
City Facilities Management (UK) —Bedford
- £36,572.14 a year
- Full-time
Technical and Quality manager
Electrolux Professional Group —Luton
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Quality control
Distribution Site Technician - Milton Keynes / Coventry
City Facilities Management (UK) —Milton Keynes
- £39,111.36 a year
- Overtime
Electrical Engineer
Kier Group —Rushden
- Full-time
- Communication skills
Multi-Skilled Engineer (Fabric Bias)
Mitie —Luton
- Plumbing
2d
Mobile Electrical Engineer
Mitie —Langley
- Communication skills
- School
Area Site Technician- Hertfordshire / Bedfordshire
City Facilities Management (UK) —Luton
- £37,290.03 - £39,825.03 a year
- Overtime
- Employee discount

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Technical Support Analyst
S4labour Ltd —Banbury
Handle inbound calls, emails, and chat from hospitality customers operating live sites, prioritising by business impact. 25 days + bank holidays base.
£35,000 - £45,000 a year
Quick apply
1d
IT Service Desk Analyst
Elexon —London
We operate a hybrid working approach with 2 days in our London office. Ability to prioritise workload and work effectively in a fast-paced support environment.
£40,000 a year
8d

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Operations Supervisor

OCS Group -
Bedford

Quick apply

Job details

Permanent
1 day ago

Qualifications

Management
Front of house supervision
Stakeholder liaison
Facilities management
Microsoft Office Suite
Complaint handling
Microsoft Office
Staff training
Commercial cleaning
Leadership
Communication skills

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Days of Working: Monday to Friday - 08:00 to 16:30

This is a mobile role covering the East of England.

Role Overview:

The Operations Supervisor is a mobile worker position responsible for delivering high-quality workplace services within the Cadent portfolio on a number of sites. This includes managing cleaning, reception, security, contractors, catering, and meeting room services to ensure a professional, safe, and welcoming experience for employees and visitors.

What You'll do:

Oversee daily soft/ hard services operations including Front of house and contractors
Ensure office areas, meeting rooms, and communal spaces are maintained to a high corporate standard
Supervise reception and front-of-house teams to deliver a professional client-facing experience
Deliver and maintain all staff training in line with company policy
Ensure staff eLearning is up to date and completed
Coordinate meeting room setups, events, and hospitality services
Manage external vendors and contractors, ensuring SLA and KPI compliance
Conduct routine inspections of cleanliness, presentation, and service quality
Handle employee and client service requests, feedback, and complaints promptly
Ensure compliance with workplace health, safety, and hygiene standards
Monitor stock levels of office consumables (e.g., refreshments, cleaning supplies)
Support space planning activities such as desk moves and office reconfigurations
Maintain accurate records, reports, and service logs
Managing staff holidays RTW, arranging sick cover Holiday cover were needed
Cover front of house duties when needed
Dealing with day-to-day request of stake holders
Be familiar with internal applications – Safety Culture. Kalidus, Intelex for the completion of audits and staff appraisals.
Take ownership of incident control packs for each site within the region (e.g.. fire evac plans disaster recovery plans)
Flexible working times when required
Site based only
Cover cleaning on site when necessary
Follow any reasonable request by the Regional Manager

Who you’ll be:

Skills and Qualifications

Experience in facilities or workplace services
Strong leadership and team coordination skills
Excellent customer service and stakeholder management abilities
High attention to detail, especially in presentation and cleanliness
Ability to manage multiple contractors and service streams
Good communication and problem-solving skills
Familiarity with office systems (room booking tools, helpdesk systems, etc.)

Education and Experience

Familiar with Microsoft office based programs
Typically 2–5+ years of experience in soft services or workplace operations

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

helpdesk manager jobs in bedford, bdf

Operations Supervisor

IT Technical Support Analyst

3rd Line Service Desk Engineer

Facilities Manager (Milton Keynes)

Environmental Permitting Specialist

IT Support Apprentice

Mobile Engineering Supervisor

Depot Maintenance Technician- Bedford CDC

Technical and Quality manager

Distribution Site Technician - Milton Keynes / Coventry

Electrical Engineer

Multi-Skilled Engineer (Fabric Bias)

Mobile Electrical Engineer

Area Site Technician- Hertfordshire / Bedfordshire

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