Senior advisor Work, Jobs in Bedford, Bdf (with Salaries)

Senior Customer Service Advisor
Barclays —Bedford
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
7d
Group HR Advisor (12 Month FTC)
Complii —Bedford
- Full-time
- Continuous improvement
- Human resources
- Communication skills
Quick apply
13d
Membership Administrator
Medical Defence Shield —Bedford
- £24,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Google Suite
- Free parking
Quick apply
6d
Business Development/Account Manager
SiteTrackPRO —Northampton
- £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Free parking
- Work from home
Quick apply
HR Customer Administrator
DHL Supply Chain —Milton Keynes
- Hybrid work
- Oracle
- Microsoft Office
- Continuous improvement
Senior Human Resources Business Partner
BDA —Luton
- £83,000 - £90,000 a year
- Hybrid work
- English
- Bachelor's degree
- Travel
- Work from home
Quick apply
SHE Advisor
Mick George Ltd —Huntingdon
- Full-time
- Databases
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Sr. Director Sports Partnerships EMEA
BDA —Luton
- £135,000 - £165,000 a year
- Sales
- Merchandising
- Business development
Quick apply
AI Lead
MaPS —Bedford
- £95,000 a year
- Hybrid work
- Machine learning
- AI
- Leadership
- Annual leave
- Employee assistance programme
13d
Senior Talent Acquisition Specialist
Aveva —Cambridge
- Full-time
- Hybrid work
- Mentoring
- Recruiting
- In-person
- Annual leave
6d
Finance & Business Operations Coordinator (Part-Time, Growth Role)
Terra Global Solutions Ltd. —Milton Keynes
- £16 - £18 an hour
- Part-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Customer Service Advisor TRM
Olleco —Northampton
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
Quick apply
Strategic Sourcing and Supplier Manager - – IT, Professional Services, HR and Travel
Johnson Matthey —Royston
- Full-time
- Analysis skills
Senior Style Advisor / Supervisor (Maternity cover contract)
Mint Velvet —Milton Keynes
- Part-time
- Customer service
- Employee discount
Quick apply
8d
Immigration Paralegals (x2) – Luton
Duncan Lewis —Luton
- £23,150 - £27,500 a year
- Analysis skills
- Organisational skills
- Communication skills
Junior Employee Relations Specialist
Travis Perkins plc —Northampton
- Full-time
- Hybrid work
- CRM software
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
HR Business Partner
Kier Group —Rushden
- Full-time
- Hybrid work
- Travel
14d
Internal Communications Business Partner 6 Month FTC
M Group —Stevenage
- AI
- Annual leave
- Employee assistance programme
Senior HR Advisor
HFL Education —Stevenage
- From £35,000 a year
- Full-time
- Hybrid work
- Project management
- Driving
- Human resources
- Store discount
- Health & wellbeing programme
Quick apply
Senior Environmental Advisor
M Group —Stevenage
- Continuous improvement
- No degree
- In-person
- Annual leave
- Employee assistance programme

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Senior Customer Service Advisor

Barclays -
Bedford

Apply Now

Job details

Permanent
£27,700 a year
7 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Live chat
Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer interaction
Banking

Full job description

Date live: 20/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000126559

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior advisor jobs in bedford, bdf

Senior Customer Service Advisor

Group HR Advisor (12 Month FTC)

Membership Administrator

Business Development/Account Manager

HR Customer Administrator

Senior Human Resources Business Partner

SHE Advisor

Sr. Director Sports Partnerships EMEA

AI Lead

Senior Talent Acquisition Specialist

Finance & Business Operations Coordinator (Part-Time, Growth Role)

Customer Service Advisor TRM

Strategic Sourcing and Supplier Manager - – IT, Professional Services, HR and Travel

Senior Style Advisor / Supervisor (Maternity cover contract)

Immigration Paralegals (x2) – Luton

Junior Employee Relations Specialist

HR Business Partner

Internal Communications Business Partner 6 Month FTC

Senior HR Advisor

Senior Environmental Advisor

I want to receive the latest job alerts for senior advisor in bedford, bdf

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