Service & maintenance coordinator (service department lead) Work, Jobs in Bedford, Eng (with Salaries)

Field Service Engineer
2G Energy Ltd —Milton Keynes
- From £22.86 an hour
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Health & wellbeing programme
- Employee discount
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6d

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Field Service Engineer

2G Energy Ltd
Milton Keynes

Quick apply

Job details

Permanent | Full-time
From £22.86 an hour
6 days ago

Benefits

Health & wellbeing programme
Company car
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay

Qualifications

Driving Licence
Customer service
Maintenance
Microsoft Office
NVQ
Communication skills

Full job description

Job Purpose and Summary:

To provide expert maintenance, troubleshooting, and repair services for gas-fired CHP (Combined Heat and Power) units and all auxiliary equipment. The Field Service Engineer ensures optimal system performance, reliability, and compliance with health and safety standards, supporting both planned preventative maintenance and reactive call-outs.

Key Responsibilities:

Carry out field based routine maintenance tasks and scheduled service checks to ensure the ongoing efficiency and reliability of CHP systems as per manufacturer’s protocols.

Diagnose, repair, and replace faulty components or parts as required.

Perform troubleshooting and fault-finding to identify system issues and resolve them in a timely manner.

Provide on-call support for emergency breakdowns and be available for out-of-hours emergency work as required.

Complete field service reports, protocols and update maintenance records using company systems.

Ensure excellent customer service through professional communication, timely resolutions, and a positive customer experience.

Maintain tools, test equipment, and service van in line with company policies.

Work safely in accordance with UK standard and company H&S regulations and policies.

Maintain timely management of paperwork such as Job reports, expenses and timesheets.

Stay up to date with training, via the LMS or in person training events.

Key Relationships:

Planning coordinators, Lead Engineers and Service Management Team.

Technical Support Teams, Warehouse Team and Health & Safety Department

Clients / Site Facilities Managers/operators.

Qualifications and experience required:

- Essential: NVQ Level 3 or equivalent in Mechanical/Electrical Engineering. Experience working on CHP units or gas engines. Full UK driving license. Gas Safe.

- Desirable: OEM specific training certifications. Minimum of 3 years working on gas engines or gas CHP.

Skills and Competencies:

- Technical Skills: Engine strip-down, rebuild, and performance diagnostics. Electrical fault-finding and control systems knowledge. Use of gas analysis and combustion tuning equipment. Safe and correct use of lifting and service tools. Proficiency in Microsoft Office and planning tools, internal systems. MWM Service Experience on, TCG 2032 Series Gas Engines, TEM Control Systems.

- Soft skills: Excellent problem-solving skills, Strong communication and customer service skills. Ability to work independently and under pressure. Professionalism and attention to detail

Pay: From £22.86 per hour

Benefits:

Company car
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay

Work Location: On the road

Quick apply

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service & maintenance coordinator (service department lead) jobs in bedford, eng

Field Service Engineer

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