operations agent Work, Jobs in bedford (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Agent
Ringway —Stevenage
- Monday to Friday
- Civil engineering
- Maintenance
- Leadership
SCUK Commercial Operations Agent
SCU Santander Consumer (UK) plc —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Communication skills
- Employee assistance programme
4d
Strategic Asset Manager
Bright Horizons —Northampton
- From £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Yard operative / Collection Agent
Vellco Tyre Control —Kettering
- From £26,436.80 a year
- Full-time
- Hybrid work
- Heavy lifting
- Driving
- Commercial driving
- Free parking
- Health & wellbeing programme
Quick apply
10d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Receptionist
Bionic Services Ltd —Luton
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
10d
Fleet Controller
BS Trailer Services —Leighton Buzzard
- £32,000 a year
- Mechanical knowledge
Project Manager
Hotel Chocolat —Royston
- Hybrid work
- Hotel
- Project management
- IT
- Employee discount
Trade Compliance Specialist
Leonardo UK Ltd —Luton
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
Operations Manager, Frasers Plus Luton, Luton, UK
CBRE —Luton
- Full-time
9d
Operations & Marketing Executive
Gauld Estate Agents —Northampton
- £18,000 - £20,000 a year
- Part-time
- Hybrid work
- CRM software
- Social media management
- English
- Flexitime
- Work from home
Quick apply
Service Desk Support Agent - French Speaking
nLighten —Milton Keynes
- Microsoft Outlook
- Customer service
- Salesforce
Quick apply
Land & Planning Director
Taylor Wimpey —Milton Keynes
- Annual leave
- Employee discount
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- Microsoft Outlook
- Customer service
- English
Quick apply
18h
Internship Sales & Aftersales, smart UK (f/m/d)
smart Automobile —Milton Keynes
- English
- Analysis skills
- IT
Director Medical Writing Process Management
GlaxoSmithKline —Stevenage
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
8d
Accountant – Team Lead (General Practice)
RCI Chartered Accountants —Dunstable
- £38,000 - £45,000 a year
- Full-time
- Sales
- Maintenance
- Supervising experience
- Flexitime
Quick apply
Distinguished ML Data Scientist
Aveva —Cambridge
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
- Annual leave

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

operations agent jobs in bedford

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ticketing Manager

Agent

SCUK Commercial Operations Agent

Strategic Asset Manager

Yard operative / Collection Agent

Key Account Director

Receptionist

Fleet Controller

Project Manager

Trade Compliance Specialist

Operations Manager, Frasers Plus Luton, Luton, UK

Operations & Marketing Executive

Service Desk Support Agent - French Speaking

Land & Planning Director

Facilities Coordinator

Internship Sales & Aftersales, smart UK (f/m/d)

Director Medical Writing Process Management

Accountant – Team Lead (General Practice)

Distinguished ML Data Scientist

I want to receive the latest job alerts for operations agent in bedford

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