Contact centre call handler Work, Jobs in Beeston, Ntt (with Salaries)

Contact Handler
Leicestershire Police —Leicester
- £27,204 - £30,333 a year
- Full-time
Credit Hire Advisor
Hastings Direct —Leicester
- From £28,800 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Life insurance
- Referral programme
Patient Services Advisor - Call Handler
Aspiro Healthcare —Derby
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Sick pay
Quick apply
Home Claims Handler
Hastings Direct —Leicester
- From £26,550 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Life insurance
- Referral programme
11d
Contact Centre call Handler
TTS360 —Burton-On-Trent
- From £23,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply

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Contact Handler

Leicestershire Police -
Leicester

Apply Now

Job details

Permanent | Full-time
£27,204 - £30,333 a year

Full job description

Be the calm in someone’s chaos

Someone somewhere is having the worst day of their life… and they need you!

You’ll be the first voice people hear when they call 999 or 101, and what you do next matters.

Whether it’s a life-threatening emergency or a call for guidance, your voice will bring calm, clarity and action when it’s needed the most.

Real Impact, in real time

No predictable days, one minute you’re helping report a burglary the next you’re coordinating a response to something critical.

This isn’t your average role

Answer calls and figure out what’s really going on…fast
Use your judgement to solve problems and make quick decisions
Support people through intense, emotional and chaotic moments

You don’t need to have done this before, but you do need to be:

Calm under pressure
A great listener who can pick up on what’s not being said
Quick thinking with good judgement
Empathetic but stay focused and professional

You’re not just answering calls, you’re making a real impact every shift, building great skills in communication, crisis handling and decision making.

You’ll be part of something bigger; protecting your community!

READY TO BE THAT PERSON?

Apply now and start making a difference from your very first call.

If you want to find out more about the role, register for one of our webinars here.

To find out more, register for our upcoming information webinars:

11th August 2026 5pm-6.30pm