Network Work, Jobs in Beeston, Ntt (with Salaries)

JUNE - 1st Line IT Support Engineer & Retail IT Technician
BubbleIT Solutions Limited —Beeston
- £26,000 - £28,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Sales
- Free parking
Quick apply
10d
Information Security Officer
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Staff Software Engineer - Back End
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Azure
- System design
- Java
Network Support Engineer - Reactive
Node4 —Derby
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Computer networking
- Employee assistance programme
IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
8d
IT Support Engineer
Chattertons Solicitors —Newark-on-Trent
- Full-time
- Azure
- English
- No degree
Quick apply
M3 CloudSuite Systems Administrator & IT Support Engineer
Natural Innovations —Beeston
- Computer Science
- Microsoft Office
- Mentoring
Quick apply
Systems Engineer
Thrive —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Data Scientist / Statistician (Model Developer)
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Machine learning
- In-person
- Python
- Work from home
Telecom Engineer
Telecom Rentals (UK) Limited —Nottingham
- £28,500 - £34,500 a year
- Full-time
- Hybrid work
- Schematics
- Hand tools
- Free parking
Quick apply
9d
Level 3 Data Technician Apprentice
Brush Group —Loughborough
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Life insurance
Junior RAN Test Engineer
Ericsson —Nottingham
- Azure
- Laboratory experience
- Java
2d
Lead Software Development Engineer - Services
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- AWS
- APIs
Lead Software Development Engineer - Shared Platforms
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- AWS
- APIs
IT Engineer (all genders)
HelloFresh —Derby
- Azure
- Windows
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Level 3 Information & Communication Technician Apprentice
Brush Group —Loughborough
- Hybrid work
- IT
- Communication skills
- Time management
- Employee assistance programme
- Life insurance
Associate Software Developer
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- SQL
- Analysis skills
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Data Analyst
Cromwell Group —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
Junior Integration Engineer
Ericsson —Derby
- Azure
- Laboratory experience
- Java
2d
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply

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JUNE - 1st Line IT Support Engineer & Retail IT Technician

BubbleIT Solutions Limited
Beeston

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
10 days ago

Benefits

Free parking
Casual dress

Qualifications

ConnectWise
TCP
Driving Licence
Azure
Microsoft Outlook
Sales
Customer service
GCSE
LAN
Windows
DHCP
ITIL
CompTIA Network+
IT support
Computer networking
DNS
SharePoint
IT
TCP/IP
Communication skills
Active Directory
CompTIA A+
Intune
VPN

Full job description

Job Overview
We’re an MSP providing IT support to a range of business clients, alongside operating a retail IT store offering computer sales, repairs, and customer support services. We’re looking for a customer-focused 1st Line IT Support Engineer to deliver high-quality remote support, onsite assistance, and in-store technical and customer service.

This is a varied role combining service desk support, field work, and retail responsibilities, ideal for someone who enjoys both technical troubleshooting and face-to-face customer interaction.

A full UK driving licence is essential due to client site visits.

Key Responsibilities MSP / Service Desk Support

Provide 1st line support via phone, email, ticketing system, and remote tools
Log, prioritise, and update support tickets with clear notes and customer updates
Troubleshoot Windows 10/11 issues (performance, logins, user profiles, printers, applications)
Support Microsoft 365: Outlook/Exchange basics, Teams, OneDrive/SharePoint fundamentals, account issues
Manage day-to-day user administration: password resets, MFA, user/group access (Active Directory / Entra ID basics)
Assist with onboarding/offboarding: account setup, device setup, permissions, and user guidance
Carry out onsite visits for desk-side support, installs, hardware swaps, and troubleshooting
Build/rebuild devices using standard images and documented processes
Perform basic networking checks: Wi-Fi/LAN connectivity, VPN access, DNS/DHCP basics; capture diagnostics
Follow security and verification processes and report suspicious emails/incidents promptly
Maintain and improve documentation/knowledge base articles

Retail Store & Workshop Responsibilities

Provide front-of-house customer service, assisting walk-in customers with IT queries and purchases
Diagnose and carry out hardware and software repairs (e.g., PC/laptop repairs, upgrades, virus removal, OS reinstalls)
Advise customers on appropriate IT products and solutions based on their needs and budget
Handle retail sales, including computers, accessories, and service plans (e.g., support packages, warranties)
Promote and sell managed service plans, support contracts, and add-on services
Manage stock control, including goods in/out, inventory tracking, and stock replenishment
Maintain accurate records of repairs, parts used, and customer interactions
Ensure the retail area and workshop are organised, presentable, and compliant with health & safety standards
Liaise with suppliers for parts ordering, warranties, and returns (RMA processes)
Support pricing, quoting, and invoicing for retail and repair services

Essential Skills & Experience

Experience in a 1st line IT support / service desk role (MSP experience preferred)
Strong customer service and communication skills (both remote and face-to-face)
Experience or confidence working in a retail IT or repair environment
Working knowledge of:
Windows 10/11 support
Microsoft 365 (Outlook, Teams, OneDrive/SharePoint)
Active Directory / Entra ID (Azure AD) basics
Networking fundamentals (DNS, DHCP, VPN, Wi-Fi, TCP/IP)
Basic hardware troubleshooting and repair skills (PCs/laptops)
Confident managing tickets and prioritising workload to meet SLAs
Ability to multitask between support desk, onsite work, and retail customers
Full UK driving licence and willingness to travel to client sites as required

Desirable

Familiarity with RMM/remote support tools (e.g., NinjaOne, ConnectWise, Datto, Kaseya)
Exposure to Intune and device management (basic)
Experience with EPOS/retail systems
Knowledge of common hardware vendors and components
Certifications (or working towards): CompTIA A+/Network+, Microsoft Fundamentals, ITIL
Sales experience, particularly in IT products or service plans

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Free parking

Education:

GCSE or equivalent (required)

Experience:

IT support: 3 years (required)

Licence/Certification:

UK Driving Licence & Car (required)

Work Location: In person

Quick apply

Refine Your Search

network jobs in beeston, ntt

JUNE - 1st Line IT Support Engineer & Retail IT Technician

Information Security Officer

Staff Software Engineer - Back End

Network Support Engineer - Reactive

IT Support Technician

IT Support Engineer

M3 CloudSuite Systems Administrator & IT Support Engineer

Systems Engineer

Data Scientist / Statistician (Model Developer)

Telecom Engineer

Level 3 Data Technician Apprentice

Junior RAN Test Engineer

Lead Software Development Engineer - Services

Lead Software Development Engineer - Shared Platforms

IT Engineer (all genders)

Level 3 Information & Communication Technician Apprentice

Associate Software Developer

Data Analyst

Junior Integration Engineer

Digital Service Desk Engineer

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