Collection agent Work, Jobs in Beith, Nay (with Salaries)

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- From £24,349 a year
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Quick apply
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Debt Collections Agent (Credit Control/Debt Recovery)

Castle Water Ltd -
Ayr

Quick apply

Job details

Permanent | Full-time
From £24,349 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Accounting software
Microsoft Office
Communication skills
Negotiation

Full job description

Debt Collections Agent (Credit Control/Debt Recovery)- AYR

We’re hiring a Debt Collections Agent to join our fast-paced Credit Control Team in Ayr. This is a full-time, office-based role focused on reducing aged debt and improving debtor days.

You’ll be speaking with customers to understand reasons for non-payment and working with them to clear balances. You'll also handle basic invoice queries, negotiate payment plans, and ensure accurate record keeping.

We’re looking for someone with strong communication skills, a proactive attitude, and previous experience in debt recovery / credit control.

*Must attach a cover letter*

Perks you'll enjoy

£24,5349 per year + OTE
Company pension, life insurance and sick pay
Cycle-to-work scheme
Monday to Friday schedule, so your weekends are all yours

What you'll be doing

Contact customers to collect outstanding payments
Handle objections with confidence and professionalism
Send payment reminders via email and post
Resolve basic invoice queries and disputes
Negotiate and agree payment plans
Maintain accurate records in our CRM system.
Meet and exceed individual and team collection targets/KPI’s

What you'll bring to the role

Previous experience in credit control/debt recovery.
Confident on the phone and able to manage challenging conversations
Excellent written and verbal communication skills
Strong attention to detail and admin accuracy
Comfortable using a range of computer systems

Desirable Skills

Problem-solving and negotiation ability
Experience with Accounting Software
Familiarity with Microsoft Excel, Word, and Outlook
Experience using a CRM system

*Job-specific skills testing will be required at interview stage.

Why choose Castle Water?

Castle Water is redefining the utilities sector as one of the fastest-growing and most successful companies in the UK. Guided by our core values of fairness, transparency, tenacity and being supportive, we deliver outstanding service to a diverse range of customers, including some of the UK’s largest companies and public sector organisations.

We believe in putting people first. Whether it’s creating positive interactions with our customers or fostering a supportive workplace culture, our commitment to fairness and transparency ensures we build lasting relationships with our customers.

With over 20,000 5-star Trustpilot reviews, our reputation is built on trust and excellence. We tackle every challenge with tenacity and a dedication to doing what’s fair and right.

Our head office in Blairgowrie, Perthshire, is located within easy reach of Perth and Dundee. As a company embedded in the local community, we actively participate in events that reflect our supportive values. We also have offices in Brentford, London, and Ayr, offering plenty of opportunities to join our growing team.

If you’re looking for company that’s dynamic, forward-thinking and values-driven, Castle Water is the place for you.

Job Types: Full-time, Permanent

Pay: From £24,349.00 per year

Benefits:

Company pension
Cycle to work scheme
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

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collection agent jobs in beith, nay

Debt Collections Agent (Credit Control/Debt Recovery)

Letting Agent

Interim IBA Marine Credit Control Analyst (Remote)

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