Service delivery manager Work, Jobs in Belbroughton, Wor (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Hire Manager
Travis Perkins —Kidderminster
- Full-time
- Customer service
- Training & development
- Leadership
- Employee discount
Head Of Park Operations
West Midland Safari Park —Bewdley
- Weekend availability
- Continuous improvement
- Team management
- Leadership
- Employee discount
Quick apply
2d
Service Delivery Manager
Kerv —Longbridge
- Hybrid work
- DevOps
- Continuous improvement
- Communication skills
Quick apply
Service Delivery Manager
WM Trains —Birmingham
- £66,330 a year
- Full-time
- Employee assistance programme
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Quick apply
MSP Implementation & Service Delivery Manager
Busy Bees —Burntwood
- Up to £50,000 a year
- Full-time
- Recruiting
Service Optimisation Manager
Voyage Care —Lichfield
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
Reward Manager
Midland Heart —Birmingham
- £84,706 a year
- Full-time
- Management
- Continuous improvement
School Supervisor
Chartwells —Halesowen
- £13.13 an hour
- Full-time
- Customer service
- Team management
- Communication skills
Delivery Manager
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
7d
Client Service Delivery, Sr Manager
Accenture —Birmingham
- Full-time
- AI
- Analytics
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Stock Controller
Hugo Technology —Bromsgrove
- £29,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
9d
Night Logistics Supervisor
Nationwide Produce PLC —Evesham
- £30,000 - £40,000 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Full-time
- In-person
- Communication skills
Quick apply
Delivery Manager
HM Courts and Tribunals Service —Birmingham
- £35,335 - £37,847 a year
- Part-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
7d
Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
1d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
Office Manager
Recra Consulting —Bromsgrove
- £30,000 - £38,000 a year
- Full-time
- Databases
Quick apply
14d

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service delivery manager jobs near belbroughton, wor

ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Employee relations case handling
Stakeholder liaison
Transfer of Undertakings (Protection of Employment) Regulations 2006
Coaching
Employee relations
Change management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Partnership building
Change leadership
HRIS
Management reporting
Budgeting
Communication skills
Analytics

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

service delivery manager jobs in belbroughton, wor

ER Manager

Hire Manager

Head Of Park Operations

Service Delivery Manager

Service Delivery Manager

Service Delivery Manager

MSP Implementation & Service Delivery Manager

Service Optimisation Manager

Reward Manager

School Supervisor

Delivery Manager

Client Service Delivery, Sr Manager

General Manager- Birmingham City FC

Stock Controller

Night Logistics Supervisor

Account Manager

Delivery Manager

Customer Delivery Manager

Service Desk Manager

Office Manager

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