Customer experience manager Work, Jobs in Belfast, Ant (with Salaries)

Diageo Brand Ambassador
CPM Ireland —Belfast
- £28,000 a year
- Part-time
- Bar
- Communication skills
- Annual leave
Quick apply
11d
Area Manager - Ireland
Mountain Warehouse —Belfast
- Full-time
- Customer service
- Continuous improvement
- Training & development
- Employee discount
Quick apply
8d
Senior TikTok & Affiliate Manager
Dylan Oaks Jewellery —Belfast
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
New Business Sales Executive - Belfast - £29k OTE £50k + per annum
Yell Ltd —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
District Manager - Northern Ireland
Wingstop - Senior Operations —Belfast
- Up to £60,000 a year
- Full-time
- Hospitality
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
Retail Sales Advisor - Belfast
Oak Furnitureland —Belfast
- £45,000 - £50,119 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Final Mile Territory Manager FTC
Evri —Belfast
- £32,000 - £35,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Sales Advisor
Hotel Chocolat —Belfast
- £13.05 an hour
- Customer service
- Hotel
- Employee discount
Pottery Painting/Tufting/Workshop Studio Assistant
Belfast Art Studio —Belfast
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
9d
Senior Account Manager
Direct Vape NI Ltd —Mallusk
- £35,000 - £550,000 a year
- Full-time
- Presentation skills
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
4d
Station Manager - Belfast International Airport
Unifi —Belfast
- £42,500 a year
- Full-time
- Customer service
- Continuous improvement
- Training & development
Quick apply
2d
Tesco Travel Money Advisor
Travelex —Belfast
- £13.50 an hour
- Overtime
- Employee discount
Contracts Manager (NI and ROI)
City Facilities Management (UK) —Belfast
- £49,106 - £54,621 a year
- Full-time
- Business development
- Continuous improvement
- Team management
- Employee discount
Customer Experience Manager
Sainsbury's —Belfast
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
4d
Customer Service Manager
International Workplace Group plc —Belfast
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
Customer Advisor
Boots —Belfast
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Service Delivery Manager
CGI —Belfast
- Full-time
- Continuous improvement
- Travel
- Budgeting
Quick apply
Customer Service Manager
IWG —Belfast
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
Fulfilment Assistant
Shirt in a Box —Belfast
- From £12.71 an hour
- Full-time
- Forklift
- Warehouse experience
- In-person
- Store discount
- Employee discount
Quick apply
Employer Engagement Officer
RFCA (NI) —Belfast
- £13,825 a year
- Overtime
- Hybrid work
- Salesforce
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
11d

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Diageo Brand Ambassador

CPM Ireland -
Belfast

Quick apply

Job details

Part-time
£28,000 a year
11 days ago

Benefits

Annual leave
Company pension

Qualifications

Sales persuasion
Driving Licence
Client engagement
Partnership building
Relationship management
Customer interaction
Communication skills

Full job description

Love people? Love brands? Love the On Trade?

We're looking for an energetic, outgoing and commercially minded Portfolio Brand Ambassador to join the CPM team on a 3-day-per-week basis, representing Diageo's incredible portfolio of world-famous brands across Northern Ireland.

If you enjoy meeting new people, building relationships, being out on the road, and bringing brands to life, this could be the perfect next step for you.

This is more than a promotional role. You'll become the face of Diageo in your territory, partnering with pubs, bars, and venues to create memorable customer experiences, drive sales, and make an impact with some of the world's most recognised drinks brands.

What's the Role All About?

No two days are the same.

One day you'll be chatting with a publican about growing sales opportunities, the next you'll be supporting a major brand activation, educating venue teams on perfect serves, or helping launch exciting new products.

You'll build genuine relationships with customers, understand their business goals, and help them get the very best from the Diageo portfolio.

The opportunity

As a Portfolio Brand Ambassador, you'll have the opportunity to represent and promote a diverse portfolio of some of the world's most recognised drinks brands.

You'll work across the On Trade, ensuring that Diageo brands are visible, well presented, correctly served and actively supported in pubs, bars and venues across Northern Ireland.

You'll build genuine relationships with customers, understand what matters to their business and use your knowledge of the Diageo portfolio to identify opportunities and deliver solutions.

Experience in hospitality, sales, customer service, brand ambassador roles or the On Trade is beneficial, but personality, energy and attitude are equally important.

What you'll be doing

Build and maintain strong, trusted relationships with publicans, bar managers, venue owners and other On Trade customers across Northern Ireland.
Represent Diageo's full portfolio of brands professionally, passionately and with credibility.
Develop a strong understanding of Diageo's brands and be able to confidently communicate their qualities, serve standards and consumer appeal.
Visit pubs, bars and venues across your territory, becoming a trusted source of knowledge and support for customers.
Understand each customer's business, their challenges and opportunities, and identify ways to improve brand performance.
Deliver agreed brand activation plans and ensure Diageo brands are brought to life in the best possible way within each outlet.
Educate customers and venue teams on the correct serve, presentation and quality standards for Diageo brands.
Help customers develop their sales proposition and maximise opportunities across the Diageo portfolio.
Drive visibility, Rate of Sale and execution of priority brands within your territory.
Ensure Diageo brands are positioned and presented to the highest possible standard.
Support key brand launches, seasonal activity, calendar moments and trade events.
Engage with consumers where appropriate, creating positive and memorable brand experiences.
Gather valuable market intelligence and customer feedback and share insights with the Diageo Sales team.
Identify opportunities and challenges within the marketplace and proactively recommend solutions.
Complete regular activity reporting and ensure agreed objectives are delivered.
Work closely with the wider Diageo and CPM teams to deliver excellent results for our customers and clients.

Requirements

You'll be a great fit for this role if you:

Have excellent communication and interpersonal skills and can build strong relationships with a wide range of people.
Are confident engaging with publicans, venue managers, customers and consumers.
Are commercially aware and motivated by achieving results.
Are persuasive and able to influence customers while always putting their needs at the heart of your approach.
Are passionate about people, hospitality and great brands.
Have the confidence and enthusiasm to represent a wide portfolio of well-known drinks brands.
Are curious and always looking for ways to improve, solve problems and create opportunities.
Are tenacious, target-driven and comfortable working towards agreed objectives.
Take pride in your appearance and understand the importance of representing premium brands professionally.
Are organised, self-motivated and able to manage your own time and territory effectively.
Are adaptable and comfortable working in a fast-paced environment where priorities can change.
Have a full, clean manual driving licence and are comfortable travelling extensively across Northern Ireland.

Experience

Previous experience in sales, hospitality, the drinks industry, brand activation or another customer-facing field role would be advantageous, but it isn't essential.

We're more interested in your personality, attitude, communication skills and ability to build genuine relationships with customers.

You'll receive training and support to develop your knowledge of the Diageo portfolio, so if you're passionate about people, enjoy being out in the trade and have the enthusiasm to represent some of the world's best-known drinks brands, we'd love to hear from you.

This is the perfect opportunity for someone who loves building relationships, enjoys being out in the field, and wants to work with some of the biggest and most recognisable brands in the drinks industry.

Benefits

What we offer

£28,000 Full-Time Equivalent (FTE) Salary, paid on a pro rata basis for part-time hours.
10% on target bonus scheme
Part Time | 3 day per week ( Between Monday - Friday, no weekends)
20 days annual leave
Company van
Company phone
Company iPad
Employer pension contribution
Lunch allowance
Full training and ongoing support from the CPM and Diageo teams
The opportunity to represent Diageo's full portfolio of world-leading drinks brands
The opportunity to build valuable experience within the drinks and On Trade industry
The opportunity to develop your career within CPM and the wider Diageo partnership

Quick apply

Refine Your Search

customer experience manager jobs in belfast, ant

Diageo Brand Ambassador

Area Manager - Ireland

Senior TikTok & Affiliate Manager

New Business Sales Executive - Belfast - £29k OTE £50k + per annum

District Manager - Northern Ireland

Retail Sales Advisor - Belfast

Final Mile Territory Manager FTC

Sales Advisor

Pottery Painting/Tufting/Workshop Studio Assistant

Senior Account Manager

Station Manager - Belfast International Airport

Tesco Travel Money Advisor

Contracts Manager (NI and ROI)

Customer Experience Manager

Customer Service Manager

Customer Advisor

Service Delivery Manager

Customer Service Manager

Fulfilment Assistant

Employer Engagement Officer

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