Customer service team lead Work, Jobs in Belfast, Ant (with Salaries)

Team Leader
NEXT —Belfast
- £13.84 an hour
- Full-time
- Customer service
L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)
l'Oréal —Belfast
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
21h
L'Oréal Luxe Multi-Brand Team Manager, Boots Bangor (22.5 Hours)
l'Oréal —Belfast
- Part-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
21h
Telesales Team Manager - Belfast/Remote
Yell Ltd —Belfast
- £40,000 - £45,000 a year
- Full-time
- Remote
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Telesales Team Manager - Belfast/Remote
Yell —Belfast
- £40,000 - £45,000 a year
- Full-time
- Remote
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
3d
Sales Team Leader
LKQ Corporation —Belfast
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Team Leader - Ballyhackamore
Henderson Group —Belfast
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
14d
Product Team Leader
River Island —Belfast
- Part-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Team Leader - Brackenvale
Henderson Group —Belfast
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Team Leader
Card Factory —Bangor
- £13 an hour
- 8 hour shift
- Leadership
Team Leader/Supervisor
Lislea Retail Limited/Maxol Spar Fortwilliam —Belfast
- £13.50 - £14.00 an hour
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
TEAM MANAGER
Primark —Belfast
- £33,189 a year
- Sales
- Organisational skills
- Leadership
- Annual leave
11d
Team Leader - Belfast, Dundonald & Holywood Area
Henderson Group —Belfast
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Network Operations Centre Shift Lead
Capita —Belfast
- Up to £37,000 a year
- Full-time
- Leadership
- Communication skills
- Free parking
Lead Customer Experience Manager
Sainsbury's —Ballymena
- From £36,250 a year
- Management
- Leadership
- Employee discount
7d
Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry
EY —Belfast
- Azure
- Analysis skills
- Project management
Team Leader - Carrowdore
Henderson Group —Carrowdore
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Team Leader - North Down Area
Henderson Group —Bangor
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Retail Store Team Leader
Mamas & Papas —Lisburn
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
13d

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Team Leader

NEXT -
Belfast

Apply Now

Job details

Full-time
£13.84 an hour

Benefits

Company pension

Qualifications

Customer service

Full job description

SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 11:15 - 19:45; Tue 08:30 - 17:00; Wed 08:30 - 17:00; Fri 11:15 - 19:45; Sat 08:30 - 17:00

About the role

As a Team Leader at Victoria’s Secret you’ll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.

No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…

Customer Experience - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till
Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best
Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
Lead by example - you’ll lead by example, energising the team and making sure the team has everything they need for their shift to make it run like clockwork. You’ll make sure the team maintain our high brand standards and that our customers receive a personalised experience every time they visit
Store targets - you’ll support the management team to achieve key KPIs across the store, approaching everything we do with an eye on sales growth and profitability
Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures
Store Operations - you’ll carry out opening and closing activates, including key holder duties in line with company processes and procedures
Executing the new - you’ll support with new product launches, floor set moves and audits across the store, ensuring you and all team members are trained ready to complete all tasks required

About you

Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do
Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer
Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers
Collaborate with purpose - You engage with purpose, collaborating with and developing your designated team to have a shared enthusiasm for the brand and the experience we create
Team Player - You are flexible, supportive and contribute to a positive working environment for all team members
Fast is fun - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done

Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:

Set flexible working schedules to suit both the business and your lifestyle
25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store
Exclusive offers from over 3,500 retailers through Reward Gateway
Incentives and competitions with amazing prizes that run all year round
Access to free financial, health, and wellbeing services, including 24/7 digital GP
Learning and development opportunities, as well as on-the-job training

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected](please include 'Workplace Adjustments' in the subject line)

Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.

We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.

We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.

So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.

Apply Now

Refine Your Search

customer service team lead jobs in belfast, ant

Team Leader

L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)

L'Oréal Luxe Multi-Brand Team Manager, Boots Bangor (22.5 Hours)

Telesales Team Manager - Belfast/Remote

Telesales Team Manager - Belfast/Remote

Sales Team Leader

Team Leader - Ballyhackamore

Product Team Leader

Team Leader - Brackenvale

Team Leader

Team Leader/Supervisor

TEAM MANAGER

Team Leader - Belfast, Dundonald & Holywood Area

Network Operations Centre Shift Lead

Lead Customer Experience Manager

Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry

Team Leader - Carrowdore

Team Leader - North Down Area

Futures e-Trading Technology - Client Services VP Technology Lead

Retail Store Team Leader

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