front desk manager Work, Jobs in belfast, ant (with Salaries)

Guest Services Manager
Aloft Hotel & Residence Inn Belfast —Belfast
- Weekend availability
- Hotel
- Supervising experience
- Human resources
Quick apply
Lead Dentist Receptionist. Multi-Site, Belfast, NI
Smart Dental Care —Lisburn
- £27,000 - £30,000 a year
- Full-time
- Supervising experience
- Driving
- Travel
Quick apply

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Lead Dentist Receptionist. Multi-Site, Belfast, NI
Smart Dental Care —Lisburn
Full UK driving licence (preferred). Driving licence preferred (travel between sites required). Dental reception, TCO or dental practice administration…
£27,000 - £30,000 a year
Quick apply

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Guest Services Manager

Aloft Hotel & Residence Inn Belfast
Belfast

Quick apply

Job details

Permanent | Full-time

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Communication skills
Hotel experience

Full job description

We’re delighted to be recruiting a Guest Service Manager (GSM) to join JMK Group for the dual-site opening of Aloft Belfast and Residence Inn Belfast, both by Marriott. This is a key operational leadership role, operating across two internationally recognised Marriott brands. The scope and responsibility of the role are equivalent to a Dual-Site Duty Manager, with a strong focus on guest experience, people leadership, and operational delivery.

As Guest Service Manager, you will be a visible leader across both hotels, playing a central role in delivering outstanding guest experiences while supporting teams through an exciting hotel opening and beyond. Working closely with the senior leadership team, you will act as Manager on Duty, lead front-of-house operations, and embed brand standards, service culture, and consistency across the dual site.

Key Responsibilities

Act as Manager on Duty across the dual site, including evenings and weekends
Deliver exceptional guest experiences in line with Marriott brand standards
Support recruitment, onboarding, training, and ongoing development of team members
Drive guest satisfaction, service standards, and operational performance
Manage guest feedback and escalations with confidence and professionalism
Ensure all company policies, procedures, and compliance standards are followed
Play an active role in embedding culture and ways of working

About You

Experience in a similar role
Confident people leader with strong communication and decision-making skills
Guest-focused, calm under pressure, and solutions-driven
Comfortable working in a fast paced, limited service hotel environment
Passionate about developing teams and delivering memorable guest experiences

Why Join JMK Group?

Be part of a high-profile dual-brand Marriott hotel opening
Join a growing hotel group with a strong focus on people, culture, and development
Opportunity to make a real impact in a flagship Belfast opening

Work authorisation:

United Kingdom (required)

Work Location: In person

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