Call advisor, connect 24 Work, Jobs in Belfast, Nir (with Salaries)

Call Advisor, Connect 24
Radius Housing —Holywood
- £27,254 - £30,034 a year
- Part-time
- Microsoft Word
- Customer service
- English
- Health & wellbeing programme
Quick apply
Helpline Advisor - Call Handling
NSPCC —Belfast
- £24,479 a year
- Weekend availability
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Service Advisor
Charles Hurst —Dundonald
- £32,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
McBurney Transport Group Ltd —Ballymena
- From £30,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- English
- Employee discount
Quick apply
2d
Customer Service Advisor
Cromwell Group —Belfast
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Annual leave
- Sick pay
Customer Experience Advisor | S1 | Retail Banking | Lisburn Branch
A01 Santander UK plc —Lisburn
- £25,000 - £31,579 a year
- Part-time
- Customer service
- Banking
Ibis Budget City Centre - Reception Team Member
Andras Hotels —Belfast
- £12.20 - £13.20 an hour
- Part-time
- Hospitality
- Sales
- Hotel
- Free parking
- Annual leave
Quick apply
4d
Sales & Service Helpdesk Advisor- Sales Foodservice
Henderson Group —Newtownabbey
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
- Employee discount
14d
Alcohol & Drug Technician - Belfast
Health Partners —Belfast
- Annual leave
Sales Advisor
Radius Limited —Belfast
- Full-time
- Sales
- Communication skills
Quick apply
Holiday Inn - Housekeeping Team Member
Andras Hotels —Belfast
- £10.40 - £12.94 an hour
- Part-time
- Hospitality
- English
- Hotel
- Free parking
- Annual leave
Quick apply
12d
Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d
Sales Advisor
LKQ Corporation —Portadown
- Full-time
- Sales
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Field engineer
M Group —Belfast
- Overtime
- Analysis skills
- Driving
- Annual leave
- Employee assistance programme
Assistant Commercial Manager
Amey Ltd —Belfast
- Microsoft Excel
- IT
- Annual leave
Quick apply
Commercial Insurance Advisor and Apprentice Insurance Advisor
NFU Mutual Mourneview Agency —Downpatrick
- £24,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Store discount
- Annual leave
Quick apply
1d
Project Director - Rail
Amey Ltd —Belfast
- Full-time
- Master's degree
- Project management
- Bachelor's degree
- Annual leave
Quick apply
11d
Project Controls Manager
Mott MacDonald —Belfast
- Full-time
- Hybrid work
- Management
- Analysis skills
- Mentoring
- Employee discount
12d
Assistant Quantity Surveyor
Mott MacDonald —Belfast
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Employee discount
New Business Advisor and Apprentice Insurance Advisor
NFU Mutual Agency —Downpatrick
- Full-time
- CRM software
- Sales
- Customer service
- Annual leave
- Employee discount
3d

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Call Advisor, Connect 24

Radius Housing -
Holywood

Quick apply

Job details

Permanent | Part-time | Full-time
£27,254 - £30,034 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension

Qualifications

Microsoft Word
Customer service
English
Microsoft Office
IT
Communication skills

Full job description

Do you want to make a difference to people’s lives?

Radius Connect 24 is the leading provider of personal alarm care and support services supporting over 20,000 households to live independently throughout Ireland with timely access to 24/7 support whenever required.

We support anyone of any age who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.

Our service model is client centred. At its simplest, this is the provision of an alarm unit and a pendant to enable clients to easily call for help. Additional sensors, connected to the alarm unit, are provided, and installed where requested to automatically alert potential incidents. The key benefit is reassurance and peace of mind to both the individual client and their support network of both informal and formal carers.

Due to the increased demand for our services, we are looking to expand our current team of 30+ call advisors, based in Holywood, County Down.

What is the role like?

This is not your average call centre job. This is a front-line telephone-based role with a real social purpose. The role of a Call Advisor is central to the delivery of an effective, consistent, client-focussed service.

The Call Advisor is the first key point of contact for clients and its essential clients receive the help and support they require in a timely, professional manner.

This means offering reassurance and agreeing an appropriate response to every call connecting clients to responders or emergency services if necessary.

As well as deal with incoming alarm calls, we provide a range of outgoing call services such as health and wellbeing calls to support people who may be isolated in our communities.

What do you need to apply?

The role of a Call Advisor requires excellent communication skills to engage with clients in a way that ensures a good experience, achieves the desired outcome, and keeps clients at the centre of the service. This involves demonstrating empathy and understanding and building rapport with clients ensuring trust and confidence in the service.

On the application form candidates are asked to detail how they meet the essential criteria.

Good general level of education, to include GCSEs (at a minimum of Grade C), or equivalent qualification, in both English and Maths.
Minimum of 6 months’ relevant experience providing a front-line customer service.
IT literacy, as evidenced by substantial practical experience in the use of a range of Microsoft Office software, or other broad range of equivalent office software packages.

If shortlisted for interview applicants will be asked to provide examples of how they have the key competencies to be successful in the role.

Hours:

Day shifts are from 0800-2000, Night shifts are from 2000-0800. The shift patterns available for this role include:

2 nights on, 4 nights off (28 hours average) - FHA04550

Salary:

£27,254 (SP9) to £30,034 (SP15) per annum, pro rata based on the standard 37-hour week.

The starting salary for the post is £27,254 per annum, pro rata.

Night shifts also offer a 5% bonus.

To apply:

To find out more and to apply online, please select 'Apply' to be redirected to our website.

We offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.

The closing date for applications the night time role is midnight on 5th July 2026.

Radius reserves the right to enhance criteria to facilitate shortlisting.

Association wide waiting lists may be compiled for future same or similar permanent / fixed term vacancies which may arise.

Radius is an Equal Opportunities Employer.

Job Types: Full-time, Part-time, Permanent

Pay: £27,254.00-£30,034.00 per year

Benefits:

Cycle to work scheme
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

call advisor, connect 24 jobs in belfast, nir

Call Advisor, Connect 24

Helpline Advisor - Call Handling

Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Experience Advisor | S1 | Retail Banking | Lisburn Branch

Ibis Budget City Centre - Reception Team Member

Sales & Service Helpdesk Advisor- Sales Foodservice

Alcohol & Drug Technician - Belfast

Sales Advisor

Holiday Inn - Housekeeping Team Member

Telematics Support Advisor

Sales Advisor

Field engineer

Assistant Commercial Manager

Commercial Insurance Advisor and Apprentice Insurance Advisor

Project Director - Rail

Project Controls Manager

Assistant Quantity Surveyor

New Business Advisor and Apprentice Insurance Advisor

I want to receive the latest job alerts for call advisor, connect 24 in belfast, nir

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