Customer chat support Work, Jobs in Belfast, Nir (with Salaries)

Lloyds Banking Group Customer Support - Belfast
Lloyds Banking Group —Belfast
- £13,100 - £13,475 a year
- Part-time
- Customer service
- Financial services
- Banking
Customer Service Advisor
GLL —Belfast
- £27,351.61 a year
- Weekend availability
- Customer service
- Computer literacy
- Communication skills
8d
Customer Operations Associate
Raylo —Belfast
- Hybrid work
- Customer service
- English
- Bachelor's degree
- Work from home
Quick apply
1d
Team Member
NEXT —Belfast
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
13d
Operations Associate
Raylo —Belfast
- Hybrid work
- Customer service
- English
- Bachelor's degree
- Work from home
Quick apply
1d
Customer Experience Advisor
PatchMaker Business Services Ltd —Belfast
- £2,250 - £2,900 a month
- Full-time
- Customer service
- Computer skills
- In-person
Quick apply
8d
Travel Sales Agent
Travel Solutions of Belfast Limited —Belfast
- £26,000 - £30,000 a year
- Full-time
- Travel
- In-person
Quick apply
1d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based
Version 1 —Belfast
- 12 hour shift
- Remote
- Azure
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Team Member (Delivery)
NEXT —Newtownabbey
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
8h
Tesco Colleague - Dunmurry Superstore
Tesco UK —Belfast
- From £13.28 an hour
- Full-time
1d
ASPIRE Global Service Centre – Support Analyst
Version 1 —Belfast
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Employee assistance programme
- Employee discount
Quick apply
Tesco Colleague - Ballygomartin Superstore
Tesco UK —Belfast
- From £13.28 an hour
- Full-time
2d
Sales Assistant
Topps Tiles —Newtownabbey
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- No experience needed
- Employee discount
Team Member - Tesco Cafe
Tesco UK —Glengormley
- £13.12 an hour
- Full-time
- Hospitality
- Customer service
- Café
- Flexible schedule
B2B Quality Analyst
Concentrix —Belfast
- Full-time
Tesco Colleague - Phone Shops - Springhill 2
Tesco UK —Bangor
- From £13.70 an hour
- Full-time
11d
Specification Administrator - Trading Foodservice
Henderson Group —Newtownabbey
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Employee assistance programme
- Employee discount
13d
Trainee Replenishment Buyer - Trading Foodservice
Henderson Group —Newtownabbey
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
9d
Soft Services Site Lead
ABM UK —Belfast
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Security Officer
ABM UK —Belfast
- £13.71 an hour
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Quick apply

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Lloyds Banking Group Customer Support - Belfast

Lloyds Banking Group -
Belfast

Apply Now

Job details

Part-time
£13,100 - £13,475 a year

Benefits

Company pension

Qualifications

Customer service
Financial services
Banking

Full job description

End Date

Friday 31 July 2026

Salary Range

£26,200 - £26,200

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked

Job Description Summary

A part-time branch-based opportunity working 17.5 hours per week

Job Description

JOB TITLE: Customer Support

LOCATION(S): Belfast - Working across our Halifax branches within a reasonable distance.
HOURS: 17.5 hours a week, including Saturdays

WORKING PATTERN: Part-time

SALARY: £13,100, increasing to £13,475 after 6 months

What you’ll be doing

You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support. This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.

You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently. You’ll also recognise opportunities to connect customers with the right products and services.

We don’t expect you to know everything about banking — we’ll teach you. What matters is being calm under pressure, adaptable, and empathetic.

As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

What we’re looking for

A minimum of 12 months customer service experience.

A people person – You’ll be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
The ability to quickly build relationships to give customers a fantastic experience.
The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
The commitment to deliver on your promises and going above and beyond for your customer.

Grow Your Career with Our Skill Progression Framework

At Lloyds Banking Group, we don’t just offer jobs – we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us.

Once you’ve built that foundation, we’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles.i

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
A range of wellbeing initiatives and generous parental leave policies
Salaries are reviewed annually on 1 April as part of our annual pay review
We’ll also provide you with a full uniform , so you’ll always feel prepared and won’t need to think about what to wear for work each day.

We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Like what you hear? Join us! Apply today and find out more.

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

customer chat support jobs in belfast, nir

Lloyds Banking Group Customer Support - Belfast

Customer Service Advisor

Customer Operations Associate

Team Member

Operations Associate

Customer Experience Advisor

Travel Sales Agent

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based

Team Member (Delivery)

Tesco Colleague - Dunmurry Superstore

ASPIRE Global Service Centre – Support Analyst

Tesco Colleague - Ballygomartin Superstore

Sales Assistant

Team Member - Tesco Cafe

B2B Quality Analyst

Tesco Colleague - Phone Shops - Springhill 2

Specification Administrator - Trading Foodservice

Trainee Replenishment Buyer - Trading Foodservice

Soft Services Site Lead

Security Officer

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