facilities support coordinator Work, Jobs in belfast, nir (with Salaries)

Facilities Support Coordinator
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- Full-time
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- Microsoft Office
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- Employee discount
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- Full-time
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Register Your Interest i2020 Belfast
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- Full-time
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Facilities Support Coordinator

Sodexo -
Belfast

Quick apply

Job details

Full-time
2 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Customer service
Facilities management
Supply chain
Microsoft Office
IT
NVQ
Communication skills
Help desk

Full job description

Job Introduction

40 hours per week
Monday to Friday (08:00-17:00)
Competitive Salary
Sodexo rewards and benefits
This role is a Belfast based role in Northern Ireland

Job Introduction

We are looking for an organised and customer-focused Facilities Support Coordinator to join our Facilities Management team at our i2020 estate. This is an exciting opportunity to support the delivery of planned and reactive maintenance services across a diverse estate of approximately 150 sites throughout Northern Ireland.

As a key member of the Support Hub, you will coordinate work orders, support compliance and asset management activities, maintain accurate records, and provide excellent customer service to internal and external stakeholders.

Working within a fast-paced environment, you will collaborate closely with operational teams, contractors, suppliers, and clients to ensure services are delivered efficiently and in line with contractual KPIs.

What you’ll do:

Manage reactive and planned maintenance work orders from initial request through to completion
Accurately log and update service requests received via phone, email, and self-service portals
Monitor maintenance performance and escalate issues where necessary
Support the delivery of Facilities Management services including maintenance, compliance, and asset management
Maintain accurate records within CAFM, QFM, DMS, and related systems
Produce reports on maintenance, contractor, and compliance performance
Support contractor and supply chain management activities
Assist with maintaining PPM schedules and asset registers
Provide professional and responsive customer service to clients, occupiers, and contractors
Ensure all compliance documentation is received, recorded, and maintained accurately
Support continuous improvement initiatives within the Support Hub
Provide general administrative support including meeting coordination and office administration

What you bring:

We’re looking for someone who is proactive, highly organised, and able to manage multiple priorities in a busy operational environment.

Essential Skills & Experience

Qualification equivalent to NVQ level or similar
Experience working in a helpdesk, support hub, call centre, or facilities management environment
Strong customer service, written, and verbal communication skills
Experience coordinating contractors and supply chain partners
Good understanding of facilities management procedures, maintenance processes, and engineering compliance best practices
Strong IT skills including Microsoft Office, CAFM systems, work ordering systems, and document management systems
Experience supporting compliance reporting and performance monitoring
Ability to prioritise workloads and solve problems effectively
Excellent attention to detail and accuracy
Understanding of health & safety and risk management principles

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing support
Employee Assistance Programme for personal, legal, and financial advice
24/7 virtual GP & lifestyle rewards
Discounts for you & family
Financial tools & retirement plan
Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Quick apply

Refine Your Search

facilities support coordinator jobs in belfast, nir

Facilities Support Coordinator

Workplace Experience Coordinator - Belfast

Training Coordinator

Register Your Interest i2020 Belfast

Administrator

Goods Inward Inspection Coordinator

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