Payment processing officer Work, Jobs in Belfast, Nir (with Salaries)

Payment Processing Officer
Echo Managed Services —Belfast
- £25,471 a year
- Full-time
- Writing skills
- Continuous improvement
- Cash handling
- Work from home
- Employee assistance programme
13d
Payroll Officer
MDE Consultants —Belfast
- £29,000 - £34,000 a year
- Overtime
- Hybrid work
- In-person
- Annual leave
- Work from home
Quick apply
5d
Finance Administration Officer
Craigowen Housing Association —Belfast
- £34,434 - £39,152 a year
- Full-time
- Computer literacy
- Presentation skills
- Organisational skills
- Free parking
- Sick pay
Quick apply
Administration Officer
Down Community Arts —Downpatrick
- £455 - £460 a month
- Temporary
- Hybrid work
- Computer literacy
- Organisational skills
- Contracts
Quick apply
12d
Senior Finance Support Officer
Education Authority —Belfast
- £34,434 - £37,280 a year
- Full-time
- Computer literacy
- Continuous improvement
- Organisational skills
7d
Assistant Advisory Officer, Pupil Emotional Health & Wellbeing
Education Authority —Belfast
- £51,357 - £60,269 a year
- Full-time
- Bachelor's degree
- Training & development
- Communication skills
12d
Senior Clerical Officer - Exceptional Teaching Arrangements - TOPS Belfast
Education Authority —Belfast
- £28,142 - £29,540 a year
- Part-time
- Word processing
- Computer literacy
- Research
13d
Senior Clerical Officer - Exceptional Teaching Arrangements - NEGC
Education Authority —Newtownabbey
- £28,142 - £29,540 a year
- Part-time
- Word processing
- Computer literacy
- Research
13d
Wellbeing and Attendance Team Lead
Education Authority —Belfast
- £48,226 - £51,356 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel

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Payment Processing Officer
Echo Managed Services —Belfast
Build positive relationships with customers and contribute to continuous service improvement. Respond to customer payment enquiries via telephone and written…
£25,471 a year
13d
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CS Suppliers —Belfast
The ideal candidate will assist the sales team in promoting and selling products or services, providing excellent customer service, and contributing to the…
£13 - £14 an hour
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Payment Processing Officer

Echo Managed Services -
Belfast

Apply Now

Job details

Full-time
£25,471 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Work from home
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Writing skills
Financial reconciliation support
Payment allocation
Financial report writing
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction
Cash handling
Communication skills

Full job description

Payment Processing Officer

Salary: £25,471 per annum | Company Benefits
Location: Belfast, Northern Ireland | Hybrid (3 Days WFH)
Contract: Full-Time | 12 Month Fixed-Term Contract

About Us:

Echo Managed Services and its subsidiary Aptumo support water companies globally to deliver effective customer service and drive retail operation efficiency through end to end customer service and water billing software offerings.

The Role:

As a Payment Processing Advisor, you will be a part of the Billing, Collections, and Recoveries department where you shall be responsible for handling a variety of payment processing and financial administration tasks, ensuring all work is completed accurately, efficiently, and in line with service level agreements (SLAs) and key performance indicators (KPIs).

This role is initially a 12 Month Fixed-Term Contract.

Key Responsibilities:

Process and allocate customer payments accurately and efficiently.
Handle cash, cheques, and remittances through both manual and electronic systems.
Respond to customer payment enquiries via telephone and written correspondence.
Process customer refund payments.
Complete cash and bank reconciliations.
Produce and support financial reporting activities.
Maintain and update departmental spreadsheets and records.
Carry out scanning, indexing, and triaging activities.
Meet individual and team performance targets, SLAs, and quality standards.
Ensure customer queries are resolved promptly and effectively, aiming for first-time resolution wherever possible.
Build positive relationships with customers and contribute to continuous service improvement.
Work collaboratively as part of a team to achieve operational and customer service objectives.
Actively support business values, quality standards, and continuous improvement initiatives.
Comply with all company policies regarding data protection, information security, and health & safety.

What You’ll Need:

Experience

Previous experience working in a payment processing environment.
At least six months' experience in a cash office environment is desirable.

Skills & Knowledge

Strong numerical skills with the ability to identify discrepancies and solve problems effectively.
Excellent verbal and written communication skills.
Good working knowledge of Microsoft Office applications, particularly Excel.
Proven ability to provide excellent customer service.
Strong attention to detail and accuracy.

Personal Attributes

Ability to work towards and achieve individual and team targets.
Strong commitment to maintaining confidentiality.
Excellent team player with a positive attitude.
Ability to work independently and use initiative.
Willingness to learn and continuously improve performance.

Qualifications

GCSEs (or equivalent) including Maths and English.
A relevant professional qualification would be advantageous but is not essential.

What You'll Get:

Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
Professional Development: Hands-on training and ongoing career development opportunities
Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

Echo Northern Ireland Ltd is an equal opportunities employer and welcomes applications from all sections of the community.

Apply Now

Refine Your Search

payment processing officer jobs in belfast, nir

Payment Processing Officer

Payroll Officer

Finance Administration Officer

Administration Officer

Senior Finance Support Officer

Assistant Advisory Officer, Pupil Emotional Health & Wellbeing

Senior Clerical Officer - Exceptional Teaching Arrangements - TOPS Belfast

Senior Clerical Officer - Exceptional Teaching Arrangements - NEGC

Wellbeing and Attendance Team Lead

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