Can you make a real difference in the lives of others?
At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development, as well as a friendly and rewarding working environment. If you are a compassionate person who cares with heart, we would love to hear from you.
Macklin Care Homes is excited to announce the opening of a new Mental Health Residential Facility at Our Lady’s Care Home, Belfast. The facility will aim to provide mental health services including mental health assessment, treatment, and therapeutic work.
As a result, we are actively recruiting experienced Support Workers within the field of Mental Health who will use their compassion and clinical experience to help deliver the exceptional levels of resident care we are known for and are passionate about making a difference in the lives of people who have a variety of mental health conditions.
With no two days the same, you will enjoy a wide range of varied responsibilities, from ensuring that care plans are comprehensive to making sure that decisions are acted upon, and if necessary, incorporated into a resident's care plan and individualised care packages.
About The Role
Professional Responsibilities:
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Assisting residents with daily living activities, such as dressing, bathing, eating and mobility.
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Experience working within a mental health environment.
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Good working knowledge of The Mental Health Order (1986).
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An understanding of current approaches to mental health practice.
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Ability to collaborate with a challenging resident group positively.
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Ensuring care plans are comprehensive and understandable by the resident.
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Supporting, encouraging, and prompting residents with their medication.
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Accurately maintain documentation both manually and electronically.
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Ensure house rules are kept and adhered to, providing a safe environment.
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Communicate effectively with colleagues, residents, and visitors.
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Assisting residents with booking and attending appointments.
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Support residents in daily tasks: self-care, shopping, and household tasks.
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Promoting residents to develop their skills and increase their independence.
Company benefits:
To reward the demanding work of our fantastic colleagues, we offer an excellent benefits package as follows:
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Collaborating with an award-winning team with family values.
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A comprehensive paid induction programme.
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Wide variety of training provided.
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Career development opportunities.
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Flexibility of shifts.
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Employee Assistance Programme.
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Discounted rates at Malone Hotel, Belfast.
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Health and wellbeing initiatives, including team-building initiatives.
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Free car parking and uniform*
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Incentives for employee referrals*
- T&Cs will apply.
Please note we will only accept up-to-date CVs - without this, an interview cannot be given.
Interviews may take place before the job advertisement closes and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly.
In addition, we also reserve the right to enhance the criteria at the shortlisting stage.
Successful candidates must be willing to register with NISCC.
An Enhanced Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practic,e are available upon request by contacting the HR Department.
It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer.
Macklin Care Homes is an Equal Opportunities Employer.
Required Criteria
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An understanding of current approaches to mental health practice.
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Awareness of the local services available to those with mental health needs.
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Understanding of types of mental health illnesses and the level of care residents will require.
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Caring, empathetic and compassionate nature.
Desired Criteria
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Level 2 Diploma in Health and Social Care (or equivalent).
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Experience working within a Care Home setting or environment.
Skills Needed
Listening to patients, Providing Care, Ability to Support Difficult Patients, Empathy
About The Company
Macklin Care Homes – Caring with Heart for Over 30 Years
For over 30 years, Macklin Care Homes have been dedicated to providing exceptional care. We bring decades of experience, knowledge, and expertise to every individual we support. But we are not just another care home—we are family-first. Everyone who comes through our doors—residents, staff, relatives, and suppliers—is treated as part of one big caring community.
We proudly operate six care homes across Northern Ireland:
Arlington, Our Lady's, and Parkmanor Oaks – Belfast
Milesian Manor – Magherafelt
Ratheane – Coleraine
Leabank – Ballycastle
Our vision is to make a genuine, positive impact on the lives of people in our local communities. We strive to be the trusted care provider that families choose with confidence. Through dedication, passion, and commitment, we care with heart—creating an environment where people feel safe, loved, and respected.
At Macklin Care Homes, we aim to be the preferred choice in the community—where families know their loved ones are in the best hands.
Company Culture
Make a Real Difference – Join Macklin Care Homes
Do you want to make a genuine difference in the lives of others? At Macklin Care Homes, we are always looking for passionate, caring individuals to join our team—and in return, we will help bring out the very best in you.
As part of our award-winning team, you will be valued for your contribution and supported with opportunities for career development, all within a friendly and rewarding working environment.
Our residents are at the heart of everything we do. We are inspired by their stories, their experiences, and the knowledge that our care truly makes a difference in their lives.
Guided by a strong set of core values, we cultivate a culture of respect, dedication, and compassion. These values ensure that residents and their families remain at the centre of all our efforts.
We are proud of the positive, caring culture we live by every day. If you are compassionate, committed, and care with heart, we would love to hear from you. Join us, and be part of a team that truly makes a difference.
For all recruitment-related enquiries, please contact our Recruitment Team at: [email protected]
Company Benefits
A Family-Run Organisation That Cares with Heart
As a family-run organisation, we live and breathe our core values: treating people really well, trust, dedication, and continuous development. When you join Macklin Care Homes, you don’t just become part of a team—you become part of our family.
Caring with heart is at the centre of everything we do, for both our residents and our team members. It’s this commitment to compassion, respect, and support that makes our homes a truly special place to live and work.
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Free parking, Referral bonus, Competitive salary, Long service recognition, Free parking or Discounted parking , Employee Assistance Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme, Culture of recognition, Progression opportunities, Staff celebration events
Salary
£13.69 per hour
