Customer insights analyst Work, Jobs in Belfast (with Salaries)

Junior Service Desk Analyst
System C —Belfast
- Full-time
- Customer service
- Communication skills
- Time management
Data & Discovery Analyst
Camlin Group —Lisburn
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
3d
Data & Analytics Analyst
CME Group —Belfast
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- APIs
Technical Business Analyst
PA Consulting —Belfast
- Full-time
- Hybrid work
- Mentoring
- Annual leave
Quick apply
Senior Business Analyst
Lowe Rental Corporation —Lisburn
- SQL
- Analysis skills
- Bachelor's degree
Quick apply
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry
EY —Belfast
- Computer Science
- Agile
- Business
Senior Analyst - Credit Risk & Eligibility
M-KOPA —Belfast
- Full-time
- Remote
- SQL
- Machine learning
- Communication skills
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry
EY —Belfast
- Computer Science
- Agile
- Business
Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry
EY —Belfast
- Azure
- Analysis skills
- Project management
Data/AI Engineer, Engineering AI & Data, AI & Data Solutions
Deloitte —Belfast
- Hybrid work
- SQL
- Analysis skills
- Machine learning
Technical Product Marketing Manager
Cloudsmith —Belfast
- DevOps
- Travel
- Marketing
- Annual leave
Senior Data/AI Engineer - Manager, Engineering AI & Data, AI & Data Solutions
Deloitte —Belfast
- Hybrid work
- SQL
- Analysis skills
- Machine learning
1d

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Data & Discovery Analyst
Camlin Group —Lisburn
Data Preparation & Pipeline Support. Work Intake Preparation: Assist with initial scoping, data feasibility assessments, and effort estimation for incoming work…
Quick apply
3d
Client Lifecycle Onboarding Analyst 1
TP ICAP —Belfast
As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving…

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customer insights analyst jobs near belfast

Junior Service Desk Analyst

System C -
Belfast

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Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Jira
Customer service
ServiceNow
Communication skills
Time management

Full job description

Description

Ready to start your IT career with a team making a real impact in health and care? At System C, we build technology that connects and transforms outcomes across the NHS, local authorities, and beyond. We're growing fast and we're looking for a Junior Service Desk Analyst, known internally as an Associate Service Desk Analyst to join our Technical Services team and learn the craft of outstanding first-line support.

In this associate role, you'll be the first point of contact for users across our Social Care & Education and Healthcare product portfolio. You'll log and categorise incidents, perform initial triage, use our knowledge base to resolve straightforward issues, and escalate when needed. You'll provide clear, timely updates and keep a precise audit trail so colleagues can pick up right where you left off. As your confidence grows, you'll work more independently while always having experienced team mates to back you up.

Over a structured two-year development pathway, you'll complete internal certifications, shadow senior analysts, and gain insight into NHS and local authority working practices, data protection, and modern service operations. You'll learn to thrive in a fast-moving environment - owning your work, collaborating as one team, and doing the right thing for our users.

What you'll bring:

A passion for technology and problem-solving
Clear verbal and written communication
Strong organisation, time management, and attention to detail
A proactive, friendly approach - especially under pressure
Curiosity and a commitment to continuous learning

It's a bonus if you also have:

Experience with ticketing tools (e.g. Jira, ServiceNow)
Any customer service experience
An interest in NHS or local authority environments

Please be aware that after an initial period of training, this role will involve working 15:00-23:00 one week in every four.

Why System C?

We believe in One team, always striving to be better, owning our impact, and doing the right thing. You'll find flexible benefits (from additional holiday to discount schemes), private healthcare, pension, and real career development - plus quarterly Values Awards recognising people who go above and beyond.

If you're ready to learn fast, support users who rely on our systems, and grow your career in a purpose-driven company, apply today.

Apply Now

Refine Your Search

customer insights analyst jobs in belfast

Junior Service Desk Analyst

Data & Discovery Analyst

Data & Analytics Analyst

Technical Business Analyst

Senior Business Analyst

Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry

Senior Analyst - Credit Risk & Eligibility

Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry

Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry

Data/AI Engineer, Engineering AI & Data, AI & Data Solutions

Technical Product Marketing Manager

Senior Data/AI Engineer - Manager, Engineering AI & Data, AI & Data Solutions

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