Customer service manager Work, Jobs in Bellshill, Nlk (with Salaries)

Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
13d
Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Key Account Manager
Swagelok Scotland —Central Belt
- From £45,000 a year
- Full-time
- Sales
- Driving
- Life insurance
Quick apply
7d
Senior Operations Manager
Iberdrola Group —High Blantyre
- From £66,000 a year
- Annual leave
- Employee discount
3d
General Manager
Skinny Coffee House —Uddingston
- £14.00 - £14.50 an hour
- Full-time
- Hospitality
- Customer service
- Team management
- Free parking
- Store discount
Quick apply
10d
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
14d
Regional Customer Relationship Manager
Barchester Healthcare —Glasgow
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Head of Supplier Partnerships and Contracting - UK
Macs Adventure —Glasgow
- £85,000 a year
- Hybrid work
- Travel
- IT
- Negotiation
- Annual leave
- Work from home
Quick apply
Head of Ecommerce
DFYNE —Glasgow
- Full-time
- In-person
- Tax experience
Front Of House Manager - Part Time
TeamSport —Cambuslang
- Part-time
- Hospitality
12d
Retail Bureau Manager
Eurochange —Hamilton
- £13.80 an hour
- Full-time
- Sales
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
Assistant Manager - Motherwell
BoyleSports —Motherwell
- £13.20 an hour
Quick apply
Contact Centre Operations Manager
NFU Mutual —Glasgow
- Up to £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Financial services
- Annual leave
- Employee discount
Assistant Manager
Farmfoods —High Blantyre
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
7d
Customer Service Manager
Kent Foods Limited (The Albex Group) —Paisley
- £27,500 - £30,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Deputy Manager - Across West Scotland
Morrisons —Strathclyde
- Leadership
- Employee discount
Quick apply
10d
Helpdesk Manager
CBRE —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Customer Experience Manager
First Fence —Rutherglen
- £38,000 - £43,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
9d
Assistant Manager
Wickes —Glasgow
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Operations Manager Nights
Evri —Airdrie
- Up to £54,825 a year
- Night shift
- IT
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
7d

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Guest Services Manager

Glasgow Westerwood Hotel, Spa & Golf Resort
Glasgow

Quick apply

Job details

Full-time
13 days ago

Benefits

Free parking
Employee assistance programme
Referral programme

Qualifications

Management
Customer service
Front desk

Full job description

Do you pride yourself on providing outstanding guest service?

Are you a people orientated individual?

Job Perks and Benefits:

Incentivisation scheme
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking

Job Overview

Working closely with the Front of House Manager, you will play a key role in delivering an exceptional guest experience from arrival to departure. Reception is the first impression guests have of the hotel, so it is essential that you and your team provide a professional, welcoming, and high standard of service at all times. Supporting the Front Office Manager, you will oversee the day-to-day front desk operations, ensure smooth guest check-ins and check-outs, manage room allocations, and provide guidance on room rates, packages, and promotions. You will also handle guest queries and complaints efficiently, support and motivate the reception team, and help maximise hotel revenue while maintaining excellent guest satisfaction.

Key Skills and Qualities

Previous experience within a front office, reception or front of house position, or equivalent
People management experience
Quality & standards driven
Outstanding customer service skills
Conflict resolution

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism!

INDFOH

Quick apply

Refine Your Search

customer service manager jobs in bellshill, nlk

Guest Services Manager

Learning & Development Manager

Key Account Manager

Senior Operations Manager

General Manager

Customer Contracts Manager

Regional Customer Relationship Manager

Head of Supplier Partnerships and Contracting - UK

Head of Ecommerce

Front Of House Manager - Part Time

Retail Bureau Manager

Assistant Manager - Motherwell

Contact Centre Operations Manager

Assistant Manager

Customer Service Manager

Deputy Manager - Across West Scotland

Helpdesk Manager

Customer Experience Manager

Assistant Manager

Operations Manager Nights

I want to receive the latest job alerts for customer service manager in bellshill, nlk

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