Equans UK is looking to recruit for a Sales Director to drive growth within the O&M side of our Digital & Energy Services business and strengthen our position as a leader in the Smart City market.
As a part of the Service SLT the Sales Director will be responsible for winning new customers and driving development of selected key accounts. Creating winning strategies and market leading products. The role is critical in driving growth within wider the DES business and will lead the winning and oversee successful delivery of customer relationships. It will ensure relationships are managed and developed to deliver extra value for the customer and for Equans.
Role overview
A Sales Director will ensure that customer projects are effectively managed, they will identify new opportunities and lead the sale, implementation and management of new projects and initiatives where required. This role is responsible for managing the needs of the customer whilst identifying and delivering opportunities for cross and up-sell within selected clients. They will have a close eye on the commercials of each customer, understanding how to increase the viability of customer relationships.
Will oversee, develop and deliver Account Development plans, in accordance with the strategy set out by the business. The plan will ensure the achievement of agreed revenue and margin targets in line with the pricing strategy and achieve happy customers from the initial project to become repeat and loyal customers.
Key activities
- Lead the Sales & Marketing team, winning new customers and growing key account relationships
- Management of the Account Management function
- Ensure an active business development plan is in place for relevant markets and customers
- Ensure Account Development plans are in place for key customers
- Financial targets – ensure that individual revenue and margin targets are achieved
- Reporting of performance – ensure progress and results are reported through weekly and monthly reporting
- Continual improvement – ensure learning is applied to drive best practice in the team
- Account management – ensure contracts and measures are agreed, understood across the O&M business and delivered, in line with KPIs and SLAs.
- Operational management – work with the Operations team to ensure customers’ operational requirements are understood, achievable and built into any agreement in an appropriate and deliverable manner
- Build effective relationships within each customer. Ensure that the appropriate account links are made across the organisation with active customer account maps
- Trusted advisor and innovation – act as the “expert” for customers, keeping them informed of relevant industry updates and providing new solutions and ideas to support their needs
- Customer engagement – ensure that new customers are engaged, and their satisfaction is measured and improved through gathering feedback and involving in customer satisfaction and NPS surveys
Skills, qualifications & experience
- Degree or equivalent in business or related discipline preferred
- Experience working in a customer service focused technology industry
- Experience of managing resources and teams within a technology-led environment
- Account & sales team leadership
- Customer focus and management
- Business and commercial focus – including contract negotiation and management
- Strong communication skills
- Influence and negotiation
- Strong project management skills
- Strong stakeholder management
- Resource and commercial management
What can we offer you?
- 25 days leave
- 5% pension
- 15% bonus
- Car allowance or company car
- Company share scheme
- Private health care
- Life cover
- 2 paid volunteering days a year
- Cycle to work scheme
- Employee assistance programme
Who are we?
EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
EQUANS is a Bouygues group company.
What’s next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture.
At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
