Machine learning Work, Jobs in Benfleet, Ess (with Salaries)

Application Support Analyst
Ki —London
- Full-time
- Hybrid work
- Microsoft Access
- Salesforce
- SQL
Quick apply
5h
Content Writer - Pharmacovigilance
RxLogix Corporation —London
- Full-time
- Hybrid work
- Bachelor's degree
- Medical terminology
Quick apply
Research Intern - Machine Learning and Natural Language Processing (PhD)
Thomson Reuters —London
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Principal Machine Learning Engineer
Entain —London
- Full-time
- Hybrid work
- AWS
- Machine learning
- Python
- Annual leave
Employee Relations Specialist - 12 Month FTC
Ki —London
- Hybrid work
Quick apply
Data Science Specialist
BT —Chelmsford
- Full-time
- DevOps
- Data analysis skills
- Java
- Annual leave
- Employee discount
Markets Data Scientist
Financial Conduct Authority —London
- £60,700 - £86,000 a year
- Full-time
- Hybrid work
- SQL
- Machine learning
- Python
- Annual leave
2d
Chief Systems Engineer - Precision Guidance
Leonardo UK Ltd —Basildon
- £75,000 - £91,000 a year
- Full-time
- Hybrid work
- Machine learning
- Leadership
- Communication skills
- Flexible schedule
- Referral programme
AI Engineer
Arvora ltd —Ilford
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Java
- SQL
- AWS
Quick apply
AI/ML & Prompt Engineer LLM, RAG & Voice Agent
QuantumLoopAI —London
- Full-time
- Remote
- Azure
- Master's degree
- JavaScript
Quick apply
Machine Learning Research Engineer (Foundational Research)
Thomson Reuters —London
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Data Center IT Technician
Nebius —Harlow
- Night shift
- Maintenance
- Driving
- Computer networking
Quick apply
AI Developer
Emerging Technology Ltd —London
- Machine learning
- APIs
Quick apply
Algorithm Engineer
Ki —London
- Full-time
- Hybrid work
- Project management
- Machine learning
- IT
Quick apply
Lecturer in Computer Science
Study Group —Stratford
- £54,000 a year
- Full-time
- Doctoral degree
- Computer Science
- University
Quick apply
Customer Operations Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Customer service
- Machine learning
- Employee discount
- Referral programme
Senior kdb+ Developer, Vice President
State Street —London
- Full-time
- Computer Science
- Master's degree
- AWS
Alpha Complex Instruments Product Lead, Vice President
State Street —London
- Full-time
- Master's degree
- SQL
- Machine learning
Manager, Research Engineering (Foundational Research)
Thomson Reuters —London
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Product Manager, Digital Experience Platforms & Products , Vice President
State Street —London
- Full-time
- Product management
- Agile
- Financial services
13d

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Application Support Analyst

Ki -
London

Quick apply

Job details

Full-time
5 hours ago

Qualifications

Microsoft Windows Server
Microsoft Access
Salesforce
SQL
ITIL
IT
Problem management
Application support
Root cause analysis
SaaS
Communication skills
HTML
T-SQL

Full job description

Who are we?

Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs.

Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days.

Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years.

Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons.

We are seeking a skilled and motivated Application Support Engineer to join a team that provides hands-on support for many applications. The ideal candidate will have a strong background in supporting a wide range of SaaS and COTS products, with specific experience of Insurance applications.

This role involves troubleshooting, resolving technical issues, and providing exceptional customer support to ensure the smooth operation of our software solutions. The solutions supported cover several mid and back-office teams within Ki such as Finance, Underwriting Operations, Claims, Actuarial, Risk and People teams.

What you will be doing️

Provide technical support for a wide range of SaaS and COTS applications
Troubleshoot and resolve application issues reported by end users quickly, using your knowledge and skills to deliver rapid and effective resolution
Collaborate with development teams within Ki and vendors to identify and fix issues
Take ownership of incidents and issues that span multiple teams, coordinating cross-team efforts to drive resolution and ensure clear communication throughout
Facilitate effective communication between teams, acting as a central point of coordination for complex, multi-system issues
Oversee the day-to-day operations of various applications, ensuring they are running efficiently and effectively
Monitor system performance and health, addressing potential issues proactively.
Performing routine application maintenance tasks, such as applying updates and patches, and ensuring the application environment is stable and secure.
Creating and maintaining documentation related to application support processes, procedures, and knowledge base articles.
Conduct training sessions and create user guides to help end users maximize the use of our products
Lead the response to application-related incidents, ensuring timely resolution and minimal disruption to business operations
Perform Root Cause Analysis to investigating the underlying causes of application problems to prevent recurrence

Requirements

Proven problem-solving skills and a proactive approach to improving system performance
A wide range of technical skills to cover the breadth of applications supported
Prior Insurance domain knowledge is crucial to this role
Experience with ITIL frameworks.
Deep knowledge of IT service management (ITSM) processes, including incident and problem management
Proficiency in performance monitoring tools and techniques.
Experience working with Microsoft-based technologies, including:
- T-SQL
- Understanding of HTML
- Familiarity with Microsoft Entra (identity and access management)
- Experience installing, configuring, and supporting applications on Windows servers
Able to quickly understand business domains and assess genuine business value
First class communication skills, with the ability to tailor your style to different audiences, both technical and non-technical
Nice to have: Knowledge of Salesforce

Benefits

You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.

What to expect during the recruitment process:

1) Initial recruiter screening call

2) Interview with hiring manager

3) Technical Interview (this may vary depending on the role)

4) Values Interview

Quick apply

Refine Your Search

machine learning jobs in benfleet, ess

Application Support Analyst

Content Writer - Pharmacovigilance

Research Intern - Machine Learning and Natural Language Processing (PhD)

Principal Machine Learning Engineer

Employee Relations Specialist - 12 Month FTC

Data Science Specialist

Markets Data Scientist

Chief Systems Engineer - Precision Guidance

AI Engineer

AI/ML & Prompt Engineer LLM, RAG & Voice Agent

Machine Learning Research Engineer (Foundational Research)

Data Center IT Technician

AI Developer

Algorithm Engineer

Lecturer in Computer Science

Customer Operations Specialist

Senior kdb+ Developer, Vice President

Alpha Complex Instruments Product Lead, Vice President

Manager, Research Engineering (Foundational Research)

Product Manager, Digital Experience Platforms & Products , Vice President

I want to receive the latest job alerts for machine learning in benfleet, ess

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