Senior analyst, enterprise service desk Work, Jobs in Benfleet, Ess (with Salaries)

Graduate Strategy & Service Improvement Analyst
Oak House Children's Home —Ilford
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Quick apply
2d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Senior Service Desk Analyst
Epping Forest District Council —Epping
- £33,342 - £35,841 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Mentoring
- Annual leave
- Employee discount
6d
Senior Customer Service Advisor
Barclays —Southend-on-Sea
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
9d
IT Service Delivery Manager
Ground Control —Billericay
- Full-time
- Hybrid work
- Azure
- Management
- Presentation skills
- Annual leave
- Life insurance
Quick apply
10d
Sr Administrator (Support & Operations)
HCLTech —Basildon
- Customer service
- English
- Linux
13d
Senior Trade Compliance Analyst
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Business
- Communication skills
- Free parking
- Employee assistance programme
Senior Operations Finance Analyst
ASR Group —London
- Bachelor's degree
- No degree
- Tax experience
Customer Services Manager
Global Switch —London
11d
Senior Analyst, Yield Management
Ocean Network Express —Poplar
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Business
- Annual leave
- Employee assistance programme
Quick apply
11d
Senior FP&A Analyst
Raytheon —Harlow
- Full-time
- Hybrid work
- Communication skills
- Sick pay
Senior Administrator
Provide CIC —Chelmsford
- £25,760 - £27,476 a year
- Full-time
- Nursing home
- Microsoft Office
- Administrative experience
2d
Senior Finance Analyst
Raytheon —Harlow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Sick pay
Performance Analyst
Marlborough Highways —Chelmsford
- £30,000 - £32,000 a year
- Microsoft Excel
- Management
- Maintenance
- Free parking
Quick apply
Senior Data Analyst - 12 Month FTC
Delta Housing —Chelmsford
- £50,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Annual leave
- Employee assistance programme
3d
Senior Finance Analyst - FP&A
Ki —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Quick apply
Senior Data Analyst (Fixed-term Contract)
System C —Brentwood
- Salesforce
Assistant Performance Analyst (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £30,333 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Data analysis skills
10d
Senior Business Analyst
Cabot Financial —West Malling
- Azure
- Agile
- Business
- Employee discount
Quick apply
Senior Data and Insights Analyst
Financial Ombudsman Service —London
- £54,500 - £60,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- In-person
- Flexible schedule
6d

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senior analyst, enterprise service desk jobs near benfleet, ess

Graduate Strategy & Service Improvement Analyst

Oak House Children's Home
Ilford

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Job details

Graduate | Full-time
£32,000 - £35,000 a year
2 days ago

Qualifications

Report writing
Microsoft Office
Analysis skills
Project management
Quality assurance
Bachelor's degree
Organisational skills
IT
AI
Communication skills
Time management

Full job description

About the Role

We are seeking an ambitious, analytical and highly motivated graduate to join our leadership team as a Graduate Strategy & Service Improvement Analyst.

Working directly with senior leadership, you will play a key role in researching best practice, analysing legislation and guidance, reviewing current organisational processes, and supporting the implementation of strategic improvements across our group of care homes, children's homes and schools.

This is an excellent opportunity for someone who enjoys learning, solving complex problems and turning research into practical action. You will be exposed to a wide range of strategic projects and will gain valuable experience across health, social care and education.

What You'll Be Doing

Your responsibilities will include:

Researching legislation, statutory guidance and sector best practice.
Reading and interpreting large volumes of information from government publications, inspection reports, academic research and professional guidance.
Producing concise reports, summaries and recommendations for senior leaders.
Reviewing existing policies, procedures and operational systems and identifying opportunities for improvement.
Supporting the planning and implementation of organisational change across multiple regulated services.
Assisting with quality assurance, governance and compliance projects.
Monitoring progress against improvement plans and tracking actions.
Preparing presentations, briefing papers and business reports.
Analysing data and identifying trends to support strategic decision-making.
Working closely with managers and leaders to help implement evidence-based improvements.
Supporting projects across care homes, children's homes and schools as priorities evolve.

About You

We're looking for someone who:

Is naturally curious and enjoys researching new topics.
Can quickly understand and analyse complex information.
Thinks critically and can identify practical solutions.
Has excellent written and verbal communication skills.
Is highly organised and able to manage multiple projects simultaneously.
Has exceptional attention to detail.
Is confident working independently while collaborating effectively with senior leaders.
Is proactive, resilient and keen to learn.
Enjoys improving systems and making organisations more effective.

Essential Requirements

A minimum 2:1 Bachelor's degree (or equivalent).
Degree in discipline with a strong analytical or research focus.
Excellent research and analytical skills.
Strong written communication and report-writing ability.
Excellent organisational and time management skills.
High level of professionalism, integrity and discretion.
Strong IT skills, including Microsoft Office.

Desirable

Experience using AI tools such as ChatGPT or Microsoft Copilot to support research and productivity.
Knowledge of regulated services, safeguarding or quality assurance.
Experience interpreting legislation, policy or research.
Project management experience or qualifications.
Experience within health, social care or education.

What We Offer

Starting salary of £32,000–£35,000 depending on experience.
Direct mentoring from senior leadership.
Exposure to strategic decision-making and organisational development.
Opportunities to lead meaningful improvement projects.
A varied and intellectually stimulating role where no two days are the same.
Excellent professional development and career progression opportunities.

Who This Role Would Suit

This position would suit a graduate who is considering a future career in strategy, management consultancy, healthcare leadership, operations, public health, education leadership or organisational improvement.

If you are intellectually curious, enjoy solving problems and want to make a meaningful impact across services that support vulnerable children and adults, we would love to hear from you.

Pay: £32,000.00-£35,000.00 per year

Ability to commute/relocate:

Ilford IG1: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Ilford IG1

Quick apply

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senior analyst, enterprise service desk jobs in benfleet, ess

Graduate Strategy & Service Improvement Analyst

Analyst, Enterprise Service Desk

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Senior Customer Service Advisor

IT Service Delivery Manager

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Senior Data Analyst - 12 Month FTC

Senior Finance Analyst - FP&A

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Senior Data and Insights Analyst

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