Specialist tours manager Work, Jobs in Benfleet, Ess (with Salaries)

Employee Relations Specialist - 12 Month FTC
Ki —London
- Hybrid work
Quick apply
Personal Travel Manager
Ocean Holidays —Romford
- £32,000 - £40,000 a year
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Travel Product Developer
TourAxis —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hotel
- Travel
Quick apply
14d
Senior Donor Relations Executive
Cancer Research UK —London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
11d
Health, Safety and Fire Practitioner - HMP & YOI Chelmsford
Ministry of Justice —Chelmsford
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
Personal Travel Expert - Bluewater
DERTOUR UK —Greenhithe
- £26,773 a year
- Weekend availability
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
3d

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Employee Relations Specialist - 12 Month FTC

Ki -
London

Quick apply

Job details

Fixed term contract

Full job description

Who are we?

Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs.

Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days.

Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years.

Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons.

Where you come in?

As our Employee Relations Specialist, you'll play a pivitol role in successfully managing ER across the business. You'll provide expert advice, support, and coaching to line managers, ensuring fair and consistent handling of ER cases while promoting a high-performing and engaged workforce. You'll take responsibility for reviewing, updating, and creating HR policies to ensure alignment with best practices, regulatory requirements, and business needs. You'll partner with our L&D team to design and deliver training content that enhances line managers’ capability. Most importantly you'll take a proactive and commercially minded approach to helping us develop our people.

What you will be doing: ️

Managing a range of ER cases of varying complexity including disciplinary, grievance, performance management, absence management, and other people-related issues.
Providing expert guidance and coaching to line managers on handling ER matters, ensuring fair and consistent decision-making.
Acting as a trusted advisor and coach to line managers, building capability in handling people issues effectively and confidently.
Working with the L&D function and the wider People Team to design and deliver training content on ER topics, ensuring managers are equipped to handle people-related challenges.
Review, update, and develop HR policies and procedures to ensure alignment with Ki culture, employment law, regulatory requirements, and industry best practices.
Conducting investigations, draft case documentation, and support hearings and appeals where necessary.
Make use of approaches to resolve ER cases informally where possible prior to escalation to any formal process. (E.g. early intervention, mediation and facilitated discussions, constructive feedback, engagement and wellbeing initiatives, relationship development.)
Ensure ER processes comply with UK employment law, company policies, and regulatory standards.
Liaising with the Head of HR Operations & Talent on approach to complex cases, appeals and where external employment law advice is required.
Mentor, coach and support HR Coordinators, enhancing their knowledge of ER case management and employment law.

Requirements

Proven experience in an Employee Relations role with in a regulated environment
Experience in confidently and independently managing complex ER cases from start to end.
Experience in reviewing, updating and creating HR policies in line with best practice and regualtory requirements.
Experience in designing and delivering ER-related training content
Excellent coaching and influence skills, working with both new and experienced managers
Strong problem-solving skills with a pragmatic, commercial approach to ER issues.
High attention to detail with the ability to work in a fast-paced, evolving business.

Benefits

You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.

What to expect during the recruitment process:

1) Initial recruiter screening call

2) Interview with hiring manager

3) Technical Interview (this may vary depending on the role)

4) Values Interview

Quick apply

Refine Your Search

specialist tours manager jobs in benfleet, ess

Employee Relations Specialist - 12 Month FTC

Personal Travel Manager

Travel Product Developer

Senior Donor Relations Executive

Health, Safety and Fire Practitioner - HMP & YOI Chelmsford

Personal Travel Expert - Bluewater

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