Call center supervisor Work, Jobs in Benfleet (with Salaries)

Subscription Telesales Supervisor
Newsquest Media Group —Basildon
- Part-time
- Sales
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
Telesales Supervisor
Wurth UK Ltd —Erith
- £33,300 - £49,200 a year
- Weekend availability
- Sales
- Microsoft Office
- Supervising experience
- Free parking
Quick apply
8d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
4h
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
4h

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Subscription Telesales Supervisor
Newsquest Media Group —Basildon
Proven experience in a telesales, telephone sales or contact centre environment. Lead, motivate and support a team of telesales agents, driving performance…
£30,000 - £40,000 a year
Quick apply
2d
Telesales Supervisor
Wurth UK Ltd —Erith
Lead and manage day-to-day telesales operations to maximise performance and productivity Coach and develop team members through feedback, and regular 1:1s Run…
£33,300 - £49,200 a year
Quick apply
8d

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Subscription Telesales Supervisor

Newsquest Media Group -
Basildon

Quick apply

Job details

Permanent | Part-time

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee discount
Paid volunteer time
On-site parking

Qualifications

Sales
Administrative experience
Supervising experience
Mentoring
Organisational skills
Leadership
Communication skills

Full job description

Description

Looking for a part-time sales role where you can still make a real impact?
Basildon | 25 Hours per Week | Competitive Salary + Sales Bonus OTE £25,000

We're looking for a sales professional to join our Newspaper Sales team in Basildon, leading a small team of telesales executives while remaining hands-on with your own sales activity. This is an opportunity to combine sales coaching, team leadership and direct selling in a flexible part-time position. You'll play a key role in helping grow newspaper subscriptions, supporting your team to achieve results while earning commission on your own performance. As Subscription Telesales Supervisor, you will oversee the day-to-day performance of a small telesales team while personally delivering subscription sales through outbound calling activity. You will provide coaching, guidance and support to help your team achieve targets, whilst also contributing directly to overall sales performance through your own results. This role offers a balance of leadership and sales, making it ideal for someone who enjoys motivating others whilst remaining commercially focused.

Key Responsibilities

Supervise and support a team of part time telesales executives
Monitor daily and weekly sales activity and performance
Provide coaching, feedback and ongoing development support
Personally generate new subscription sales through outbound telesales activity
Achieve individual sales targets and contribute to wider team goals
Ensure all sales are completed accurately and compliantly
Monitor order quality, customer retention and sales performance trends
Produce weekly sales reports and performance updates
Participate in call quality monitoring and coaching sessions
Ensure all company policies, procedures and data protection requirements are followed

Skills, Knowledge and Expertise

We're looking for someone who can lead by example and bring energy, organisation and sales experience to the team.

You'll ideally have:

Previous telesales, sales or contact centre experience
Experience coaching, mentoring or supervising others
A proven ability to achieve sales targets and deliver results
Strong communication and relationship-building skills
Good organisational and administrative skills
Confidence working with sales reports, KPIs and performance data
A positive, supportive and motivating approach to team leadership
Good attention to detail and commitment to delivering a high-quality customer experience

This could be a great opportunity for an experienced salesperson looking to step into a supervisory position, or an existing team leader seeking a flexible part-time role with the opportunity to continue earning through personal sales performance.

Benefits

25 days holiday + bank holidays + your birthday off
Competitive Salary + Bonus (OTE £25,000) for part-time hours.
Holiday buy scheme for extra flexibility
Structured career progression & ongoing training
Pension plan
On-site parking
Employee Helpline counselling and advice
Perks & discounts including:
- Gym membership
- Cycle to Work scheme
- Eye care
- Retail discounts
Team building days & annual volunteer charity day

About Newsquest Media Group

We are a media company with a difference. We are committed to bringing a voice to your region by investing in a passionate team of journalists who proudly serve their communities by sharing authoritative news that readers trust. Our sales teams provide local businesses with highly responsive digital advertising and marketing solutions.

We are one of the largest regional news publishers in the UK and have a portfolio of more than 250+ local news brands and magazines online and in print. With an online audience of 41 million users a month and 7 million readers a week in print, our content is read by a substantial proportion of the UK population.

In addition to our local news brands, we own several digital pure play and specialist media businesses such as s1jobs and s1homes, Exchange & Mart, and Newsquest Specialist Media. We also own LOCALiQ, an award-winning digital marketing agency that specialises in driving more leads, increasing online growth and generating return on marketing investment on behalf of thousands of UK SMBs.

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