Clinic manager Work, Jobs in Benson, Oxf (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Anaesthetic Administration Coordinator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
6d
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
12d
Clinic Receptionist
McTimoney College of Chiropractic —Abingdon
- £14.24 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Front desk
- Free parking
- Employee discount
Quick apply
3d
Business Development Manager - Obagi Skincare
Healthxchange —Reading
- Sales
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Team Manager – Assertive Outreach
Oxford Health NHS Foundation Trust —Oxford
- £57,528 - £64,750 a year
- Full-time
- Annual leave
- Employee assistance programme
10d
Hygienist
PortmanDentex —Bicester
- Part-time
- IT
Quick apply
13d
Charity Finance Manager
Oxford Health NHS Foundation Trust —Oxford
- £39,959 - £48,117 a year
- Part-time
- Annual leave
- Employee assistance programme
2d
Deputy Team Manager -Neurodevelopmental conditions service (CAMHS NDC)
Oxford Health NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Part-time
- Leadership
- Annual leave
- Employee assistance programme
3d
Assistant Project Manager
Oxford Health NHS Foundation Trust —Oxford
- £39,959 - £48,117 a year
- Full-time
- Project management
- Annual leave
- Employee assistance programme
3d
Neurosurgery Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
4d
Customer Services Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Deputy Team Manager - Assertive Outreach
Oxford Health NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
10d
Quality and Risk Manager
Circle Health Group —Windsor
- Full-time
- Hospital
- Data analysis skills
- In-person
- Employee discount
- Life insurance
Quick apply
Dental Receptionist/Administrator
Clinic 95 Ltd —Oxford
- £13.50 an hour
- Part-time
- Microsoft Outlook
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
10d
Pharmacy Support Manager
Montu UK —Winnersh
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
9d
Change Manager
Dalcour Maclaren —Bicester
- Military
- Free parking
- Annual leave
Quick apply
4d
Forensic Administrator - Littlemore, Oxford
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Regional Development Manager
Dentopedia Group —Reading
- £41,600 - £55,000 a year
- Weekend availability
- Travel
- Leadership
- Employee discount
Quick apply
Associate Dentist
Colosseum Dental UK —Headington
- From £40,000 a year
- Call to connect
- Leadership
Quick apply
11d

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

clinic manager jobs in benson, oxf

Customer Services Executive

Anaesthetic Administration Coordinator

Senior Occupational Health Advisor

Clinic Receptionist

Business Development Manager - Obagi Skincare

Team Manager – Assertive Outreach

Hygienist

Charity Finance Manager

Deputy Team Manager -Neurodevelopmental conditions service (CAMHS NDC)

Assistant Project Manager

Neurosurgery Patient Pathway Administrator

Customer Services Specialist

Deputy Team Manager - Assertive Outreach

Quality and Risk Manager

Dental Receptionist/Administrator

Pharmacy Support Manager

Change Manager

Forensic Administrator - Littlemore, Oxford

Regional Development Manager

Associate Dentist

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