Process lead Work, Jobs in Benson, Oxf (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Head of Operations
Tomorrow's Guides —Hungerford
- Full-time
- Hybrid work
- Master's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
Contract Supervisor | Harwell Campus
Glendale Countryside Ltd —Didcot
- £30,000 a year
- Full-time
- Driving
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
Regional Sales Manager
OrderYOYO —Oxford
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
Operations & ISO Compliance Lead
Revasc Ltd —High Wycombe
- £22 an hour
- Hybrid work
- Bachelor's degree
- Travel
- Organisational skills
Quick apply
8d
Stock Controller
Crown Pavilions —Watlington
- £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Warehouse experience
Quick apply
12d
System Support Lead
Atlas Workplace Services —Didcot
- £35,000 - £45,000 a year
- Oracle
- SQL
- Analysis skills
Quick apply
MCA DoLs Assessor
NHS Thames Valley Integrated Care Board —Oxford
- £49,387 - £56,515 a year
- Full-time
4d
Internal Communications and Engagement Manager
Affinity Trust —Thame
- £40,000 a year
- Full-time
- Hybrid work
- SharePoint
- Annual leave
- Employee assistance programme
Financial Controller
The Spread Eagle Hotel, Thame —Thame
- £15.00 - £17.50 an hour
- Part-time
- Hospitality
- Hotel
- QuickBooks
- Free parking
- Employee discount
Quick apply
11d
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
11d
Sales Executive
Stoneworld Oxfordshire Ltd —Great Milton
- £30,000 - £35,000 a year
- Full-time
- Sales
- In-person
- Employee discount
Quick apply
Senior Commissioning Manager
NHS Thames Valley Integrated Care Board —Oxford
- £57,528 - £64,750 a year
- Full-time
- Leadership
- Communication skills
4d
Business Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
- Annual leave
4d
Publishing Coordinator
Wiley —Oxford
- £25,353 - £33,451 a year
- Full-time
- Microsoft Office
PMO Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Project management
- Organisational skills
- Agile
9d
Production Manager
Open Cosmos —Didcot
- ERP systems
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Complex Care Team Coordinator
NHS Thames Valley Integrated Care Board —Oxford
- £39,959 - £48,117 a year
- Full-time
4d
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
5d

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Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

process lead jobs in benson, oxf

Team Lead - Customer Service

Head of Operations

Contract Supervisor | Harwell Campus

Regional Sales Manager

Operations & ISO Compliance Lead

Stock Controller

System Support Lead

MCA DoLs Assessor

Internal Communications and Engagement Manager

Financial Controller

People Operations Manager - Events

Sales Executive

Senior Commissioning Manager

Business Officer

Publishing Coordinator

PMO Analyst

Production Manager

Director of Customer Operations and Engagement, EMEA

Complex Care Team Coordinator

Quality Improvement Lead

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