Business services manager Work, Jobs in Bentley, Wmd (with Salaries)

Client Services Manager
Furdeco —Bloxwich
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
3d
Business Manager
REXEL —Walsall
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
6d
Business Development Manager Enterprise Solutions - Midlands and North M/F
Hirsch UK —Coventry
- £60,000 - £65,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
Business Support Manager - Strategy, Insight & Governance
Birmingham City Council —Birmingham
- £45,091 - £53,460 a year
- Full-time
6d
Senior Operations Manager
Riverstone Adventure Group —Birmingham
- £78,643.45 - £92,269.33 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Service Delivery Manager
The Royal Wolverhampton NHS Trust —Wolverhampton
- £49,387 - £56,515 a year
- Full-time
- Nursing
4d
Project Manager
Quanex —Wolverhampton
- Full-time
- Project management
- Bachelor's degree
- Agile
- Employee assistance programme
Quick apply
New Business Sales Manager - IT Services
848 IT Services Limited —Stafford
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Azure
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
Business Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Change Manager
The Wrekin Housing Group Limited —Stafford
- £49,479 a year
- Continuous improvement
- IT
11d
Business Support Manager (Executive Assistant - Manager), Central Business Services
Deloitte —Birmingham
- Hybrid work
- Management
- Leadership
Business Development Manager
Corpay —Walsall
- Full-time
- Sales
- Customer service
- Communication skills
- Life insurance
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Team Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- English
- No degree
- Flexitime
12d
Operations Manager
EMR Group —Wednesbury
- Full-time
- Project management
- IT
- Annual leave
Quick apply
2d
Store Manager
Aldi —Birmingham
- £52,910 - £69,000 a year
- Annual leave
Training Coordinator
EMR Group —Wednesbury
- Full-time
- Administrative experience
- Driving
- Organisational skills
- Annual leave
Quick apply
2d
Digital Business Analyst
Staffordshire County Council —Stafford
- £43,693 - £47,754 a year
- IT
- Negotiation
5d
Group Human Resources Manager
Spray Tanker Services Ltd —Featherstone
- £55,000 - £60,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
Quick apply
Senior Audit Manager (Business and Conduct)
OSB Group —Wolverhampton
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Travel

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business services manager jobs near bentley, wmd

Client Services Manager

Furdeco
Bloxwich

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
3 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Presentation skills
Organisational skills
Account management
Communication skills
Time management

Full job description

Client Services Manager

Job Summary

We are looking for an experienced and motivated Client Services Manager to lead our Client Services Team and ensure we continue to deliver exceptional service to our clients every day.

This is an exciting opportunity for a customer-focused professional who thrives on building strong client relationships, leading high-performing teams, and driving service excellence. You will play a key role in managing client accounts, supporting team development, improving operational performance, and identifying opportunities for growth.

Key Responsibilities

Lead, motivate, and develop the Client Services Team to deliver outstanding customer service.
Act as the primary escalation point for client queries and service-related issues.
Build and maintain strong relationships with key clients, understanding their business needs and ensuring high levels of satisfaction.
Ensure all client enquiries are managed effectively and resolved within agreed service level agreements (SLAs).
Monitor team performance against KPIs and implement continuous improvement initiatives.
Work closely with internal departments to ensure a seamless client experience from order creation through to completion.
Prepare and present performance reports and account reviews to clients and senior stakeholders.
Oversee the day-to-day management of client accounts, ensuring outstanding orders, held deliveries, service queries, and operational issues are resolved efficiently and within agreed service levels.
Ensure compliance with company policies, procedures, and service standards.

About You

To be successful in this role, you will have previous experience in a Client Services, Customer Service, Account Management, or Customer Success leadership position.

You will also demonstrate:

Proven experience managing and developing customer-facing teams.
Excellent communication and relationship-building skills.
Strong problem-solving and decision-making abilities.
Confidence managing challenging situations and client escalations.
Experience presenting to senior stakeholders and key decision-makers.
Commercial awareness and the ability to identify growth opportunities within existing accounts.
Strong organisational and time management skills.
Proficiency in Microsoft Excel and Word.
The ability to work both independently and collaboratively.
A proactive, customer-first approach with a passion for delivering exceptional service.

Working Hours

Monday to Friday 8.30am-6pm

Pay: £30,000.00-£32,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

business services manager jobs in bentley, wmd

Client Services Manager

Business Manager

Business Development Manager Enterprise Solutions - Midlands and North M/F

Business Support Manager - Strategy, Insight & Governance

Senior Operations Manager

Service Delivery Manager

Project Manager

New Business Sales Manager - IT Services

Business Manager

Change Manager

Business Support Manager (Executive Assistant - Manager), Central Business Services

Business Development Manager

Customer Relationship Manager

Team Manager

Operations Manager

Store Manager

Training Coordinator

Digital Business Analyst

Group Human Resources Manager

Senior Audit Manager (Business and Conduct)

I want to receive the latest job alerts for business services manager in bentley, wmd

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