E commerce manager Work, Jobs in Benwell, Twr (with Salaries)

Concession Manager
Monica Vinader —Newcastle upon Tyne
- Customer service
- Team management
- Travel
Quick apply
12d
Store Supervisor (Newcastle Upon Tyne)
Pop Mart UK —Newcastle upon Tyne
- £30,000 a year
- Weekend availability
- Customer service
- English
- Organisational skills
- Employee assistance programme
- Flexible schedule
Quick apply
4d
Delivery Team Trainer
Evri —Ashington
- £30,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
13d
Store Manager (Newcastle Upon Tyne)
Pop Mart UK —Newcastle upon Tyne
- £36,000 a year
- Weekend availability
- Customer service
- English
- Bachelor's degree
- Employee assistance programme
Quick apply
7d
Performance Marketing Manager
The Inn Collection —Newcastle upon Tyne
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- Analysis skills
- Free parking
- Annual leave
Quick apply
7d
Showroom Manager
The Watches of Switzerland Group —Newcastle upon Tyne
- Customer service
- Business development
- Training & development
- Employee assistance programme
Assistant Manager - Metrocentre, Hollister
Hollister —Gateshead
- £29,120 a year
- Customer service
- English
- Bachelor's degree
- Store discount
- Annual leave
Assistant Store Manager (Newcastle Upon Tyne)
Pop Mart UK —Newcastle upon Tyne
- £32,000 a year
- Weekend availability
- Customer service
- English
- Organisational skills
- Employee assistance programme
Quick apply
7d
Dayshift Manager
Evri —Washington
- £34,884 - £38,276 a year
- Full-time
- Computer literacy
- Computer skills
13d
Delivery Team Trainer
Hermes Europe —Newcastle upon Tyne
- £12.71 an hour
- Full-time
- Travel
- Mentoring
11d
Dayshift Manager
Hermes Europe —North Tyneside
- £12.71 an hour
- Day shift
- Computer literacy
- Computer skills
11d
Social Media Manager and Content Creator (Part Time)
Gap Renew —Gateshead
- £5,000 - £50,000 a year
- Part-time
- Social media management
- In-person
- Free parking
Quick apply
1d
IT Manager - Integration & Business Intelligence
J Barbour and Sons —South Shields
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
- Free parking
- Store discount
Quick apply
11d
Shop Volunteer (E-Commerce - Lanchester)
British Red Cross Volunteer —Lanchester
- Customer service
- Computer literacy
- No experience needed
Assistant Manager - Eldon Square, Hollister
Hollister —Newcastle upon Tyne
- £29,120 a year
- Customer service
- English
- Bachelor's degree
- Store discount
- Annual leave

More jobs to discover

Find similar jobs that you might be interested in.

Store Supervisor (Newcastle Upon Tyne)
Pop Mart UK —Newcastle upon Tyne
This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP…
£30,000 a year
Quick apply
4d
Retail Supervisor (30 hrs)
Deichmann —Newcastle upon Tyne
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
Up to £13.91 an hour

I want to receive the latest job alerts for e commerce manager in benwell, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

e commerce manager jobs near benwell, twr

Concession Manager

Monica Vinader -
Newcastle upon Tyne

Quick apply

Job details

12 days ago

Qualifications

Operations management
Client engagement
Customer service
Retail team management
Team management
Store management
Retail stocktaking
Relationship management
Interviewing
Professional development mentoring
Customer interaction
Training & development
Networking
Stocktaking
Retail management
Cash handling
Communication skills

Full job description

Job Title: Concession Manager

Location: Newcastle

Reporting To: Area Manager

Who we are

At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world.

From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.

Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received:

Responsible Jewellery Brand, 2026 – Country & Town House
Responsible Luxury Business of the Year, 2025 & 2026 – Positive Luxury
Top 50 Inspiring Workplaces (UK & NI), 2024 – Inspiring Workplaces

With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.

We are looking for a Concession Manager to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

The Concession Manager role is an exciting opportunity to help:

Drive sales and exceed targets through exceptional customer service and building a client business
People management and coaching to deliver the above
Maximise store efficiency through operations management

What you’ll do

Driving Sales

Drive and exceed the sales budget
Develop and implement an action orientated business plan for your location
Responsible for monitoring and driving store and team KPIs to ensure all opportunities for further growth and improvement are maximised
Be a brand ambassador, setting the standard for exceptional customer experience and ensuring the same consistency in approach through your sales team
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow
Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue driving events

Building a Strong Team

Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these
Coach and develop your team through feedback and regular performance reviews to help them develop their career
Manage the team in accordance with company policy and procedures, escalating issues as they arise
Support the recruitment process, interviewing candidates and compile feedback from trial shifts
Implement approved brand and product training program across your team to ensure consistent and effective styling advice and inspiration to all customers

Delivering Efficiency

Execute visual merchandising guidelines to a high standard ensuring your location is clean and represents the brand at all times
Ensure in store experience is in line with the guidelines and Brand standard
Maintain an accurate stock file, completing regular stock counts accurately and on time, reporting any issues
Ensure accurate payment processing and cash handling through regular training of your team
Ensure the appropriate processing of in-store services (including engraving, and aftercare) through regular training of your team

What you’ll bring

Experience leading and coaching a team to success with the ability to coach others and develop people in their retail roles
A demonstrated passion for customer service and delivering exceptional customer experiences
People management skills and an ability to deal with escalations effectively
Commercial awareness with a track record of improving sales, KPIs and driving targets
Excellent communication and interpersonal skills
Ability to work well under pressure in a fast paced environment with a flexible approach
Organised with an ability to produce quality work within deadlines
Proactive approach with a solution focused mindset at all times

To be successful at Monica Vinader, it helps if you...

Are hands-on, solutions-focused, and entrepreneurial
Collaborate openly with humility, honesty, and humour
Embrace learning, teaching, and personal growth
Stay resilient, adaptable, and self-motivated in a creative environment
Speak up when you don’t know - and act fast to figure it out

Additional Requirements

Fully flexible to work across all locations and shift times. Ability to document your authorisation to work in the United Kingdom.

Travel Requirements

Travel to our other Boutiques and Concessions may be required

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

We put our customers at the centre of every decision and deliver thoughtful, personal experiences.

Caring

We act with respect and empathy for people, communities, and the planet.

Fast Paced

We move with focus and flexibility to make progress quickly and decisively.

Exceptional

We hold ourselves to high standards and are always learning, improving, and raising the bar.

Commercial

We make smart, data-led decisions that create long-term value for the business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

Quick apply

Refine Your Search

e commerce manager jobs in benwell, twr

Concession Manager

Store Supervisor (Newcastle Upon Tyne)

Delivery Team Trainer

Store Manager (Newcastle Upon Tyne)

Performance Marketing Manager

Showroom Manager

Assistant Manager - Metrocentre, Hollister

Assistant Store Manager (Newcastle Upon Tyne)

Dayshift Manager

Delivery Team Trainer

Dayshift Manager

Social Media Manager and Content Creator (Part Time)

IT Manager - Integration & Business Intelligence

Shop Volunteer (E-Commerce - Lanchester)

Assistant Manager - Eldon Square, Hollister

More jobs to discover

I want to receive the latest job alerts for e commerce manager in benwell, twr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected