Service desk support Work, Jobs in Berkeley, Gls (with Salaries)

Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Depot Manager
Carrier —Lydney
- £34,500 - £69,500 a year
- Full-time
- Leadership
- Communication skills
2d
Service Desk Support Engineer
Fujitsu —Chippenham
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
3d
Nights Service Desk Advisor
Trust Systems —Cirencester
- Up to £32,000 a year
- Full-time
- English
- Windows
- In-person
- Life insurance
- Referral programme
Quick apply
8d
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
9d
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Service Desk Analyst
University of Bristol —Bristol
- £32,080 - £35,608 a year
- Weekend availability
- Maintenance
- University
- IT
11d
Housekeeper & Office Concierge
Boomtown Festival UK Ltd —Bristol
- £30,000 a year
- Full-time
- Hospitality
- In-person
- Annual leave
- Employee stock ownership plan
Quick apply
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Reception and Business Support Assistant
Kidwells Solicitors —Bristol
- From £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Operational Support Officer
HM Courts & Tribunal Service —Bristol
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
2d
Service Operations Coordinator
WPS-UK Ltd —Nailsea
- £32,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Maintenance
- Free parking
- Annual leave
Quick apply
2d
IT Support Engineer
iCOMAT —Gloucester
- Azure
- Software troubleshooting
- Customer service
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
IT Service Desk Analyst
Office for Students —Bristol
- £29,187 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
16h
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Customer Service Agent
Opus Apeiro —Bristol
- From £27,000 a year
- 8 hour shift
- Microsoft Excel
- Customer service
- Data analysis skills
Quick apply
4d
Service Desk Analyst
Landmark Information Group —Bristol
- Customer service
- Communication skills
- Time management
2d
IT Service Desk Analyst
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Communication skills
- Annual leave
- Employee assistance programme
7d
Business Support Officer
Gloucestershire County Council —Gloucester
- £30,518 - £32,597 a year
- English
- Organisational skills
- Communication skills
8d

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service desk support jobs near berkeley, gls

Service Desk Analyst

Gardiner Bros -
Eastington

Quick apply

Job details

Full-time
Up to £28,500 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
Windows
IT support
Organisational skills
IT
Communication skills
Active Directory

Full job description

Job Advert

Job Title – Service Desk Analyst
Salary – Up to £28,500 (depending on experience)
Hours – Monday – Friday 8:30 – 17:00
Location – Stonehouse, GL10 3EZ - Office Based

At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we’ve grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few.

What will the Service Desk Analyst role entail?

Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range of queries. The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems.

Ensuring all requests are logged and processed through to resolution and keeping the end user updated.
Being the first point of contact to resolve all requests where possible
Troubleshoot hardware, software and connectivity issues across the business
Escalating cases where necessary to 2nd line support and our external support providers where appropriate.
Setting up IT equipment and access for new starters, as well as onboarding and exiting for employees.
Supporting IT team with end user devices across the business such as, laptops, mobile devices, etc.
Continually identify opportunities for improved operational efficiencies and the aim of eliminating repetitive issues.

What we’re looking for?

The key things we are looking for in our service desk analyst is a proactive individual who is organised and able to deal with a variety of different tasks as well as strong customer service and communication skills, ability to talk to people of all levels and a want to develop their IT skills and knowledge.

Previous experience in a service desk or IT support role with a strong customer service mindset
Good knowledge of Microsoft Windows, Microsoft 365, Active Directory/Entra ID and end-user device support
Strong problem solving, communication and organisational skills with the ability to manage priorities effectively

What we offer in return:

25 Days annual leave entitlement
Enhanced maternity and paternity leave
Generous staff discounts on all brands we supply
Life assurance & company pension
Discounts local gym memberships
Free mortgage advice & £0 broker Fee
Eyecare vouchers

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives.

If you need any adjustments during the recruitment process, please let us know—we are happy to help!

Quick apply

Refine Your Search

service desk support jobs in berkeley, gls

Service Desk Analyst

Depot Manager

Service Desk Support Engineer

Nights Service Desk Advisor

IT Service Desk Analyst - 1st Line Support

General Support

Service Desk Analyst

Housekeeper & Office Concierge

Service Desk Analyst

Reception and Business Support Assistant

Operational Support Officer

Service Operations Coordinator

IT Support Engineer

IT Service Desk Engineer

IT Service Desk Analyst

IT Service Desk Analyst

Customer Service Agent

Service Desk Analyst

IT Service Desk Analyst

Business Support Officer

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